offline address book cant be downloaded;Rebuild offline address book fails



Hi,

I have 3 issues on my stand alone exchange 2003sp1 server (win2k3sp1) which
I think are related to one problem in the configuration.

Outlook 2003 clients can't download the offline address book (OAB)

When trying to download (Send and receive) Microsoft Exchange offline
address book users get this error:
The operation failed. An object can't be found. error code is: 0X8004010F

After research I learnt that the OAB needs to be rebuild, but when I do that
I get this error:

MAPI or an unspecified service provider. ID no: 00000000-0000-00000000

Also every few minutes I get this event in the application log:

Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Date: 5/30/2005
Time: 3:58:23 PM
User: N/A
Computer: BOX
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The attempt to log on to the Microsoft Exchange Server computer has failed.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0512-00000000

Also this event every 25 minutes:

Event Type: Error
Event Source: MSExchangeFBPublish
Event Category: General
Event ID: 8197
Date: 5/30/2005
Time: 3:38:16 PM
User: N/A
Computer: BOX
Description:
Error initializing session for virtual machine BOX. The error number is
0x8004011d. Make sure Microsoft Exchange Store is running.


I can assure you the store is mounted and running, every user can work.

This KB talks about a mixed envionment: 321102.KB.EN-US XADM: An Event ID
9175 Error Message Is Logged When the Offline Address List Is Generated:
http://support.microsoft.com/d­efault.aspx?scid=KB;EN-US;3211­02

Hint: Outlook 2003 has been installed on this server and is removed now,
could this somehow corrupted the MAPI?
I have checked the Directory Access tab no the server properties in Exchange
manager, the are all correct and working.This exchange server is also the
DC.
Netdiag gives no errors
DCdiag gives no errors.

I hope anyone has a solution.


Thanks


Bink





.



Relevant Pages

  • Re: offline address book cant be downloaded;Rebuild offline address book fails
    ... > Hi Bink, ... > have corrupted the MAPI profile. ... >> When trying to download Microsoft Exchange offline ... >> The attempt to log on to the Microsoft Exchange Server computer has ...
    (microsoft.public.exchange2000.admin)
  • Error Downloading OffLine Address Book from Exchange Server 2000 in Outlook 2003
    ... Currently when my users are attemptting to download the 'Offline Address ... Book' from within Outlook 2003 SP1 from our Exchange server which is running ... "An error occured while opening the Microsoft Exchange offline address book ... as the Offline Address Book can be successfully rebuilt. ...
    (microsoft.public.outlook)
  • Error Downloading OffLine Address Book from Exchange Server 2000 in Outlook 2003
    ... Currently when my users are attemptting to download the 'Offline Address ... Book' from within Outlook 2003 SP1 from our Exchange server which is running ... "An error occured while opening the Microsoft Exchange offline address book ... as the Offline Address Book can be successfully rebuilt. ...
    (microsoft.public.exchange.admin)
  • NEED HELP!!! Event ID 9175, Event ID 9518, Event ID 8197 keep coming out
    ... The Microsoft Exchange Server computer is not available. ... The MAPI provider failed. ... STORAGE GROUP on the Microsoft Exchange Information Store. ...
    (microsoft.public.exchange2000.information.store)
  • Re: Event ID 12800
    ... 325044 How to troubleshoot virtual memory fragmentation in Exchange Server ... Run Microsoft Exchange Server Best Practices Analyzer Today ... > Two outlook clients meet a synchronisation problem as you ... > 10:45:30 Synchronizing Mailbox 'Schalbroeck, ...
    (microsoft.public.exchange2000.information.store)