Re: OWA works internally but not externally?
From: Terry Liu [MSFT] (v-teliu_at_online.microsoft.com)
Date: 03/25/04
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Date: Thu, 25 Mar 2004 23:01:32 GMT
Hi Marty,
I also suggest you refer to this White Paper: 326303 XCCC: White Paper -
Troubleshooting Outlook Web Access in Microsoft --
http://support.microsoft.com/?id=326303
Enjoy your day!
Best regards,
Terry Liu
MCSE 2K MCSA MCDBA CCNA
Microsoft Online Support Engineer
Get Secure! - <www.microsoft.com/security>
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
60From: "Marty Leaf" <no@email.com>
60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl>
<xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl>
<ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl>
<e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl>
<j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl>
<uj9YfCdEEHA.1544@TK2MSFTNGP09.phx.gbl>
<czb2YbeEEHA.3968@cpmsftngxa06.phx.gbl>
<#1rBojeEEHA.3064@tk2msftngp13.phx.gbl>
<x20Qv4eEEHA.660@cpmsftngxa06.phx.gbl>
60Subject: Re: OWA works internally but not externally?
60Date: Thu, 25 Mar 2004 16:43:26 -0500
60Lines: 724
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60X-MSMail-Priority: Normal
60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
60Message-ID: <OO4X1IrEEHA.2548@TK2MSFTNGP12.phx.gbl>
60Newsgroups: microsoft.public.exchange2000.general
60NNTP-Posting-Host:
66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net 66.208.231.43
60Path:
cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP08
phx.gbl!TK2MSFTNGP12.phx.gbl
60Xref: cpmsftngxa06.phx.gbl microsoft.public.exchange2000.general:53390
60X-Tomcat-NG: microsoft.public.exchange2000.general
60
60Still not there yet. I feel the problem is with SSL. I sent the following
60e-mail to InstantSSL, the company I bought the SSL cert from:
60--------------------------------------------------------------------------
-- 60------------------- 60On Friday, March 19th, I received my SSL cert. I followed your directions 60listed on your web site for Installing a Certificate (Outlook Web Access & 60ISA 2000 Server). I have been racking my brain trying to figure out why from 60a remote computer outside our company I get the following error: 60 60************************************************************************** ** 60***** 60500 Internal Server Error - The network logon failed. (1790) 60Internet Security and Acceleration Server 60************************************************************************** ** 60***** 60 60I also noticed these errors in the event log of the server that host IIS & 60Exchange 2003: 60 60************************************************************************** ** 60***** 60Event Type: Error 60Event Source: Schannel 60Event Category: None 60Event ID: 36871 60Date: 3/25/2004 60Time: 9:31:42 AM 60User: N/A 60Computer: EXCH 60Description: 60A fatal error occurred while creating an SSL server credential. 60************************************************************************** ** 60***** 60Event Type: Error 60Event Source: Schannel 60Event Category: None 60Event ID: 36869 60Date: 3/25/2004 60Time: 9:43:46 AM 60User: N/A 60Computer: EXCH 60Description: 60The SSL server credential's certificate does not have a private key 60information property attached to it. This most often occurs when a 60certificate is backed up incorrectly and then later restored. This message 60can also indicate a certificate enrollment failure. 60************************************************************************** ** 60***** 60Knowing nothing about SSL, I was wondering if these errors are the reason I 60can't logon to the server. 60Any Ideas? 60 60"Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in message 60news:x20Qv4eEEHA.660@cpmsftngxa06.phx.gbl... 60> Hi Marty, 60> 60> You may refer to the steps below: 60> 60> 1. Obtain and install the latest service pack for ISA Server 2000. 60> 60> For additional information about how to do so, click the article number 60> below to view the article in the Microsoft Knowledge Base: 60> 60> KBLink:313139.KB.EN-US: How to Obtain the Latest Internet Security and 60> Acceleration Server 2000 Service Pack 60> 60> 2. Stop the Web Proxy service. 60> 3. Start Registry Editor. 60> 4. Locate and click the following registry key: 60> 60> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3Proxy\Parameters 60> 60> 5. Create a new DWORD value that is named AddFrontEndHttpsHeader, and then 60> give this new value a data value of 1. 60> 6. Start the Web Proxy service. 60> 60> In addition, you may refer to this link: 60> 60> 823074 "500 Internal Server Error - The Received Certificate Has 60Expired -- 60> http://support.microsoft.com/?id=823074 60> 60> 328917 Error (target prinicipal name is incorrect) when accessing a Web -- 60> http://support.microsoft.com/?id=328917 60> 60> Best regards, 60> 60> Terry Liu 60> MCSE 2K MCSA MCDBA CCNA 60> Microsoft Online Support Engineer 60> 60> Get Secure! - <www.microsoft.com/security> 60> ===================================================== 60> When responding to posts, please "Reply to Group" via your newsreader so 60> that others may learn and benefit from your issue. 60> ===================================================== 60> This posting is provided "AS IS" with no warranties, and confers no 60rights. 60> 60> -------------------- 60> 60From: "Marty Leaf" <no@email.com> 60> 60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl> 60> <xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl> 60> <ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl> 60> <e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl> 60> <j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl> 60> <uj9YfCdEEHA.1544@TK2MSFTNGP09.phx.gbl> 60> <czb2YbeEEHA.3968@cpmsftngxa06.phx.gbl> 60> 60Subject: Re: OWA works internally but not externally? 60> 60Date: Wed, 24 Mar 2004 16:42:27 -0500 60> 60Lines: 509 60> 60X-Priority: 3 60> 60X-MSMail-Priority: Normal 60> 60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158 60> 60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 60> 60Message-ID: <#1rBojeEEHA.3064@tk2msftngp13.phx.gbl> 60> 60Newsgroups: microsoft.public.exchange2000.general 60> 60NNTP-Posting-Host: 60> 66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net 66.208.231.43 60> 60Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl 60> 60Xref: cpmsftngxa06.phx.gbl microsoft.public.exchange2000.general:53303 60> 60X-Tomcat-NG: microsoft.public.exchange2000.general 60> 60 60> 60Terry, 60> 60 60> 60I got it working with Basic authentication (without SSL). I purchased an 60> SSL 60> 60cert and installed it.I ran through three different tutorials but I now 60> get 60> 60a "500 Internal Server Error - The network logon failed. (1790) Internet 60> 60Security and Acceleration Server" I feel that I am so close. Tomorrow, I 60> am 60> 60going to go through the tutorials & white paper one more time. Do you 60have 60> 60any quick ideas about the 500 error & SSL? 60> 60 60> 60Thanks, 60> 60Marty 60> 60 60> 60 60> 60 60> 60"Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in message 60> 60news:czb2YbeEEHA.3968@cpmsftngxa06.phx.gbl... 60> 60> Hi Marty, 60> 60> 60> 60> Thank you for your update and I am glad to hear that we have make some 60> 60> progresses. 60> 60> 60> 60> Please take your time to follow the steps in the White Paper. If you 60> have 60> 60> any questions, please feel free to post back! 60> 60> 60> 60> Have a nice day! 60> 60> 60> 60> Best regards, 60> 60> 60> 60> Terry Liu 60> 60> MCSE 2K MCSA MCDBA CCNA 60> 60> Microsoft Online Support Engineer 60> 60> 60> 60> Get Secure! - <www.microsoft.com/security> 60> 60> ===================================================== 60> 60> When responding to posts, please "Reply to Group" via your newsreader 60so 60> 60> that others may learn and benefit from your issue. 60> 60> ===================================================== 60> 60> This posting is provided "AS IS" with no warranties, and confers no 60> 60rights. 60> 60> 60> 60> -------------------- 60> 60> 60From: "Marty Leaf" <no@email.com> 60> 60> 60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl> 60> 60> <xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl> 60> 60> <ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl> 60> 60> <e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl> 60> 60> <j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl> 60> 60> 60Subject: Re: OWA works internally but not externally? 60> 60> 60Date: Wed, 24 Mar 2004 13:48:37 -0500 60> 60> 60Lines: 367 60> 60> 60X-Priority: 3 60> 60> 60X-MSMail-Priority: Normal 60> 60> 60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158 60> 60> 60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 60> 60> 60Message-ID: <uj9YfCdEEHA.1544@TK2MSFTNGP09.phx.gbl> 60> 60> 60Newsgroups: microsoft.public.exchange2000.general 60> 60> 60NNTP-Posting-Host: 60> 60> 66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net 66.208.231.43 60> 60> 60Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl 60> 60> 60Xref: cpmsftngxa06.phx.gbl 60microsoft.public.exchange2000.general:53289 60> 60> 60X-Tomcat-NG: microsoft.public.exchange2000.general 60> 60> 60 60> 60> 60Terry, 60> 60> 60 60> 60> 60I am one step closer. I went to the IIS manager on the Exchange 60server 60> 60and 60> 60> 60found out where the 404 error page is kept on the server. I edited 60the 60> 60404 60> 60> 60error page by putting our company name on the page. That way I would 60> 60know 60> 60> if 60> 60> 60the IIS error page I was receiving was actually coming form that 60> server. 60> 60> To 60> 60> 60may dismay, it was not. I then went to the ISA server and realized 60> that 60> 60> IIS 60> 60> 60was load on that server. I edited the ISA server's 404 error page 60with 60> 60the 60> 60> 60name of the ISA server. I then found that it was the ISA server's 60IIS 60> 60that 60> 60> 60was giving me the error. I uninstalled IIS from the ISA server. 60Yeah! 60> 60One 60> 60> 60step closer. Now I get a HTTP 403.4 - Forbidden: SSL required error 60> that 60> 60> is 60> 60> 60coming from the Exchange server's IIS. I am going to go through the 60> 60White 60> 60> 60Paper you linked me this afternoon. I will let you know how it turns 60> 60out. 60> 60> 60 60> 60> 60Thank you very much, 60> 60> 60Marty 60> 60> 60 60> 60> 60 60> 60> 60"Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in message 60> 60> 60news:j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl... 60> 60> 60> Hi Marty, 60> 60> 60> 60> 60> 60> It is nice to hear from you again. I would like offer you 60following 60> 60> 60> suggestions: 60> 60> 60> 60> 60> 60> Remove exchfilt: 60> 60> 60> =============== 60> 60> 60> 1. Click Start, point to Programs, click Administrative Tools, and 60> 60then 60> 60> 60> click Internet Services Manager. 60> 60> 60> 2. Right-click Default Web Site, and then click Properties. 60> 60> 60> 3. Click the ISAPI Filters tab. 60> 60> 60> 4. Click exchfilt, and then click Remove. 60> 60> 60> 5. Click Apply, and then click OK. 60> 60> 60> 60> 60> 60> NOTE: Do not delete the Microsoft Exchange Web Component entry 60on 60> 60the 60> 60> 60> ISAPI filters tab. This filter is the Exchange 2000 OWA ISAPI 60> filter 60> 60> 60> component and must be present for OWA to work properly. 60> 60> 60> 60> 60> 60> For your reference: 60> 60> 60> 288123 HTTP Error 404 "Page Cannot Be Displayed" When You Attempt 60to 60> 60> 60> Connect to -- http://support.microsoft.com/?id=288123 60> 60> 60> 60> 60> 60> 60> 60> 60> Try this link to log on again. 60> 60> 60> =========================== 60> 60> 60> http://mail.companyname.com/exchange 60> 60> 60> 60> 60> 60> 60> 60> 60> In addition, please refer to this famous White Paper to perform 60> 60> 60> troubleshoot on this issue: 60> 60> 60> 60> 60> 60> 326303 XCCC: White Paper - Troubleshooting Outlook Web Access in 60> 60> Microsoft 60> 60> 60> -- http://support.microsoft.com/?id=326303 60> 60> 60> 60> 60> 60> " Symptom 60> 60> 60> " 404 Not Found 60> 60> 60> " Possible Causes and Resolutions 60> 60> 60> " The item requested does not exist in the specified location. 60This 60> 60> error 60> 60> 60> can happen if an item displayed by Outlook Web Access is later 60> deleted 60> 60> in 60> 60> 60> Outlook. The view in Outlook Web Access does not refresh 60> 60automatically; 60> 60> if 60> 60> 60> you delete an item in Outlook, and later try to open the item in 60> 60Outlook 60> 60> 60> Web Access, you receive this error because the item no longer 60exists 60> 60in 60> 60> 60> that location on the server. 60> 60> 60> " If you receive a 401 Access Denied error when you go to 60> 60> 60> http://>/exchange or a 404 Not Found error when you go to 60> 60> 60> http:// >/exchange/<user name>, the user you are attempting 60to 60> 60> 60> authenticate as does not have an SMTP address that matches the 60SMTP 60> 60> domain 60> 60> 60> set on the corresponding SMTP virtual directory in Exchange System 60> 60> 60Manager. 60> 60> 60> For more information, see the following Microsoft Knowledge Base 60> 60> articles: 60> 60> 60> " Q293386, "XWEB: Error Message: HTTP/1.0 401 or 404," at 60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=293386. 60> 60> 60> " Q257891, "XWEB: 'The Page Could Not be Found' Error Message When 60> You 60> 60> Use 60> 60> 60> OWA," at http://go.microsoft.com/fwlink/?LinkId=3052&ID=257891. 60> 60> 60> " You have URLscan configured in IIS, and it is blocking requests. 60> For 60> 60> 60more 60> 60> 60> information, see Microsoft Knowledge Base article Q309508, "XCCC: 60> IIS 60> 60> 60> Lockdown and URLscan Configurations in an Exchange Environment," 60at 60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=309508. 60> 60> 60> " If you upgraded this server from Outlook Web Access in Microsoft 60> 60> 60Exchange 60> 60> 60> Server version 5.5, you may still have Exchfilt.dll configured to 60> 60handle 60> 60> 60> localization for Outlook Web Access. For more information, see 60> 60Microsoft 60> 60> 60> Knowledge Base article Q288123, "HTTP Error 404 'Page Cannot Be 60> 60> Displayed' 60> 60> 60> When You Attempt to Connect to the OWA Server," at 60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=288123. 60> 60> 60> " If this error occurs only when you use a front-end server to 60> access 60> 60> 60> Outlook Web Access, the front-end server or back-end server may 60not 60> be 60> 60> 60> configured properly. In particular, check for the following 60issues: 60> 60> 60> " If the back-end server is a member of a cluster, you must 60perform 60> 60> 60special 60> 60> 60> configuration steps. For more information, see Microsoft Knowledge 60> 60Base 60> 60> 60> article Q312422, "XCCC: 'HTTP 404' Error Appears When You Try to 60Log 60> 60On 60> 60> to 60> 60> 60> OWA Through a Front-End Server in a Cluster," at 60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=312422. 60> 60> 60> " Ensure that the HTTP virtual server and directory configurations 60> on 60> 60> the 60> 60> 60> front end servers match those of the back-end servers. In 60> particular, 60> 60> 60> ensure that front-end virtual servers or directories that point to 60> 60> mailbox 60> 60> 60> stores use the same domains as the corresponding back-end virtual 60> 60> servers 60> 60> 60> or directories (incorrectly configured domains are a common 60> problem). 60> 60> 60> For more troubleshooting recommendations that are specific to 60> 60front-end 60> 60> 60and 60> 60> 60> back end configurations, see the technical paper Exchange 2000 60> 60Front-End 60> 60> 60> and Back-End Topology at 60> http://go.microsoft.com/fwlink/?linkid=4721. 60> 60> 60> " The virtual directory under which Outlook Web Access runs may 60have 60> 60> 60> bindings (IP address, host header, or TCP port) that are different 60> 60from 60> 60> 60> what users type in their Web browsers. For example, if you set a 60> host 60> 60> 60> header of myserver.fabrikam.com on the Exchange virtual directory 60in 60> 60> IIS, 60> 60> 60> and users type http://myserver/exchange to access their mailboxes, 60> 60they 60> 60> 60may 60> 60> 60> get a 404 Not Found error because the URLs are not an exact match. 60> To 60> 60> 60> remedy the inconsistency, add another host header, called 60myserver, 60> to 60> 60> the 60> 60> 60> virtual directory. Similarly, the TCP port or IP address may be 60> 60> different 60> 60> 60> from those that users are using to access Outlook Web Access, 60which 60> 60> could 60> 60> 60> also result in a 404 Not Found error. 60> 60> 60> Note Host Header in Internet Services Manager is the same as 60Host 60> 60Name 60> 60> 60in 60> 60> 60> System Manager. 60> 60> 60> 60> 60> 60> Hope the information helps. 60> 60> 60> 60> 60> 60> Have a nice day! 60> 60> 60> 60> 60> 60> Best regards, 60> 60> 60> 60> 60> 60> Terry Liu 60> 60> 60> MCSE 2K MCSA MCDBA CCNA 60> 60> 60> Microsoft Online Support Engineer 60> 60> 60> 60> 60> 60> Get Secure! - <www.microsoft.com/security> 60> 60> 60> ===================================================== 60> 60> 60> When responding to posts, please "Reply to Group" via your 60> newsreader 60> 60so 60> 60> 60> that others may learn and benefit from your issue. 60> 60> 60> ===================================================== 60> 60> 60> This posting is provided "AS IS" with no warranties, and confers 60no 60> 60> 60rights. 60> 60> 60> 60> 60> 60> -------------------- 60> 60> 60> 60From: "Marty Leaf" <no@email.com> 60> 60> 60> 60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl> 60> 60> 60> <xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl> 60> 60> 60> <ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl> 60> 60> 60> 60Subject: Re: OWA works internally but not externally? 60> 60> 60> 60Date: Tue, 23 Mar 2004 10:32:29 -0500 60> 60> 60> 60Lines: 165 60> 60> 60> 60X-Priority: 3 60> 60> 60> 60X-MSMail-Priority: Normal 60> 60> 60> 60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158 60> 60> 60> 60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 60> 60> 60> 60Message-ID: <e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl> 60> 60> 60> 60Newsgroups: microsoft.public.exchange2000.general 60> 60> 60> 60NNTP-Posting-Host: 60> 60> 60> 66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net 60> 66.208.231.43 60> 60> 60> 60Path: 60> 60> 60> 60> 60> 60> 606060cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSF TN 60> GP 60> 60> 08 60> 60> 60> phx.gbl!TK2MSFTNGP11.phx.gbl 60> 60> 60> 60Xref: cpmsftngxa06.phx.gbl 60> 60microsoft.public.exchange2000.general:53212 60> 60> 60> 60X-Tomcat-NG: microsoft.public.exchange2000.general 60> 60> 60> 60 60> 60> 60> 60Does it matter that I am currently running in ISA server in 60> 60Integrated 60> 60> 60> mode? 60> 60> 60> 60I have compression turned off in the HTTP Exchange Virtual 60Server 60> 60> 60> 60Properties. 60> 60> 60> 60 60> 60> 60> 60 60> 60> 60> 60"Marty Leaf" <no@email.com> wrote in message 60> 60> 60> 60news:ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl... 60> 60> 60> 60> I configured my ISA server as you detailed & read the 60Microsoft 60> 60> 60articles 60> 60> 60> 60you 60> 60> 60> 60> link too. I am still having the same problems. 60> 60> 60> 60> *********************** 60> 60> 60> 60> When I go to the following addresses for outside my company 60the 60> 60get 60> 60> 60> these 60> 60> 60> 60> two errors. 60> 60> 60> 60> 60> 60> 60> 60> http://mail.companyname.com/exchange/mleaf 60> 60> 60> 60> 60> 60> 60> 60> HTTP 404 - File not found 60> 60> 60> 60> Internet Information Services 60> 60> 60> 60> 60> 60> 60> 60> ***************** 60> 60> 60> 60> 60> 60> 60> 60> http://mail.companyname.com/ 60> 60> 60> 60> 60> 60> 60> 60> Under Construction 60> 60> 60> 60> The site you were trying to reach does not currently have a 60> 60> 60> 60> default page. It may be in the process of being upgraded. 60> 60> 60> 60> 60> 60> 60> 60> ***************** 60> 60> 60> 60> It seems to me that I am getting to the IIS server. The two 60> errors 60> 60> 60seem 60> 60> 60> to 60> 60> 60> 60> be coming from our IIS server correct? Is there a way to test 60my 60> 60> 60> 60connection 60> 60> 60> 60> through my Cisco Router/Firewall & ISA server to make sure 60that 60> I 60> 60am 60> 60> 60> 60> reaching the IIS server? I am so confused because if it works 60> fine 60> 60> 60> 60> internally but get errors from IIS externally you would think 60it 60> 60is 60> 60> 60the 60> 60> 60> 60ISA 60> 60> 60> 60> server of Cisco Router/Firewall. But if that is the case why 60is 60> 60the 60> 60> 60IIS 60> 60> 60> 60> server serving me these errors. I need a way to test my 60> connection 60> 60> 60> through 60> 60> 60> 60> the Router & ISA server to the IIS server. 60> 60> 60> 60> 60> 60> 60> 60> 60> 6060> 60> 6060> ------------------------------------------------------------------------ 60> 60> 60> 60> 60> 60> 60> 60> "Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in 60> message 60> 60> 60> 60> news:xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl... 60> 60> 60> 60> > Hi Marty, 60> 60> 60> 60> > 60> 60> 60> 60> > I suggest you configure Internet Security and Acceleration 60> (ISA) 60> 60> 60> Server 60> 60> 60> 60to 60> 60> 60> 60> > publish an internal Microsoft Exchange Server that is 60running 60> 60> 60Internet 60> 60> 60> 60> > Information Server (IIS) and Outlook Web Access (OWA) by 60> 60following 60> 60> 60the 60> 60> 60> 60> > steps below: 60> 60> 60> 60> > 60> 60> 60> 60> > To configure ISA Server to allow external clients to access 60> the 60> 60> 60> internal 60> 60> 60> 60> > OWA server, perform the following four steps: 60> 60> 60> 60> > 60> 60> 60> 60> > 1. Enable an HTTP listener on ISA Server: 60> 60> 60> 60> > 60> 60> 60> 60> > a. In the ISA Management console, expand "Servers and 60Arrays", 60> 60> 60> 60right-click 60> 60> 60> 60> > the ISA Server, and then click Properties. 60> 60> 60> 60> > 60> 60> 60> 60> > b. Click the Incoming Web Requests tab, and then click 60> 60"Configure 60> 60> 60> 60> > listeners individually per IP address". 60> 60> 60> 60> > 60> 60> 60> 60> > c. Click Add, and click the ISA Server name in the list box 60in 60> 60the 60> 60> 60> 60> > Add/Edit Listeners dialog box. Enter the IP address that is 60> 60> assigned 60> 60> 60> to 60> 60> 60> 60> one 60> 60> 60> 60> > of the external network interface cards (NICs). 60> 60> 60> 60> > 60> 60> 60> 60> > d. Click OK to close the dialog box, and then click OK again 60> to 60> 60> save 60> 60> 60> 60> > changes. 60> 60> 60> 60> > 60> 60> 60> 60> > 2. Create a destination set that can point the Web clients 60to 60> 60the 60> 60> 60> 60> > appropriate folders that are used by the OWA Web site: 60> 60> 60> 60> > 60> 60> 60> 60> > a. Open the ISA Management console, expand the ISA 60> Server-based 60> 60> 60> server, 60> 60> 60> 60> > and then click the Policy Elements section. 60> 60> 60> 60> > 60> 60> 60> 60> > b. Expand the Policy Elements section, right-click the 60> 60Destination 60> 60> 60Set 60> 60> 60> 60> > folder, click New, and then click Set. You are prompted to 60> name 60> 60> the 60> 60> 60> new 60> 60> 60> 60> > destination set; name the new destination set "OWA". 60> 60> 60> 60> > 60> 60> 60> 60> > c. In the Destination box, enter the Uniform Resource 60Locator 60> 60> (URL) 60> 60> 60> that 60> 60> 60> 60> > the external Web clients use to access OWA. This URL 60resolves 60> 60the 60> 60> 60> 60Internet 60> 60> 60> 60> > Domain Name System (DNS) name to the external IP address on 60> the 60> 60> ISA 60> 60> 60> 60> > Server-based server. 60> 60> 60> 60> > 60> 60> 60> 60> > NOTE: Do not include the "http://" or the "https://" portion 60> of 60> 60> the 60> 60> 60> URL 60> 60> 60> 60> > in the Destination box. 60> 60> 60> 60> > 60> 60> 60> 60> > d. In the Path box, type: "/exchange*" (without the 60quotation 60> 60> 60marks), 60> 60> 60> 60and 60> 60> 60> 60> > then click OK. 60> 60> 60> 60> > 60> 60> 60> 60> > e. Repeat step d for the Exchweb and Public folders, adding 60> the 60> 60> path 60> 60> 60> for 60> 60> 60> 60> > each as "/exchweb*" (without the quotation marks) and 60> 60"/public*" 60> 60> 60> 60> (without 60> 60> 60> 60> > the quotation marks) respectively. 60> 60> 60> 60> > 60> 60> 60> 60> > 3. Create a Web Publishing Rule: 60> 60> 60> 60> > 60> 60> 60> 60> > a. Expand the ISA Server to the Publishing heading. 60> 60> 60> 60> > 60> 60> 60> 60> > b. Under Publishing, right-click Web Publishing Rules, click 60> 60New, 60> 60> 60and 60> 60> 60> 60then 60> 60> 60> 60> > click Rule. 60> 60> 60> 60> > 60> 60> 60> 60> > c. Give a descriptive name to this rule, and then click 60Next. 60> 60> 60> 60> > 60> 60> 60> 60> > d. Apply the rule to the specified destination set that you 60> 60> created 60> 60> 60in 60> 60> 60> 60> > step 2, and then click Next. 60> 60> 60> 60> > 60> 60> 60> 60> > e. Click Next to accept Any Request. 60> 60> 60> 60> > 60> 60> 60> 60> > f. Click "Redirect the request to this Internal Web Server", 60> and 60> 60> 60then 60> 60> 60> 60> > enter the IP address of the internal server. 60> 60> 60> 60> > 60> 60> 60> 60> > g. Click to select the "Send the original host header" check 60> 60box, 60> 60> 60> click 60> 60> 60> 60> > Next, and then click Finish. 60> 60> 60> 60> > 60> 60> 60> 60> > h. Open the Services Microsoft Management Console, and then 60> 60> 60> right-click 60> 60> 60> 60> > the ISA Server Control. Click Restart, and then click Yes to 60> 60> restart 60> 60> 60> all 60> 60> 60> 60> > dependent services. 60> 60> 60> 60> > 60> 60> 60> 60> > 4. Repeat Steps 1 to 3 for any additional hosted domains. 60Each 60> 60> 60> 60additional 60> 60> 60> 60> > hosted domain that corresponds to a different internal 60> Exchange 60> 60> 60Server 60> 60> 60> 60> > should be registered on a different IP address on the 60external 60> 60NIC 60> 60> 60of 60> 60> 60> 60the 60> 60> 60> 60> > ISA Server.NOTE: If the "backend" Exchange server does not 60> hold 60> 60> the 60> 60> 60> Web 60> 60> 60> 60> > client's mailbox, the redirection does not work. If you have 60a 60> 60> farm 60> 60> 60of 60> 60> 60> 60> > Exchange 2000 servers that share the same e-mail domain 60> 60namespace, 60> 60> 60it 60> 60> 60> is 60> 60> 60> 60> > not recommended that you use ISA as a "front-end" server. 60> 60> 60> 60> > 60> 60> 60> 60> > For your reference: 60> 60> 60> 60> > 60> 60> 60> 60> > 308599 XCCC: How to Configure Internet Security and 60> Acceleration 60> 60> 60> Server 60> 60> 60> 60to 60> 60> 60> 60> > -- http://support.microsoft.com/?id=308599 60> 60> 60> 60> > 60> 60> 60> 60> > 290113 How to Publish Outlook Web Access Behind Internet 60> 60Security 60> 60> 60and 60> 60> 60> -- 60> 60> 60> 60> > http://support.microsoft.com/?id=290113 60> 60> 60> 60> > 60> 60> 60> 60> > Hope this information helps. 60> 60> 60> 60> > 60> 60> 60> 60> > Have a nice day! 60> 60> 60> 60> > 60> 60> 60> 60> > Best regards, 60> 60> 60> 60> > 60> 60> 60> 60> > Terry Liu 60> 60> 60> 60> > MCSE 2K MCSA MCDBA CCNA 60> 60> 60> 60> > Microsoft Online Support Engineer 60> 60> 60> 60> > 60> 60> 60> 60> > Get Secure! - <www.microsoft.com/security> 60> 60> 60> 60> > ===================================================== 60> 60> 60> 60> > When responding to posts, please "Reply to Group" via your 60> 60> 60newsreader 60> 60> 60> so 60> 60> 60> 60> > that others may learn and benefit from your issue. 60> 60> 60> 60> > ===================================================== 60> 60> 60> 60> > This posting is provided "AS IS" with no warranties, and 60> confers 60> 60> no 60> 60> 60> 60> rights. 60> 60> 60> 60> > 60> 60> 60> 60> 60> 60> 60> 60> 60> 60> 60> 60 60> 60> 60> 60 60> 60> 60> 60 60> 60> 60> 60> 60> 60 60> 60> 60 60> 60> 60 60> 60> 60> 60 60> 60 60> 60 60> 60 60 60
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