Exchange won't deliver internal emails
From: Peter Floyd (icthelp_at_sheldoncollege.com)
Date: 05/06/04
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Date: Wed, 5 May 2004 19:28:31 -0700
Exchange Standard Server 2000, SP3 plus the latest
hotfixes, on a Windows 2000, sp4 Server. Clients are all
Windows xp, running Outlook 2003.
Recently the server hardware for Exchange died. It has
been replaced, and Windows/Exchange server reinstalled
(recovery mode). Mailbox Store was recovered from backup
(NTBackup), and Mailbox limits were reset (most users had
defaulted back to a default limit of 5Mb). Have also now
changed default limit to 1Gb to try and remove that from
the equation. The Offline file (outlook.ost) had to be
removed from PCs to allow cached mode users to reconnect
again.
Most users are now working fine. However several, notably
users with over 100Mb mailboxes (considered to be large)
do not receive new emails. External AND INTERNAL users
eventually get a "Delivery Status Notification (Delay)"
message. A workaround is to export the user's cached
mailbox, delete and purge the mailbox, and recreate the
mailbox (and re-import the mail).
Why? What is wrong, and can it be fixed in a different
way?
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