Re: Exchange 2000 backup problems, again...

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From: Joe H (ithelp_at_cctv.com)
Date: 01/12/05 

Date: Wed, 12 Jan 2005 17:14:12 -0000

I have just realised that the following:

> Access denied to database .
> ^ ^ ^ ^ ^
> WARNING: "Mailbox Store (EMAILSERVER)" is a corrupt file.
> This file cannot verify.
> ^ ^ ^ ^ ^
> Log files

...is probably quite significant. (DOH!) How can I de-corrupt the mailbox
store? Which file is corrupt? Are there any utilities I can use to check the
integrity of these files?

"Joe H" <ithelp@cctv.com> wrote in message
news:ucFWQUM%23EHA.3892@TK2MSFTNGP10.phx.gbl...
> Yes, Veritas does generate a log. No useful info that I can see other than
> it says 'access denied to database' See below....
>
> I will try and use the Windows Backup utility and see what happens....
>
>
> VERITAS JOB LOG:
>
>
> ======================================================================
> Job server: EMAILSERVER
> Job name: BACKUP
> Job started: Wednesday, January 12, 2005 at 3:43:01 PM
> Job type: Backup
> Job Log: BEX31.txt
> ======================================================================
>
> Drive and media information from media mount:
> Robotic Library Name:
> Drive Name: DELL 1
> Slot: 0
> Media GUID: {023911EE-7693-47D1-B9BD-8052B38A0D95}
> Media Label: 4MM000016
> Overwrite Protection Time Left: None
> Append Time Left: Infinite
> Targeted Media Set Name: Media Set 1
>
> ======================================================================
> Job Operation - Backup
> Media operation - overwrite.
> Hardware compression enabled.
> ======================================================================
>
> Media Name: "Media created 1/12/2005 03:43:02 PM"
> Backup of "\\EMAILSERVER\Microsoft Information Store\First Storage Group "
> Backup set #1 on storage media #1
> Backup set description: "BACKUP"
> Backup Type: FULL - Database & Logs (flush committed logs)
> Backup started on 1/12/2005 at 3:43:56 PM.
> Access denied to database .
> ^ ^ ^ ^ ^
> WARNING: "Mailbox Store (EMAILSERVER)" is a corrupt file.
> This file cannot verify.
> ^ ^ ^ ^ ^
> Log files
>
> Backup completed on 1/12/2005 at 4:14:19 PM.
> Backed up 2 Exchange Server store(s)
> Backed up Exchange Server logs
> 1 corrupt file was backed up
> Processed 6,970,712,510 bytes in 30 minutes and 23 seconds.
> Throughput rate: 218.8 MB/min
> ----------------------------------------------------------------------
>
> Media Name: "Media created 1/12/2005 03:43:02 PM"
> Backup of "C: Dell Server"
> Backup set #2 on storage media #1
> Backup set description: "BACKUP"
> Backup Type: FULL - Back Up Files - Reset Archive Bit
> Backup started on 1/12/2005 at 4:14:21 PM.
> File "20050112.log" in use - Backed up.
> The item \Program Files\Exchsrvr\MDBDATA\E00.log in use - skipped.
> The item \Program Files\Exchsrvr\MDBDATA\E00tmp.log in use - skipped.
> The item \Program Files\Exchsrvr\MDBDATA\tmp.edb in use - skipped.
> File "AP0.LOG" in use - Backed up.
> File "BF0.LOG" in use - Backed up.
> File "DB000003.DAT" in use - Backed up.
> File "DB000005.DAT" in use - Backed up.
> File "DB000008.DAT" in use - Backed up.
> File "DB000009.DAT" in use - Backed up.
> File "DB00000A.DAT" in use - Backed up.
> File "DB00000B.DAT" in use - Backed up.
> File "DB00000C.DAT" in use - Backed up.
> File "DB00000D.DAT" in use - Backed up.
> File "DB00000E.DAT" in use - Backed up.
> File "DB00000F.DAT" in use - Backed up.
> File "DB000010.DAT" in use - Backed up.
> File "DB000011.DAT" in use - Backed up.
> File "DB000012.DAT" in use - Backed up.
> File "DB000013.DAT" in use - Backed up.
> File "DB000014.DAT" in use - Backed up.
> File "DB000015.DAT" in use - Backed up.
> File "DB000016.DAT" in use - Backed up.
> File "DB000017.DAT" in use - Backed up.
> File "DB000018.DAT" in use - Backed up.
> File "DB000019.DAT" in use - Backed up.
> File "DB00001A.DAT" in use - Backed up.
> File "DB00001B.DAT" in use - Backed up.
> File "DB00001C.DAT" in use - Backed up.
> File "DB00001D.DAT" in use - Backed up.
> File "DB00001E.DAT" in use - Backed up.
> File "DB00001F.DAT" in use - Backed up.
> File "DB000021.DAT" in use - Backed up.
> File "DB000022.DAT" in use - Backed up.
> File "DB000027.DAT" in use - Backed up.
> File "DBREFS" in use - Backed up.
> File "EV0.LOG" in use - Backed up.
>
> Backup completed on 1/12/2005 at 4:18:41 PM.
> Backed up 13908 files in 256 directories.
> 34 files were in use
> 3 items were skipped.
> Processed 839,560,173 bytes in 4 minutes and 20 seconds.
> Throughput rate: 184.8 MB/min
> ----------------------------------------------------------------------
>
> Media Name: "Media created 1/12/2005 03:43:02 PM"
> Backup of "D: data"
> Backup set #3 on storage media #1
> Backup set description: "BACKUP"
> Backup Type: FULL - Back Up Files - Reset Archive Bit
> Backup started on 1/12/2005 at 4:18:42 PM.
> The item \mdbdata\priv1.edb in use - skipped.
> The item \mdbdata\priv1.stm in use - skipped.
> The item \mdbdata\pub1.edb in use - skipped.
> The item \mdbdata\pub1.stm in use - skipped.
>
> Backup completed on 1/12/2005 at 4:33:34 PM.
> Backed up 620 files in 5 directories.
> 4 items were skipped.
> Processed 3,230,808,272 bytes in 14 minutes and 52 seconds.
> Throughput rate: 207.3 MB/min
> ----------------------------------------------------------------------
>
> Media Name: "Media created 1/12/2005 03:43:02 PM"
> Backup of "\\EMAILSERVER\System?State "
> Backup set #4 on storage media #1
> Backup set description: "BACKUP"
> Backup Type: FULL - Back Up Files - Reset Archive Bit
> Backup started on 1/12/2005 at 4:33:36 PM.
>
> Backup completed on 1/12/2005 at 4:35:03 PM.
> Backed up 2501 files in 918 directories.
> Processed 393,449,178 bytes in 1 minute and 27 seconds.
> Throughput rate: 258.8 MB/min
> ----------------------------------------------------------------------
>
> ======================================================================
> Job ended: Wednesday, January 12, 2005 at 4:35:03 PM
> Job completion status: Failed
> ======================================================================
>
>
>
>
>
>
>
> "Eric Tam [MSFT]" <ericta@online.microsoft.com> wrote in message
> news:%23OZ5o419EHA.4028@TK2MSFTNGP15.phx.gbl...
>> Hi Joe,
>>
>> Is there a backup log file that Veritas generates that they may be able
>> to look through as well?
>>
>> How long into the backup does the job go before it fails? What if we try
>> to use NTBackup, does it fail with the same result?
>>
>> --
>> Eric Tam, MCSE
>> Microsoft Exchange Support
>>
>> Please do not send email directly to this alias. This alias is for
>> newsgroup purposes only.
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "Joe H" <ithelp@cctv.com> wrote in message
>> news:%2395Rytv9EHA.3368@TK2MSFTNGP10.phx.gbl...
>>> Oh Dear,
>>>
>>> STILL getting 'Access denied to database, backup failed' message.
>>>
>>>
>>>
>>>
>>> "Joe H" <ithelp@cctv.com> wrote in message
>>> news:Oj5hL1M9EHA.2192@TK2MSFTNGP14.phx.gbl...
>>>> Ahh,
>>>>
>>>> Good thinking. Definately a possibility. I have added a few more
>>>> exclusions to the virus scanner and will give it a try.
>>>> Watch this space!
>>>>
>>>> Many thanks,
>>>>
>>>> J
>>>>
>>>>
>>>> "Eric Tam [MSFT]" <ericta@online.microsoft.com> wrote in message
>>>> news:%238QozmM9EHA.2032@tk2msftngp13.phx.gbl...
>>>>> Hi Joe,
>>>>>
>>>>> Do you have any file-level AV running and scanning the Exchange
>>>>> directories? It may be possible that this (or another application) may
>>>>> be scanning these files and locking them so the backup can't get
>>>>> access to them.
>>>>>
>>>>> Hope this helps!
>>>>> --
>>>>> Eric Tam, MCSE
>>>>> Microsoft Exchange Support
>>>>>
>>>>> Please do not send email directly to this alias. This alias is for
>>>>> newsgroup purposes only.
>>>>>
>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>>
>>>>> "Joe H" <ithelp@cctv.com> wrote in message
>>>>> news:%2347iUAM9EHA.2900@TK2MSFTNGP09.phx.gbl...
>>>>>> Hi,
>>>>>>
>>>>>> I am backing up Exchange 2000 using Veritas 8.6 and I kee getting the
>>>>>> following error in the job log:
>>>>>>
>>>>>> Media Name: "Media created 1/7/2005 11:10:30 AM"
>>>>>> Backup of "\\EMAILSERVER\Microsoft Information Store\First Storage
>>>>>> Group "
>>>>>> Backup set #1 on storage media #1
>>>>>> Backup set description: "BACKUP"
>>>>>> Backup Type: FULL - Database & Logs (flush committed logs)
>>>>>> Backup started on 1/7/2005 at 11:11:25 AM.
>>>>>> Access denied to database .
>>>>>> ^ ^ ^ ^ ^Occasionally it does manage to backup properly, so this is
>>>>>> an intermitant fault. However, I have tried to find answers as to why
>>>>>> it keeps failing everywhere with no luck at all. The backup software
>>>>>> is using the administrators account, so should have full access to
>>>>>> everything. Can anyone help?
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

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