Re: Cannot Delete Messages

anonymous_at_discussions.microsoft.com
Date: 05/13/04

  • Next message: Timothy H. Schilbach: "Re: Cannot Delete Messages" 
    Date: Thu, 13 May 2004 10:14:26 -0700

    Timothy,
        Thank you for your prompt response, this is more a
    case of me not giving the end users good instructions.

    As it turns out, my habit is to SHIFT-DELETE SPAM
    messages, and most users don't do that. Outlook doesn't
    want to allow you to do anything with these messages,
    which is part of the "security features" built in.

    So, if I had been more specific to the end users this
    would have been alleviated two days ago. Ugh.

    >-----Original Message-----
    >I have been seeing this a lot with Ruissian based SPAM.
    If you dont have a
    >language pack installed on yoru exchange servers, it can
    mis-interpret the
    >headers of a message (since they are written in russian)
    and the message
    >gest corrupt or appears to be corrupt in the mailbox.
    >
    >I have had a dickens of a time with this and my POP3
    users as the message
    >gest stuck and can never be downloaded to the client. No
    matter what the
    >problem, the issue with SPammers and malformed headers
    is quickly becomming
    >a major issue for email admins everywhere.
    >
    >I works arround the issue by having our users go to OWA
    and delete the
    >message from there. I know even my Exchange 2003 and
    office 2003 clients are
    >seeing this issue as well. So far thats the only real
    solution I have.
    >
    >I have installed GFI Mail Essentials on my systems and
    disallowed any
    >russian email to come in (email actually using that
    character set) as its
    >one for the features of that product. This has fixed the
    issue for me and
    >may be a solution for you as well. I deployed this to my
    entire enterprise
    >for less than 500 bucks and its VERY effective.
    >
    >Let me know if this helps at all and good luck to you
    sir.
    >
    >--
    >
    >Timothy H. Schilbach
    >Alpha Omega Design Inc.
    >tschilbach@NOSPAM_aodinc.com
    >Visit our website at www.aodinc.com
    >
    >
    >"Bruce Sarte" <sarteb@arcadia.edu> wrote in message
    >news:c6d001c438ea$c01ec040$a401280a@phx.gbl...
    >> I have 3 users who cannot delete messages that are
    >> seemingly spam with attachments. Outlook won't let you
    >> open them because they are blocked attachment types,
    >> which is OK. And when they try and delete them they
    are
    >> told "Message could not be deleted because they may
    have
    >> already been deleted or moved".
    >>
    >> But I can delete them no problem.
    >>
    >> Besides the message, the other commonality is that they
    >> are all shared mailboxes, not personal ones.
    >>
    >> I thought it might have been mailbox corruption, but I
    >> can delete the messages on my machine w/o a problem.
    >>
    >> Any help would be GREATLY appreciated!!
    >
    >
    >.
    >

  • Next message: Timothy H. Schilbach: "Re: Cannot Delete Messages"