RE: Server ActiveSync causes email corruption

Tech-Archive recommends: Fix windows errors by optimizing your registry

Further on this. Server ActiveSync I am using came from Mobile Information
Server 2002.

"John Nordien" wrote:

> I have an Exchange 2000 server and have recently set up a server containing
> Server ActiveSync only. This was so I could support new Windows Mobile
> PocketPC clients across the internet. I got ActiveSync working once the SSL
> requirements were met. Windows Mobile Clients can Sync and Send/Receive
> email. But a problem came up that I don't know how to resolve.
> It seems that anytime a PocketPC forwards an email to an internal
> recipient the resulting email items on both the recipient & sender mailboxes
> are corrupt on the Exchange Server. Outlook 2003 responds with "Can't open
> this item. Unknown error." when the items are openned.
> The same thing happens when a PocketPC sends emails with attachments or
> FWD's emails to external recipients. The difference here is that ony the
> senders item in Sent Items is corrupt. The recipient gets the email OK.
> Another twist is that Outlook Web Access can open the items that Outlook
> 2003 cannot. The email and all attachments are readable. OWA cannot Reply
> or FWD these emails. The window that would allow composing a reply appears
> to hang. If a user has one of these corrupt emails in a folder to be SYNC'd
> then sync fails and an HTTP Status 422 appears in the ActiveSync server
> Application Event Log. Deleting the corrupt item allows ActiveSync to
> complete successfully.
> I have tried to decipher network traces & NexTag dumps of sync events but I
> am not knowledgeable enough to detect any errors in the ActiveSync
> transactions.
> I am currently applying all Windows Updates and patches to my ActiveSync
> server and Exchange server.
> Does anyone have any ideas on where to look next?
>
> Thanks.
>
> John Nordien
>
>
.

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