Re: error "5.5.0 smtp;550 relaying prohibited " but only when sending to earthlink?

From: Matthew Kitchin (matthewkitchin_public_at_hotmail.com)
Date: 03/31/04


Date: Wed, 31 Mar 2004 17:43:56 -0600

Turn on SMTP logging, and log what machine on their end you are connecting
to.
It will log in c:\WINNT\system32\LogFiles\SMTPSVC1
This should prove it one way or another.

-Matthew

"Gary Massengale" <garym_jnospam@hotmail.com> wrote in message
news:Ocgzzy2FEHA.1344@TK2MSFTNGP12.phx.gbl...
> We have Windows 2000 server, running exchange 2000.
> When I try to send to an earthlink or mindspring account I get the
following
> return:
>
> user@mindspring.com on 3/30/2004 11:09 AM
> There was a SMTP communication problem with the recipient's email server.
> Please contact your system administrator.
> <mail.ourserver.com #5.5.0 smtp;550 relaying to user@mindspring.com>
> prohibited by administrator
>
>
>
> But I only get this from earthlink accounts. I spoke to their tech
support,
> and they initially told me we were listed as spam, I was given a number
for
> their spam abuse desk and left a message, several days later they call me
> back and tell me that I am sending to an A record instead of MX, or I had
a
> problem with DNS.
> When I explained that I dont believe this is true, as I can send to every
> other domain in the world, he said if I could prove the problem was not my
> exchange server trying to send to the A record that I would have to call
> microsoft, as it was their problem.
>
> So how can I verify this? What do I need to do to show that I am sending
to
> the A record and not the MX?
>
> Am I alone in this, or is anybody else getting this right now?
>
>
> gary
>
>



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