OWA Issues

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Edubbs (anonymous_at_discussions.microsoft.com)
Date: 02/18/04 

Date: Wed, 18 Feb 2004 13:19:50 -0800

Resolved it.

I forgot to mention that we also have Messageware's Plus
Pack installed. I uninstalled and reinstalled Plus Pack
on the server and then on the client and that worked.

In case anyone comes across a similar problem.

E
>-----Original Message-----
>We are running a Windows 2000 Advanced Server with
>Exchange 2000 installed. We are running OWA over SSL.
>
>On Monday, I installed the following patches on the
>server:
>Security Update for Windows 2000 (KB828028)
>Security Update for Microsoft Data Access Components
>(KB832483)
>Cumulative Security Update for Internet Explorer 6
>Service Pack 1 (KB832894)
>Exchange 2000 Post-Service Pack 3 (SP3) Rollup Patch
>6487.1 (KB824282)
>
>Everything is working fine for all of our users except
>one. I have one homebased user who has Windows 98 SE
and
>accesses her email via OWA. She has IE 6 installed with
>the latest patches/service packs. Since I installed
>those updates on Monday, she has been unable to send
>emails from OWA.
>
>It doesn't matter if she composes a new message or
>attempts to reply or forward a message. The message
>composition window comes up, she enters the info, as
soon
>as she clicks Send, the message composition window does
>not disappear. Instead, the main OWA window loads in it
>as well. In the left frame, she sees the Folder List
(or
>Shortcuts) and in the right frame, she sees "Page cannot
>be displayed." If you click on a different folder in
the
>folder list, the contents display on the right.
>
>I've logged in to OWA on her computer with my account as
>well and the same thing happens. I've also reinsalled
IE
>6 and patched it. Nothing helps.
>
>Any ideas on why this is happening?
>
>E
>.
>

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