Re: Multiple mailboxes in outlook

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 09/06/04 

Date: Mon, 6 Sep 2004 12:42:52 -0400

Gary McDonald wrote:
> Hi All,
>
> we have a common exchange account/mailbox that is used for
> support@domain.com. This account is accessed by 5 support team
> members.
>
> The support team also have thier own private accounts/mailboxes,
> these are set as thier primary exchange accounts, with the support
> mailbox configured as an additional maibox.
>
> Problem..
>
> 1.) When a user sends a message from the support mailbox the message
> is stored in 'sent items' in thier private mailbox. How can I
> configur Outlook to save the message in the support sent items?

See UniSent from www.ivasoft.biz
>
> 2.) When a user sends a message from the support mailbox, they have to
> manually select which the additional mailbox using the "from"
> attribute, this is a problem when they are sending upto 100 messages
> per day. Can exchange/outlook automatically detect which mailbox to
> use (maybe rule based.)

You don't mention your Outlook version, but see if SetFrom or anything else
at www.ivasoft.biz looks like it might help. Or I suppse you could change
your profile setup so that the shared mailbox is the primary one and their
individual mailbox is secondary.
>
> TIA for your help.

Relevant Pages

  • Multiple mailboxes in outlook
    ... This account is accessed by 5 support team members. ... The support team also have thier own private accounts/mailboxes, ... When a user sends a message from the support mailbox the message is ...
    (microsoft.public.exchange2000.clients)
  • GNU Mailutils 2.0 released
    ... If that command fails because you don't have the required public key, ... Additional mailbox URL parameters `type', ... ** LDAP support. ... The support for TCP wrappers is added to the daemon programs (imap4d, ...
    (gnu.announce)
  • RE: Autoresponders
    ... Our support mailbox is not a real user, i.e. we have a user account called ... > Thank you for posting in the SBS newsgroup. ... you may want to contact Microsoft CSS directly. ...
    (microsoft.public.windows.server.sbs)
  • RE: Autoresponders
    ... 290846 How to use the Out of Office Assistant in Office Outlook 2003 and in ... Microsoft CSS Online Newsgroup Support ... >support, with mailbox support@, but no-one ever logs into that account. ...
    (microsoft.public.windows.server.sbs)
  • Re: dist group and a cell phone
    ... a member of a dist group that object has to be a user. ... > for our company to handle customer support. ... > and all the mail that hits that mailbox will be seen by everyone. ... > all the mail for that user via ADUC - User Properties - Exchange Gen ...
    (microsoft.public.windows.server.sbs)