Re: OWA works internally but not externally?

From: Terry Liu [MSFT] (v-teliu_at_online.microsoft.com)
Date: 03/25/04

  • Next message: Lanwench [MVP - Exchange]: "Re: sending email thru OWA - Problem"
    Date: Thu, 25 Mar 2004 23:01:32 GMT
    
    

    Hi Marty,

    I also suggest you refer to this White Paper: 326303 XCCC: White Paper -
    Troubleshooting Outlook Web Access in Microsoft --
    http://support.microsoft.com/?id=326303

    Enjoy your day!

    Best regards,

    Terry Liu
    MCSE 2K MCSA MCDBA CCNA
    Microsoft Online Support Engineer

    Get Secure! - <www.microsoft.com/security>
    =====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    =====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.

    --------------------
    60From: "Marty Leaf" <no@email.com>
    60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl>
    <xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl>
    <ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl>
    <e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl>
    <j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl>
    <uj9YfCdEEHA.1544@TK2MSFTNGP09.phx.gbl>
    <czb2YbeEEHA.3968@cpmsftngxa06.phx.gbl>
    <#1rBojeEEHA.3064@tk2msftngp13.phx.gbl>
    <x20Qv4eEEHA.660@cpmsftngxa06.phx.gbl>
    60Subject: Re: OWA works internally but not externally?
    60Date: Thu, 25 Mar 2004 16:43:26 -0500
    60Lines: 724
    60X-Priority: 3
    60X-MSMail-Priority: Normal
    60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
    60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
    60Message-ID: <OO4X1IrEEHA.2548@TK2MSFTNGP12.phx.gbl>
    60Newsgroups: microsoft.public.exchange2000.general
    60NNTP-Posting-Host:
    66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net 66.208.231.43
    60Path:
    cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP08
    phx.gbl!TK2MSFTNGP12.phx.gbl
    60Xref: cpmsftngxa06.phx.gbl microsoft.public.exchange2000.general:53390
    60X-Tomcat-NG: microsoft.public.exchange2000.general
    60
    60Still not there yet. I feel the problem is with SSL. I sent the following
    60e-mail to InstantSSL, the company I bought the SSL cert from:
    60--------------------------------------------------------------------------

    --
    60-------------------
    60On Friday, March 19th, I received my SSL cert. I followed your directions
    60listed on your web site for Installing a Certificate (Outlook Web Access &
    60ISA 2000 Server). I have been racking my brain trying to figure out why 
    from
    60a remote computer outside our company I get the following error:
    60
    60**************************************************************************
    **
    60*****
    60500 Internal Server Error - The network logon failed. (1790)
    60Internet Security and Acceleration Server
    60**************************************************************************
    **
    60*****
    60
    60I also noticed these errors in the event log of the server that host IIS &
    60Exchange 2003:
    60
    60**************************************************************************
    **
    60*****
    60Event Type: Error
    60Event Source: Schannel
    60Event Category: None
    60Event ID: 36871
    60Date:  3/25/2004
    60Time:  9:31:42 AM
    60User:  N/A
    60Computer: EXCH
    60Description:
    60A fatal error occurred while creating an SSL server credential.
    60**************************************************************************
    **
    60*****
    60Event Type: Error
    60Event Source: Schannel
    60Event Category: None
    60Event ID: 36869
    60Date:  3/25/2004
    60Time:  9:43:46 AM
    60User:  N/A
    60Computer: EXCH
    60Description:
    60The SSL server credential's certificate does not have a private key
    60information property attached to it. This most often occurs when a
    60certificate is backed up incorrectly and then later restored. This message
    60can also indicate a certificate enrollment failure.
    60**************************************************************************
    **
    60*****
    60Knowing nothing about SSL, I was wondering if these errors are the reason 
    I
    60can't logon to the server.
    60Any Ideas?
    60
    60"Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in message
    60news:x20Qv4eEEHA.660@cpmsftngxa06.phx.gbl...
    60> Hi Marty,
    60>
    60> You may refer to the steps below:
    60>
    60> 1. Obtain and install the latest service pack for ISA Server 2000.
    60>
    60> For additional information about how to do so, click the article number
    60> below to view the article in the Microsoft Knowledge Base:
    60>
    60> KBLink:313139.KB.EN-US: How to Obtain the Latest Internet Security and
    60> Acceleration Server 2000 Service Pack
    60>
    60> 2. Stop the Web Proxy service.
    60> 3. Start Registry Editor.
    60> 4. Locate and click the following registry key:
    60>
    60> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3Proxy\Parameters
    60>
    60> 5. Create a new DWORD value that is named AddFrontEndHttpsHeader, and 
    then
    60> give this new value a data value of 1.
    60> 6. Start the Web Proxy service.
    60>
    60> In addition, you may refer to this link:
    60>
    60> 823074 "500 Internal Server Error - The Received Certificate Has
    60Expired -- 
    60> http://support.microsoft.com/?id=823074
    60>
    60> 328917 Error (target prinicipal name is incorrect) when accessing a Web 
    -- 
    60> http://support.microsoft.com/?id=328917
    60>
    60> Best regards,
    60>
    60> Terry Liu
    60> MCSE 2K MCSA MCDBA CCNA
    60> Microsoft Online Support Engineer
    60>
    60> Get Secure! - <www.microsoft.com/security>
    60> =====================================================
    60> When responding to posts, please "Reply to Group" via your newsreader so
    60> that others may learn and benefit from your issue.
    60> =====================================================
    60> This posting is provided "AS IS" with no warranties, and confers no
    60rights.
    60>
    60> --------------------
    60> 60From: "Marty Leaf" <no@email.com>
    60> 60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl>
    60> <xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl>
    60> <ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl>
    60> <e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl>
    60> <j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl>
    60> <uj9YfCdEEHA.1544@TK2MSFTNGP09.phx.gbl>
    60> <czb2YbeEEHA.3968@cpmsftngxa06.phx.gbl>
    60> 60Subject: Re: OWA works internally but not externally?
    60> 60Date: Wed, 24 Mar 2004 16:42:27 -0500
    60> 60Lines: 509
    60> 60X-Priority: 3
    60> 60X-MSMail-Priority: Normal
    60> 60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
    60> 60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
    60> 60Message-ID: <#1rBojeEEHA.3064@tk2msftngp13.phx.gbl>
    60> 60Newsgroups: microsoft.public.exchange2000.general
    60> 60NNTP-Posting-Host:
    60> 66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net 66.208.231.43
    60> 60Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
    60> 60Xref: cpmsftngxa06.phx.gbl microsoft.public.exchange2000.general:53303
    60> 60X-Tomcat-NG: microsoft.public.exchange2000.general
    60> 60
    60> 60Terry,
    60> 60
    60> 60I got it working with Basic authentication (without SSL). I purchased 
    an
    60> SSL
    60> 60cert and installed it.I ran through three different tutorials but I 
    now
    60> get
    60> 60a "500 Internal Server Error - The network logon failed. (1790) 
    Internet
    60> 60Security and Acceleration Server" I feel that I am so close. 
    Tomorrow, I
    60> am
    60> 60going to go through the tutorials & white paper one more time. Do you
    60have
    60> 60any quick ideas about the 500 error & SSL?
    60> 60
    60> 60Thanks,
    60> 60Marty
    60> 60
    60> 60
    60> 60
    60> 60"Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in message
    60> 60news:czb2YbeEEHA.3968@cpmsftngxa06.phx.gbl...
    60> 60> Hi Marty,
    60> 60>
    60> 60> Thank you for your update and I am glad to hear that we have make 
    some
    60> 60> progresses.
    60> 60>
    60> 60> Please take your time to follow the steps in the White Paper. If you
    60> have
    60> 60> any questions, please feel free to post back!
    60> 60>
    60> 60> Have a nice day!
    60> 60>
    60> 60> Best regards,
    60> 60>
    60> 60> Terry Liu
    60> 60> MCSE 2K MCSA MCDBA CCNA
    60> 60> Microsoft Online Support Engineer
    60> 60>
    60> 60> Get Secure! - <www.microsoft.com/security>
    60> 60> =====================================================
    60> 60> When responding to posts, please "Reply to Group" via your 
    newsreader
    60so
    60> 60> that others may learn and benefit from your issue.
    60> 60> =====================================================
    60> 60> This posting is provided "AS IS" with no warranties, and confers no
    60> 60rights.
    60> 60>
    60> 60> --------------------
    60> 60> 60From: "Marty Leaf" <no@email.com>
    60> 60> 60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl>
    60> 60> <xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl>
    60> 60> <ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl>
    60> 60> <e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl>
    60> 60> <j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl>
    60> 60> 60Subject: Re: OWA works internally but not externally?
    60> 60> 60Date: Wed, 24 Mar 2004 13:48:37 -0500
    60> 60> 60Lines: 367
    60> 60> 60X-Priority: 3
    60> 60> 60X-MSMail-Priority: Normal
    60> 60> 60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
    60> 60> 60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
    60> 60> 60Message-ID: <uj9YfCdEEHA.1544@TK2MSFTNGP09.phx.gbl>
    60> 60> 60Newsgroups: microsoft.public.exchange2000.general
    60> 60> 60NNTP-Posting-Host:
    60> 60> 66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net 
    66.208.231.43
    60> 60> 60Path: 
    cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
    60> 60> 60Xref: cpmsftngxa06.phx.gbl
    60microsoft.public.exchange2000.general:53289
    60> 60> 60X-Tomcat-NG: microsoft.public.exchange2000.general
    60> 60> 60
    60> 60> 60Terry,
    60> 60> 60
    60> 60> 60I am one step closer. I went to the IIS manager on the Exchange
    60server
    60> 60and
    60> 60> 60found out where the 404 error page is kept on the server. I edited
    60the
    60> 60404
    60> 60> 60error page by putting our company name on the page. That way I 
    would
    60> 60know
    60> 60> if
    60> 60> 60the IIS error page I was receiving was actually coming form that
    60> server.
    60> 60> To
    60> 60> 60may dismay, it was not. I then went to the ISA server and realized
    60> that
    60> 60> IIS
    60> 60> 60was load on that server. I edited the ISA server's 404 error page
    60with
    60> 60the
    60> 60> 60name of the ISA server. I then found that it was the ISA server's
    60IIS
    60> 60that
    60> 60> 60was giving me the error. I uninstalled IIS from the ISA server.
    60Yeah!
    60> 60One
    60> 60> 60step closer. Now I get a HTTP 403.4 - Forbidden: SSL required 
    error
    60> that
    60> 60> is
    60> 60> 60coming from the Exchange server's IIS. I am going to go through 
    the
    60> 60White
    60> 60> 60Paper you linked me this afternoon. I will let you know how it 
    turns
    60> 60out.
    60> 60> 60
    60> 60> 60Thank you very much,
    60> 60> 60Marty
    60> 60> 60
    60> 60> 60
    60> 60> 60"Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in message
    60> 60> 60news:j7EmiFTEEHA.564@cpmsftngxa06.phx.gbl...
    60> 60> 60> Hi Marty,
    60> 60> 60>
    60> 60> 60> It is nice to hear from you again. I would like offer you
    60following
    60> 60> 60> suggestions:
    60> 60> 60>
    60> 60> 60> Remove exchfilt:
    60> 60> 60> ===============
    60> 60> 60> 1. Click Start, point to Programs, click Administrative Tools, 
    and
    60> 60then
    60> 60> 60> click Internet Services Manager.
    60> 60> 60> 2. Right-click Default Web Site, and then click Properties.
    60> 60> 60> 3. Click the ISAPI Filters tab.
    60> 60> 60> 4. Click exchfilt, and then click Remove.
    60> 60> 60> 5. Click Apply, and then click OK.
    60> 60> 60>
    60> 60> 60> NOTE:   Do not delete the Microsoft Exchange Web Component entry
    60on
    60> 60the
    60> 60> 60> ISAPI filters tab.  This filter is the Exchange 2000 OWA ISAPI
    60> filter
    60> 60> 60> component and must be present for OWA to work properly.
    60> 60> 60>
    60> 60> 60> For your reference:
    60> 60> 60> 288123 HTTP Error 404 "Page Cannot Be Displayed" When You 
    Attempt
    60to
    60> 60> 60> Connect to -- http://support.microsoft.com/?id=288123
    60> 60> 60>
    60> 60> 60>
    60> 60> 60> Try this link to log on again.
    60> 60> 60> ===========================
    60> 60> 60> http://mail.companyname.com/exchange
    60> 60> 60>
    60> 60> 60>
    60> 60> 60> In addition, please refer to this famous White Paper to perform
    60> 60> 60> troubleshoot on this issue:
    60> 60> 60>
    60> 60> 60> 326303 XCCC: White Paper - Troubleshooting Outlook Web Access in
    60> 60> Microsoft
    60> 60> 60> -- http://support.microsoft.com/?id=326303
    60> 60> 60>
    60> 60> 60> " Symptom
    60> 60> 60> " 404 Not Found
    60> 60> 60> " Possible Causes and Resolutions
    60> 60> 60> " The item requested does not exist in the specified location.
    60This
    60> 60> error
    60> 60> 60> can happen if an item displayed by Outlook Web Access is later
    60> deleted
    60> 60> in
    60> 60> 60> Outlook. The view in Outlook Web Access does not refresh
    60> 60automatically;
    60> 60> if
    60> 60> 60> you delete an item in Outlook, and later try to open the item in
    60> 60Outlook
    60> 60> 60> Web Access, you receive this error because the item no longer
    60exists
    60> 60in
    60> 60> 60> that location on the server.
    60> 60> 60> " If you receive a 401 Access Denied error when you go to
    60> 60> 60> http://>/exchange or a 404 Not Found error when you go to
    60> 60> 60> http://>/exchange/<user name>, the user you are 
    attempting
    60to
    60> 60> 60> authenticate as does not have an SMTP address that matches the
    60SMTP
    60> 60> domain
    60> 60> 60> set on the corresponding SMTP virtual directory in Exchange 
    System
    60> 60> 60Manager.
    60> 60> 60> For more information, see the following Microsoft Knowledge Base
    60> 60> articles:
    60> 60> 60> " Q293386, "XWEB: Error Message: HTTP/1.0 401 or 404," at
    60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=293386.
    60> 60> 60> " Q257891, "XWEB: 'The Page Could Not be Found' Error Message 
    When
    60> You
    60> 60> Use
    60> 60> 60> OWA," at http://go.microsoft.com/fwlink/?LinkId=3052&ID=257891.
    60> 60> 60> " You have URLscan configured in IIS, and it is blocking 
    requests.
    60> For
    60> 60> 60more
    60> 60> 60> information, see Microsoft Knowledge Base article Q309508, 
    "XCCC:
    60> IIS
    60> 60> 60> Lockdown and URLscan Configurations in an Exchange Environment,"
    60at
    60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=309508.
    60> 60> 60> " If you upgraded this server from Outlook Web Access in 
    Microsoft
    60> 60> 60Exchange
    60> 60> 60> Server version 5.5, you may still have Exchfilt.dll configured 
    to
    60> 60handle
    60> 60> 60> localization for Outlook Web Access. For more information, see
    60> 60Microsoft
    60> 60> 60> Knowledge Base article Q288123, "HTTP Error 404 'Page Cannot Be
    60> 60> Displayed'
    60> 60> 60> When You Attempt to Connect to the OWA Server," at
    60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=288123.
    60> 60> 60> " If this error occurs only when you use a front-end server to
    60> access
    60> 60> 60> Outlook Web Access, the front-end server or back-end server may
    60not
    60> be
    60> 60> 60> configured properly. In particular, check for the following
    60issues:
    60> 60> 60> " If the back-end server is a member of a cluster, you must
    60perform
    60> 60> 60special
    60> 60> 60> configuration steps. For more information, see Microsoft 
    Knowledge
    60> 60Base
    60> 60> 60> article Q312422, "XCCC: 'HTTP 404' Error Appears When You Try to
    60Log
    60> 60On
    60> 60> to
    60> 60> 60> OWA Through a Front-End Server in a Cluster," at
    60> 60> 60> http://go.microsoft.com/fwlink/?LinkId=3052&ID=312422.
    60> 60> 60> " Ensure that the HTTP virtual server and directory 
    configurations
    60> on
    60> 60> the
    60> 60> 60> front end servers match those of the back-end servers. In
    60> particular,
    60> 60> 60> ensure that front-end virtual servers or directories that point 
    to
    60> 60> mailbox
    60> 60> 60> stores use the same domains as the corresponding back-end 
    virtual
    60> 60> servers
    60> 60> 60> or directories (incorrectly configured domains are a common
    60> problem).
    60> 60> 60> For more troubleshooting recommendations that are specific to
    60> 60front-end
    60> 60> 60and
    60> 60> 60> back end configurations, see the technical paper Exchange 2000
    60> 60Front-End
    60> 60> 60> and Back-End Topology at
    60> http://go.microsoft.com/fwlink/?linkid=4721.
    60> 60> 60> " The virtual directory under which Outlook Web Access runs may
    60have
    60> 60> 60> bindings (IP address, host header, or TCP port) that are 
    different
    60> 60from
    60> 60> 60> what users type in their Web browsers. For example, if you set a
    60> host
    60> 60> 60> header of myserver.fabrikam.com on the Exchange virtual 
    directory
    60in
    60> 60> IIS,
    60> 60> 60> and users type http://myserver/exchange to access their 
    mailboxes,
    60> 60they
    60> 60> 60may
    60> 60> 60> get a 404 Not Found error because the URLs are not an exact 
    match.
    60> To
    60> 60> 60> remedy the inconsistency, add another host header, called
    60myserver,
    60> to
    60> 60> the
    60> 60> 60> virtual directory. Similarly, the TCP port or IP address may be
    60> 60> different
    60> 60> 60> from those that users are using to access Outlook Web Access,
    60which
    60> 60> could
    60> 60> 60> also result in a 404 Not Found error.
    60> 60> 60> Note   Host Header in Internet Services Manager is the same as
    60Host
    60> 60Name
    60> 60> 60in
    60> 60> 60> System Manager.
    60> 60> 60>
    60> 60> 60> Hope the information helps.
    60> 60> 60>
    60> 60> 60> Have a nice day!
    60> 60> 60>
    60> 60> 60> Best regards,
    60> 60> 60>
    60> 60> 60> Terry Liu
    60> 60> 60> MCSE 2K MCSA MCDBA CCNA
    60> 60> 60> Microsoft Online Support Engineer
    60> 60> 60>
    60> 60> 60> Get Secure! - <www.microsoft.com/security>
    60> 60> 60> =====================================================
    60> 60> 60> When responding to posts, please "Reply to Group" via your
    60> newsreader
    60> 60so
    60> 60> 60> that others may learn and benefit from your issue.
    60> 60> 60> =====================================================
    60> 60> 60> This posting is provided "AS IS" with no warranties, and confers
    60no
    60> 60> 60rights.
    60> 60> 60>
    60> 60> 60> --------------------
    60> 60> 60> 60From: "Marty Leaf" <no@email.com>
    60> 60> 60> 60References: <uerW$UPDEHA.2920@TK2MSFTNGP09.phx.gbl>
    60> 60> 60> <xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl>
    60> 60> 60> <ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl>
    60> 60> 60> 60Subject: Re: OWA works internally but not externally?
    60> 60> 60> 60Date: Tue, 23 Mar 2004 10:32:29 -0500
    60> 60> 60> 60Lines: 165
    60> 60> 60> 60X-Priority: 3
    60> 60> 60> 60X-MSMail-Priority: Normal
    60> 60> 60> 60X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
    60> 60> 60> 60X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
    60> 60> 60> 60Message-ID: <e7GVOwOEEHA.2628@TK2MSFTNGP11.phx.gbl>
    60> 60> 60> 60Newsgroups: microsoft.public.exchange2000.general
    60> 60> 60> 60NNTP-Posting-Host:
    60> 60> 60> 66-208-231-43-ubr01b-malvrn01-pa.hfc.comcastbusiness.net
    60> 66.208.231.43
    60> 60> 60> 60Path:
    60> 60> 60>
    60> 60>
    60>
    606060cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSF
    TN
    60> GP
    60> 60> 08
    60> 60> 60> phx.gbl!TK2MSFTNGP11.phx.gbl
    60> 60> 60> 60Xref: cpmsftngxa06.phx.gbl
    60> 60microsoft.public.exchange2000.general:53212
    60> 60> 60> 60X-Tomcat-NG: microsoft.public.exchange2000.general
    60> 60> 60> 60
    60> 60> 60> 60Does it matter that I am currently running in ISA server in
    60> 60Integrated
    60> 60> 60> mode?
    60> 60> 60> 60I have compression turned off in the HTTP Exchange Virtual
    60Server
    60> 60> 60> 60Properties.
    60> 60> 60> 60
    60> 60> 60> 60
    60> 60> 60> 60"Marty Leaf" <no@email.com> wrote in message
    60> 60> 60> 60news:ue2vSKdDEHA.3152@TK2MSFTNGP10.phx.gbl...
    60> 60> 60> 60> I configured my ISA server as you detailed & read the
    60Microsoft
    60> 60> 60articles
    60> 60> 60> 60you
    60> 60> 60> 60> link too. I am still having the same problems.
    60> 60> 60> 60> ***********************
    60> 60> 60> 60> When I go to the following addresses for outside my company
    60the
    60> 60get
    60> 60> 60> these
    60> 60> 60> 60> two errors.
    60> 60> 60> 60>
    60> 60> 60> 60> http://mail.companyname.com/exchange/mleaf
    60> 60> 60> 60>
    60> 60> 60> 60> HTTP 404 - File not found
    60> 60> 60> 60> Internet Information Services
    60> 60> 60> 60>
    60> 60> 60> 60> *****************
    60> 60> 60> 60>
    60> 60> 60> 60> http://mail.companyname.com/
    60> 60> 60> 60>
    60> 60> 60> 60> Under Construction
    60> 60> 60> 60> The site you were trying to reach does not currently have a
    60> 60> 60> 60> default page. It may be in the process of being upgraded.
    60> 60> 60> 60>
    60> 60> 60> 60> *****************
    60> 60> 60> 60> It seems to me that I am getting to the IIS server. The two
    60> errors
    60> 60> 60seem
    60> 60> 60> to
    60> 60> 60> 60> be coming from our IIS server correct? Is there a way to 
    test
    60my
    60> 60> 60> 60connection
    60> 60> 60> 60> through my Cisco Router/Firewall & ISA server to make sure
    60that
    60> I
    60> 60am
    60> 60> 60> 60> reaching the IIS server? I am so confused because if it 
    works
    60> fine
    60> 60> 60> 60> internally but get errors from IIS externally you would 
    think
    60it
    60> 60is
    60> 60> 60the
    60> 60> 60> 60ISA
    60> 60> 60> 60> server of Cisco Router/Firewall. But if that is the case why
    60is
    60> 60the
    60> 60> 60IIS
    60> 60> 60> 60> server serving me these errors. I need a way to test my
    60> connection
    60> 60> 60> through
    60> 60> 60> 60> the Router & ISA server to the IIS server.
    60> 60> 60> 60>
    60> 60> 60>
    60> 60> 6060>
    60>
    6060> 
    ------------------------------------------------------------------------
    60> 60> 60> 60>
    60> 60> 60> 60> "Terry Liu [MSFT]" <v-teliu@online.microsoft.com> wrote in
    60> message
    60> 60> 60> 60> news:xRnxZYXDEHA.660@cpmsftngxa06.phx.gbl...
    60> 60> 60> 60> > Hi Marty,
    60> 60> 60> 60> >
    60> 60> 60> 60> > I suggest you configure Internet Security and Acceleration
    60> (ISA)
    60> 60> 60> Server
    60> 60> 60> 60to
    60> 60> 60> 60> > publish an internal Microsoft Exchange Server that is
    60running
    60> 60> 60Internet
    60> 60> 60> 60> > Information Server (IIS) and Outlook Web Access (OWA) by
    60> 60following
    60> 60> 60the
    60> 60> 60> 60> > steps below:
    60> 60> 60> 60> >
    60> 60> 60> 60> > To configure ISA Server to allow external clients to 
    access
    60> the
    60> 60> 60> internal
    60> 60> 60> 60> > OWA server, perform the following four steps:
    60> 60> 60> 60> >
    60> 60> 60> 60> > 1. Enable an HTTP listener on ISA Server:
    60> 60> 60> 60> >
    60> 60> 60> 60> > a. In the ISA Management console, expand "Servers and
    60Arrays",
    60> 60> 60> 60right-click
    60> 60> 60> 60> > the ISA Server, and then click Properties.
    60> 60> 60> 60> >
    60> 60> 60> 60> > b. Click the Incoming Web Requests tab, and then click
    60> 60"Configure
    60> 60> 60> 60> > listeners individually per IP address".
    60> 60> 60> 60> >
    60> 60> 60> 60> > c. Click Add, and click the ISA Server name in the list 
    box
    60in
    60> 60the
    60> 60> 60> 60> > Add/Edit Listeners dialog box. Enter the IP address that 
    is
    60> 60> assigned
    60> 60> 60> to
    60> 60> 60> 60> one
    60> 60> 60> 60> > of the external network interface cards (NICs).
    60> 60> 60> 60> >
    60> 60> 60> 60> > d. Click OK to close the dialog box, and then click OK 
    again
    60> to
    60> 60> save
    60> 60> 60> 60> > changes.
    60> 60> 60> 60> >
    60> 60> 60> 60> > 2. Create a destination set that can point the Web clients
    60to
    60> 60the
    60> 60> 60> 60> > appropriate folders that are used by the OWA Web site:
    60> 60> 60> 60> >
    60> 60> 60> 60> > a. Open the ISA Management console, expand the ISA
    60> Server-based
    60> 60> 60> server,
    60> 60> 60> 60> > and then click the Policy Elements section.
    60> 60> 60> 60> >
    60> 60> 60> 60> > b. Expand the Policy Elements section, right-click the
    60> 60Destination
    60> 60> 60Set
    60> 60> 60> 60> > folder, click New, and then click Set. You are prompted to
    60> name
    60> 60> the
    60> 60> 60> new
    60> 60> 60> 60> > destination set; name the new destination set "OWA".
    60> 60> 60> 60> >
    60> 60> 60> 60> > c. In the Destination box, enter the Uniform Resource
    60Locator
    60> 60> (URL)
    60> 60> 60> that
    60> 60> 60> 60> > the external Web clients use to access OWA. This URL
    60resolves
    60> 60the
    60> 60> 60> 60Internet
    60> 60> 60> 60> > Domain Name System (DNS) name to the external IP address 
    on
    60> the
    60> 60> ISA
    60> 60> 60> 60> > Server-based server.
    60> 60> 60> 60> >
    60> 60> 60> 60> > NOTE: Do not include the "http://" or the "https://" 
    portion
    60> of
    60> 60> the
    60> 60> 60> URL
    60> 60> 60> 60> > in the Destination box.
    60> 60> 60> 60> >
    60> 60> 60> 60> > d. In the Path box, type:  "/exchange*" (without the
    60quotation
    60> 60> 60marks),
    60> 60> 60> 60and
    60> 60> 60> 60> > then click OK.
    60> 60> 60> 60> >
    60> 60> 60> 60> > e. Repeat step d for the Exchweb and Public folders, 
    adding
    60> the
    60> 60> path
    60> 60> 60> for
    60> 60> 60> 60> > each as  "/exchweb*" (without the quotation marks) and
    60> 60"/public*"
    60> 60> 60> 60> (without
    60> 60> 60> 60> > the quotation marks) respectively.
    60> 60> 60> 60> >
    60> 60> 60> 60> > 3. Create a Web Publishing Rule:
    60> 60> 60> 60> >
    60> 60> 60> 60> > a. Expand the ISA Server to the Publishing heading.
    60> 60> 60> 60> >
    60> 60> 60> 60> > b. Under Publishing, right-click Web Publishing Rules, 
    click
    60> 60New,
    60> 60> 60and
    60> 60> 60> 60then
    60> 60> 60> 60> > click Rule.
    60> 60> 60> 60> >
    60> 60> 60> 60> > c. Give a descriptive name to this rule, and then click
    60Next.
    60> 60> 60> 60> >
    60> 60> 60> 60> > d. Apply the rule to the specified destination set that 
    you
    60> 60> created
    60> 60> 60in
    60> 60> 60> 60> > step 2, and then click Next.
    60> 60> 60> 60> >
    60> 60> 60> 60> > e. Click Next to accept Any Request.
    60> 60> 60> 60> >
    60> 60> 60> 60> > f. Click "Redirect the request to this Internal Web 
    Server",
    60> and
    60> 60> 60then
    60> 60> 60> 60> > enter the IP address of the internal server.
    60> 60> 60> 60> >
    60> 60> 60> 60> > g. Click to select the "Send the original host header" 
    check
    60> 60box,
    60> 60> 60> click
    60> 60> 60> 60> > Next, and then click Finish.
    60> 60> 60> 60> >
    60> 60> 60> 60> > h. Open the Services Microsoft Management Console, and 
    then
    60> 60> 60> right-click
    60> 60> 60> 60> > the ISA Server Control. Click Restart, and then click Yes 
    to
    60> 60> restart
    60> 60> 60> all
    60> 60> 60> 60> > dependent services.
    60> 60> 60> 60> >
    60> 60> 60> 60> > 4. Repeat Steps 1 to 3 for any additional hosted domains.
    60Each
    60> 60> 60> 60additional
    60> 60> 60> 60> > hosted domain that corresponds to a different internal
    60> Exchange
    60> 60> 60Server
    60> 60> 60> 60> > should be registered on a different IP address on the
    60external
    60> 60NIC
    60> 60> 60of
    60> 60> 60> 60the
    60> 60> 60> 60> > ISA Server.NOTE: If the "backend" Exchange server does not
    60> hold
    60> 60> the
    60> 60> 60> Web
    60> 60> 60> 60> > client's mailbox, the redirection does not work. If you 
    have
    60a
    60> 60> farm
    60> 60> 60of
    60> 60> 60> 60> > Exchange 2000 servers that share the same e-mail domain
    60> 60namespace,
    60> 60> 60it
    60> 60> 60> is
    60> 60> 60> 60> > not recommended that you use ISA as a "front-end" server.
    60> 60> 60> 60> >
    60> 60> 60> 60> > For your reference:
    60> 60> 60> 60> >
    60> 60> 60> 60> > 308599 XCCC: How to Configure Internet Security and
    60> Acceleration
    60> 60> 60> Server
    60> 60> 60> 60to
    60> 60> 60> 60> > -- http://support.microsoft.com/?id=308599
    60> 60> 60> 60> >
    60> 60> 60> 60> > 290113 How to Publish Outlook Web Access Behind Internet
    60> 60Security
    60> 60> 60and
    60> 60> 60> -- 
    60> 60> 60> 60> > http://support.microsoft.com/?id=290113
    60> 60> 60> 60> >
    60> 60> 60> 60> > Hope this information helps.
    60> 60> 60> 60> >
    60> 60> 60> 60> > Have a nice day!
    60> 60> 60> 60> >
    60> 60> 60> 60> > Best regards,
    60> 60> 60> 60> >
    60> 60> 60> 60> > Terry Liu
    60> 60> 60> 60> > MCSE 2K MCSA MCDBA CCNA
    60> 60> 60> 60> > Microsoft Online Support Engineer
    60> 60> 60> 60> >
    60> 60> 60> 60> > Get Secure! - <www.microsoft.com/security>
    60> 60> 60> 60> > =====================================================
    60> 60> 60> 60> > When responding to posts, please "Reply to Group" via your
    60> 60> 60newsreader
    60> 60> 60> so
    60> 60> 60> 60> > that others may learn and benefit from your issue.
    60> 60> 60> 60> > =====================================================
    60> 60> 60> 60> > This posting is provided "AS IS" with no warranties, and
    60> confers
    60> 60> no
    60> 60> 60> 60> rights.
    60> 60> 60> 60> >
    60> 60> 60> 60>
    60> 60> 60> 60>
    60> 60> 60> 60
    60> 60> 60> 60
    60> 60> 60> 60
    60> 60> 60>
    60> 60> 60
    60> 60> 60
    60> 60> 60
    60> 60>
    60> 60
    60> 60
    60> 60
    60>
    60
    60
    60
    

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