Re: users can't access new mailboxes after migration

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From: Kun Xu [MSFT] (kunxu_at_online.microsoft.com)
Date: 03/03/04 

Date: Wed, 03 Mar 2004 10:21:21 GMT

Hello,
 
Thank you for the reply. I'm glad to hear that the issue is resolved.

Have a nice day.

Regards,

Kun Xu
Microsoft Online Partner Support
MCSE2000, MCDBA2000
 
Get Secure! - <www.microsoft.com/security>
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--------------------
| From: "news.rr.com" <someone@somewhere.com>
| Newsgroups: microsoft.public.exchange2000.clients
| References: <OaR0c.1211$Wo2.469@twister.nyc.rr.com>
<NDJ#ykHAEHA.836@cpmsftngxa06.phx.gbl>
| Subject: Re: users can't access new mailboxes after migration
| Lines: 129
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| Message-ID: <haf1c.4794$Wo2.2417@twister.nyc.rr.com>
| Date: Wed, 03 Mar 2004 06:45:33 GMT
| NNTP-Posting-Host: 24.193.85.204
| X-Complaints-To: abuse@rr.com
| X-Trace: twister.nyc.rr.com 1078296333 24.193.85.204 (Wed, 03 Mar
2004 01:45:33 EST)
| NNTP-Posting-Date: Wed, 03 Mar 2004 01:45:33 EST
| Organization: Road Runner - NYC
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t
-online.de!border2.nntp.ash.giganews.com!nntp.giganews.com!feed5.newsr
eader.com!newsreader.com!news3.optonline.net!cyclone.rdc-nyc.rr.com!ne
ws-out.nyc.rr.com!twister.nyc.rr.com.POSTED!53ab2750!not-for-mail
| Xref: cpmsftngxa06.phx.gbl
microsoft.public.exchange2000.clients:18341
| X-Tomcat-NG: microsoft.public.exchange2000.clients
|
| Thanks,
|
| was able to resolve problem by removing old 5.5 server from '03
system
| manager using adsiedit.
|
| rgds/Ian
|
|
| ""Kun Xu [MSFT]"" <kunxu@online.microsoft.com> wrote in message
| news:NDJ%23ykHAEHA.836@cpmsftngxa06.phx.gbl...
| Hello,
|
| Thank you for posting here!
|
| If I understand correctly, after you migrate mailboxes from Exchange
| server 5.5 to Exchange server 2003, these mailboxes cannot be
| accessed from Outlook and OWA. If I have misunderstood, please let
me
| know.
|
| Based on the information, I suggest that we perform the following
| steps troubleshooting:
|
| 1> How did you migrate the mailboxes? Are the Exchange server 2003
| and Exchange server 5.5 in the same Exchange organization?
|
| 2> Are the mailboxes on Exchange server 5.5 associated with accounts
| in Windows NT domain or accounts in Windows 2000/2003 Active
| Directory?
|
| 3> Update the Recipient Update Services to see if it helps:
|
| a) On the Exchange 2003 server, open Exchange System Manager.
|
| b) Expand Recipients -> Recipient Update Services. In the right pane
| is a list of all Recipient Update Services, in this pane right-click
| each Recipient Update Service, one at a time, and then click
Rebuild.
|
| c) Expand Recipients -> Recipient Update Services. In the right pane
| is a list of all Recipient Update Services, in this pane right-click
| each Recipient Update Service, one at a time, and then click Update
| Now.
|
| 4> In Active Directory Users and Computers, open the properties of
| the problematic user account.
|
| 5> On the E-mail Address tab, how many addresses can you see?
|
| 6> On the Exchange Advanced tab, click Mailbox Rights button. Make
| sure that SELF has "Read permission" and "Full mailbox access"
| permissions.
|
| 7> In Outlook client, create a new mailbox to see if it helps.
Please
| refer to the following article:
|
| Q195718 OL2000: (CW) How to Create a New E-mail Profile for Outlook
| http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q195718
| 8> If the issue persists, create a new user account, and create his
| mailbox on the Exchange server 2003.
|
| 9> Update the Recipient Update Services manually again. Can you
logon
| to the mailbox you created just now from Outlook?
|
| If anything is unclear, please feel free to let me know.
|
| Have a nice day.
|
| Regards,
|
| Kun Xu
| Microsoft Online Partner Support
| MCSE2000, MCDBA2000
|
| Get Secure! - <www.microsoft.com/security>
| =====================================================
| When responding to posts, please "Reply to Group" via
| your newsreader so that others may learn and benefit
| from your issue.
| =====================================================
| This posting is provided "AS IS" with no warranties, and confers no
| rights.
| --------------------
| | From: "news.rr.com" <someone@somewhere.com>
| | Newsgroups: microsoft.public.exchange2000.clients
| | Subject: users can't access new mailboxes after migration
| | Lines: 15
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| | Message-ID: <OaR0c.1211$Wo2.469@twister.nyc.rr.com>
| | Date: Tue, 02 Mar 2004 01:11:10 GMT
| | NNTP-Posting-Host: 24.193.85.204
| | X-Complaints-To: abuse@rr.com
| | X-Trace: twister.nyc.rr.com 1078189870 24.193.85.204 (Mon, 01 Mar
| 2004 20:11:10 EST)
| | NNTP-Posting-Date: Mon, 01 Mar 2004 20:11:10 EST
| | Organization: Road Runner - NYC
| | Path:
|
cpmsftngxa06.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTNGXA05.phx.gbl!TK2MSF
|
TNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-online.de!news-lei1.dfn.de
|
!news-fra1.dfn.de!news2.telebyte.nl!feed5.newsreader.com!newsreader.co
|
m!news3.optonline.net!cyclone.rdc-nyc.rr.com!news-out.nyc.rr.com!twist
| er.nyc.rr.com.POSTED!53ab2750!not-for-mail
| | Xref: cpmsftngxa06.phx.gbl
| microsoft.public.exchange2000.clients:18325
| | X-Tomcat-NG: microsoft.public.exchange2000.clients
| |
| | just migrated 75 users fine from exchage 5.5 to 2003, and all
| exisitng users
| | can
| | access their mailboxes, but new users (all clients old and new
are
| outlook
| | 2000) can not resolve their names to the new
| | mailboxes (OWA doesn't work either), although they appear in the
| Global
| | Address List. Nor do they get SMTP addresses generated for them.
| Server is
| | Global Catalog. Anyone seen this before?
| |
| | Thnx
| |
| | --
| |
| | Ian
| |
| |
| |
|
|
|

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