RE: Server Response 550 5.7.1 Message Rejected even though we auth

From: JTT (JTT_IMIT_at_nospam.postalias)
Date: 03/17/05 

Date: Wed, 16 Mar 2005 21:33:02 -0800

Pat-

I opened up relaying as you requested and was able to successfully send to
another domain from outside our network. I changed the settings back and the
same error returns.

I've downloaded and installed the Post SP3 Rollout Patch as you requested.
You should have an email from me that has an account you can use for testing
and the MPSreport dump after following the instructions in your post.

Thanks

JTT

""Pat Cai[MSFT]"" wrote:

> Hi,
>
> Please understand that "open relay" is not the final solution of the issue
> but just for troubleshooting purpose. This test result will indicate that
> whether the problem is caused by SMTP virtual server or not. After the
> test, please revert to the previous settings. I am sorry that I have not
> described this steps so clearly.
>
> I have checked the Post-SP3 download link, this is the latest update:
> http://www.microsoft.com/downloads/details.aspx?amp;amp;displaylang=en&famil
> yid=363a57a4-8bed-4bbb-bbe4-abc11ab04611&displaylang=en
>
> Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3
> Update Rollup
> http://support.microsoft.com/?id=870540
>
> It is always recommended to keep Exchange running with the latest update.
> Meanwhile, the unified Exchange version is helpful to me to test and
> research for your issue.
>
> I still suggest you provide me a test account, as well as the server name
> and IP of your SMTP domain so I could help to make more research for you on
> my site. You can send to me directly at v-patcai@microsoft.com. Just want
> to let you know, for the purpose of troubleshooting and testing we
> sometimes need to request logon credentials, and after help solve that
> problem we will permanently removed it from our computers.
>
> Meanwhile, you may also collect MPSreport for further research the problem,
> and I am glad to help analyze the outcomes. To do so:
>
> 1). Open Exchange System Manager.
> 2). Expand to the following container:
> Administrative Groups-> [Your_AG]-> Server-> [Your_Server_Name]
> 3). Right click the Your_Server, and then click Properties.
> 4). Click Diagnostic Logging tab.
> 5). Increase diagnostic logging to Maximum on the all the
> MSExchangeTransport categories.
> 6). Reproduce the problem and please go to the following link to download
> and collect the MPS report for the Exchange Server.
> "http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
> 915706/MPSRPT_Exchange.EXE"
> 7). The MPSreport will dump the server info at that time so we could get
> some useful information from its outcomes.
>
> Here is a helpful KB article for the troubleshooting on this issue:
>
> XCON: General Troubleshooting for Exchange 2000 Transport Issues
> http://support.microsoft.com/?id=257265
>
> Hope the information helps
>
> Regards,
>
> Pat Cai
> Microsoft Online Partner Support
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
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