Re: Misdirected mail... maybe a server-side rule?
- From: "Lanwench [MVP - Exchange]" <lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 26 Sep 2007 21:31:06 -0400
David H. <davidh@xxxxxxxxxxxxxxxxx> wrote:
We run Exchange 2000 on Windows 2003 Server,
Is that a typo? You can't run E2k on W2003....it isn't supported. E2k runs
on W2k only.
http://support.microsoft.com/kb/321648
with clients using
Outlook 2000 on Windows XP. Somehow one of our users' mail is being
directed into another user's folder, and we cannot figure out why.
It affects both incoming internal and external mail. We have
searched through Active Directory and Exchange System Manager, and
everything looks perfectly normal: the user accounts are normal,
(e.g. nothing set in Exchange General Delivery Options), the
mailboxes appear healthy; even the message history for a misdirected
message looks perfectly ordinary (except that it shows the wrong
mailbox name on the last line). We also checked the user's Outlook
profiles, verified they were accessing the correct mailbox, deleted
all rules from their Outlook Rules Wizard, and so on.
I'm stumped, but I thought maybe there is some hidden server-side rule
running on the Exchange server that might be forwarding the mail. Is
there any way within Exchange to view and if necessary delete one of
the server side rules? Or is there any other possible explaination
we might be overlooking for this redirection?
.
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