RE: OWA Access Denied When clicking on Folders

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Hi,

Thank you for your post!

I understand that you get Access Denied (401) when you click the Folders
button. Please correct me if I am off base.

Since it is a permission issue, I suggest you try the following steps first:

1. Open IIS manager console.
2. Right click Exchange virtual directory and click Properties.
3. Click Directory Security tab and click Edit in the Anonymous access and
Authentication control field.
4. Click Edit in the "Authenticated access" area.
5. Put the Domain NetBIOS name in the Domain Name field.
6. Repeat the step 2-6 for Public virtual directory.

If the problem persists, please help me collect the IIS log for further
analysis:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and browse OWA to reproduce the problem.
e. Go to the following folder: C:\WINDOWS\system32\LogFiles.
f. Send me the log file to my working email address wensun@xxxxxxxxxxxxxx

Should you have any concern, please feel free to let me know. I am glad to
be of assistance!
Thanks & regards,
Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE,
Get Secure! - www.microsoft.com/security
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