RE: messages not marked as read

From: Lee Li [MSFT] (v-leeli_at_online.microsoft.com)
Date: 03/02/05 

Date: Wed, 02 Mar 2005 11:16:54 GMT

Hi Luciano,

Thanks for your update.

First of all, please ensure the Antivirus/Backup Utility doesn't scan the
following folders.

1. Exchange databases (default location: Exchsrvr\Mdbdata)
2. Exchange MTA files (default location: Exchsrvr\Mtadata)
3. Exchange temporary files: Tmp.edb
4. Additional log files (default location: Exchsrvr\server_name .log)
5. Virtual server folder (default location: Exchsrvr\Mailroot)
6. Site Replication Service (SRS) files (default location:
Exchsrvr\Srsdata)
7. Internet Information Service (IIS) system files
(<drive>:\Winnt\System32\Inetsrv)
8. Working folder for message conversion .tmp files. (default location:
Exchsrvr\Mdbdata)

If the issue persists, please collect a MPS report on this server. To
download MPS report utility, please go to:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_Exchange.EXE

NOTE: This link can be wrapped. Please make sure that you have included the
entire contents between the quotation marks when you download this tool.

Please send me the CAB file to me: mailto: v-leeli@microsoft.com.
 
I will do further research in the MPS Report and update you as soon as
possible. I look forward to your reply. Thanks and have a nice day!

Thanks & Regards,

Lee Li

Microsoft Online Partner Support

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