Re: user does not see new email until closing and reopening outlook
- From: "gary" <garym_jacksonfurniture_dontspamme_@xxxxxxxxxxx>
- Date: Tue, 30 Aug 2005 15:04:25 -0400
she has XP, so she may have the windows firewall on.
I will look at that. thanks.
gary
"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23snIkkKrFHA.2768@xxxxxxxxxxxxxxxxxxxxxxx
>
>
> In news:%234%23vA3IrFHA.3720@xxxxxxxxxxxxxxxxxxxx,
> gary <garym_jacksonfurniture_dontspamme_@xxxxxxxxxxx> typed:
>> exchange 2000 and outlook 2000
>>
>> user complains about not seeing new email.
>> not only does she not get noticifation of new email, they dont even
>> appear in her inbox until she logs off then back on.
>> Notification is turned on, I checked.
>>
>> I tried deleting her profile and resetting it up on her PC, nothing
>> changed.
>> uninstalled Outlook 2000 then reinstalled it. seemed to work for a
>> day, now she says she is back to having to log off and on again to
>> see her new emails.
>>
>> what else should I look at?
>
> Any software firewall configured on her computer? Something is blocking
> the UDP packets the server is sending to her computer.
>
.
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- From: gary
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- From: Lanwench [MVP - Exchange]
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