RE: Exchange 2003 - mail stuck in SMTP queue

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From: Update (technet_at_update.se)
Date: 11/05/04


Date: Fri, 5 Nov 2004 09:44:20 -0800

Dear Lee,

Thanks a lot for your reply.

I now got rid of the mail in the queue.

Regarding the badmail folder, I think mail to a recepient
not in the exchange organization was dropped there before
SP1. Though I could be wrong.
The thing is if I look at .BAD file I can see orginator
adress and to what recipient the mail failed. This
information is what my customer wants in the NDR when I
enter his e-mail adress in "send copy of Non-Delivery
Report to". This because in their old mailserver (Advox
omnigate) he got a list of misspelled mail and from whom
they where sent.

I understand that the EX2K3 NDR doesn't contain the
orginator adress but is it possible somehow to receive
such a report automatically by e-mail?

Thankful for any comments and tips on this.

Regards,
Patrik Gisselsson

>-----Original Message-----
>Dear Patrik,
>
>Thank you for posting here.
>
>Regarding the first question, you could first pause or
stop SMTP Virtual
>Server, then Exchsrvr\Mailroot\vsi 1\queue to search the
mail by its
>subject name (you could use Windows search function and
search mail by
>inputting the mail subject in "A word or p
hrase in the file"), and manually
>delete it.
>
>For the second question, I am afraid you may have a
little confusion on the
>Badmail Folder. Based on my knowledge, the Bad Mail
folder is where
>undeliverable messages that cannot be returned to the
sender are stored.
>This kind of messages will never be received by users,
so the Badmail
>Folder will not contain the NDR you mentioned received
by customers. Based
>on my knowledge, the NDR received by the user is sent by
the domain
>administrator and it only indicates as the following.
>
>Your message did not reach some or all of the intended
recipients.
>
>Subject: Test
>Sent: 7/18/2002 2:40 PM
>The following recipient(s) could not be reached:
>Test Recipient on 7/18/2002 2:41 PM
>
>If I am off base, feel free to let me know. I look
forward to your reply.
>If there is anything unclear, feel free to let me know.
Thanks and have a
>nice day!
>
>Thanks & Regards,
>
>Lee Li
>Microsoft Online Partner Support
>
>Get Secure! - www.microsoft.com/security
>
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