Re: Messages with Attachments not dispayed in OWA

From: Nagendra Sitharamaiah [MSFT] (nagsi_at_online.microsoft.com)
Date: 02/28/04 

Date: Sat, 28 Feb 2004 09:22:11 -0500

Kurt,

Has the user tried accessing the backend directly?
Was his mailbox moved recently? See

http://support.microsoft.com/default.aspx?scid=kb;en-us;830586

Regards 

-- 
Nagendra Sitharamaiah
MCSE, CCNA, MCT, CISSP
Microsoft
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"Kurt" <kurtsteege@hotmail.com> wrote in message
news:1d1d52e2.0402271301.7bf92ea4@posting.google.com...
> I have run into an issue today that is quite frankly baffling
>
> We're running Exchange 2000 SP3 on a Win2K SP3 with post SP-3 Hotfixes
> cluster server, in a front end/back end configuration.
>
> One user accesses his Inbox over the web, & is missing
> all the documents that contain attachments.  They're just
> plain & simply not in his Inbox.  They ARE visible,
> however, in his Exchange/MS Outlook Inbox.
>
> He sees the same thing from any computer, regardless of
> operating system or browser.  Addiditionally if he sends an email to
> himself it can be opened in sent items including the attachment, but
> it is never seen in the Inbox (in OWA) the number indication that
> there is a new messge is incremented correctly in Outlook and OWA
>
> No one else is having this problem that I know of.
>
> I've done a lot of testing with differnet accounts and machines its
> only his account that seems to have the issue.
>
> I've got to conclude that it's specific to his Inbox, but
> I can't pinpoint it beyond that.
>
> Does anyone have any idea hat the heck is going on?
>
> Thanks in acvance,
> Kurt

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