Re: Forwarding e-mails

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From: Josh Konantz (josh_konantz_at_inter-tel.com)
Date: 04/08/04 

Date: Thu, 8 Apr 2004 08:57:35 -0700

Our issue is that we only want the former employee's
address active for a short period of time (30 to 60
days). Example:

Employee A gets terminated. Employee B is to receive
Employee A's e-mail and respond to them (as new person on
the account).

Using the aliase idea, the Person B never knows that the
message was actually sent to Person A unless there is a
greating in the message (the to person becomes the Person
B).

Also, Aliase addresses are very hard to manage
(remembering who you have set addresses for). Under
Exchange 5.5, you could forward the mailbox (getting the
to Person A in the message showing up in Person B's
mailbox) and then hide the mailbox. That way, I would
just review the hidden mailboxes based on date modified.

>-----Original Message-----
>If you want another user to recieve the mail destined for
a former
>employee/disabled account then the simplest way would be
to give the
>person who you wish to recieve the mail the other persons
email
>address as an email alias - as long as it is not the
primary address
>then mail will be recieved for both addresses and still
be sent out
>under the persons correct name.
>.
>

Relevant Pages

  • Re: Employee Turnover - Exchange Best Practices
    ... We backup the mailbox to a PST on their departure, then setup forwarding. ... that email sent to a former employee be delivered to an active employee. ...
    (microsoft.public.exchange.admin)
  • Re: What do you do with user accounts of former employees?
    ... emails and surfing habbits etc are personal and belong to the ... An employee can waive any right except if it affects their health (OHWS ... Log into the user's mailbox using OWA to set up a simple OOF (with no ... Systems Engineer ...
    (microsoft.public.windows.server.sbs)
  • Re: Employee Turnover - Exchange Best Practices
    ... Hide the mailbox from the GAL ... Delete the AD account, Roaming Profile, Home Drive and mailbox ... that email sent to a former employee be delivered to an active employee. ...
    (microsoft.public.exchange.admin)
  • Re: Former Employee Email - Exchange
    ... When an employee leaves we normally disable the account for a short time until deletion time us up,hide the e-mail account from the address book and deny any mail going to the mailbox. ... The most we do is export the mailbox to a .PST for the Manager or who needs to review. ...
    (Security-Basics)
  • Re: Auto Respond and Forwarding for Exited Employees?
    ... The sender should be alerted as well. ... This can be done on a mailbox using the Out of Office response, but again, ... employee, and include the person replacing that employee and the Contact ... Keep the old account active, grant permissions to new user so the ...
    (microsoft.public.exchange.admin)