Re: Syncronizing Issues - Getting Offline Address Book Error 0X8004010F

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Sorry I haven't written on this in so long.

I am running Trend Micro Client/Server/Messaging Suite - version 2.

I have gone in to the admin panel and set up exclusions for various
exchange and scan mail for exchange directories (According to a KB doc
I found on the Trend site), as well as the OAB file extension.

Will I need to restart exchange for this to take effect?

Lanwench [MVP - Exchange] wrote:
In news:1162592450.703479.134910@xxxxxxxxxxxxxxxxxxxxxxxxxxxx,
jflint <jflint@xxxxxxxxx> typed:
I have still been unable to fix this problem. I can't find anywhere in
the Trend Officescan to set exclusions. Is this done through the Admin
website?

Yes, but you really need to contact Trend if you can't find this out for
yourself (or on their support site).

On Oct 25, 7:14 pm, "Lanwench [MVP - Exchange]"
<lanwe...@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Innews:1161749760.121835.104740@xxxxxxxxxxxxxxxxxxxxxxxxxxx,
jflint <jfl...@xxxxxxxxx> typed:

We are running the Trend Micro Client/Server/Messaging Suite.Make
sure you've got the correct exclusions set in Officescan on the
Exchange box.....I suspect this is the problem. It may be scanning
folders it's not supposed to - and the offline address book updates
use .oab attachments.http://support.microsoft.com/kb/328841is a good
start.



Thanks for the links. I will try those.

On Oct 23, 7:00 pm, "Lanwench [MVP - Exchange]"
<lanwe...@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Innews:1161621951.888196.99790@xxxxxxxxxxxxxxxxxxxxxxxxxxx,jflint>
typed:

I am running Exhange 2003 and Outlook 2003. Recently, I switched
two users over to use Cached Mode so that they could run the Junk
Mail filters, among other things. Since then, both users have
gotten sync issue notifications everytime they send/receive. Here
is the sync log:

11:31:59 Synchronizer Version 11.0.8000
11:31:59 Synchronizing Mailbox 'User'
11:31:59 Synchronizing Hierarchy
11:31:59 Synchronizing local changes in folder 'Inbox'
11:31:59 Uploading to server 'exchange.domain.com'
11:31:59 1 view(s)/form(s) updated in online folder
11:31:59 Downloading from server 'exchange.domain.com'
11:31:59 1 item(s) changed read-state in offline folder
11:31:59 Synchronizing server changes in folder 'Deleted Items'
11:31:59 Downloading from server 'exchange.domain.com'
11:31:59 1 item(s) changed read-state in offline folder
11:31:59 Done
11:31:59 Microsoft Exchange offline address book
11:31:59 0X8004010F

Any ideas? I have rebuilt the Offline Address Book on the
Exhchange server, but that did not seem to help.

Thanks!Did you try googling? This is a pretty common error.

http://support.microsoft.com/kb/905813

A lot of hits
here:http://www.google.com/search?hl=en&lr=&q=0X8004010F+outlook+2003+%22c...

What antivirus software do you run on the server? Is it perhaps
scanning
your Exchange folders (any of 'em)? I've seen issues with AV
applications
quarantining the .oab files used by the offline address book
generation.

.

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