SP3 Error

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From: RNewton (rnewt6926_at_hotmail.com)
Date: 05/20/04 

Date: Wed, 19 May 2004 22:29:53 -0500

I recently rolled out SP3 for Exchange 2000 onto a Server running 2K Server
SP4. During the install of the service pack there was an error (log excerpt
below)

[18:31:01] ***** RETRYING THE FAILED OPERATION *****
[18:31:01] Beginning Update of Miscellaneous Atom sub-component
[18:31:01] Entering CAtomMisc::ScServicePackUpdate
[18:31:01] Entering CBaseAtom(Miscellaneous Atom)::ScServicePackUpdate
[18:31:01] Leaving CBaseAtom(Miscellaneous Atom)::ScServicePackUpdate
[18:31:01] Entering CBaseAtom(Miscellaneous Atom)::ScAddRegistryKeys
[18:31:01] Configuring registry entries for Miscellaneous Atom
[18:31:01] Entering CRegistryManager::ScProcessFile
[18:31:01] ++++ Starting interpreter on file
e:\exchangesp3\server\setup\i386\exchange\Misc.ins ++++
[18:31:01] Interpreting line <CreateProcess:E:\Program
Files\Exchsrvr\bin;regsvr32 /s cdowf.dll;60000>
[18:31:01] Process created ... waiting (60000)
[18:31:01] Process has exited with 00000000
[18:31:01] Interpreting line <CreateProcess:E:\Program
Files\Exchsrvr\bin;regsvr32 /s cdowfevt.dll;60000>
[18:31:01] Process created ... waiting (60000)
[18:31:01] Process has exited with 0x000005
[18:31:01] The command

 regsvr32 /s cdowfevt.dll

failed, returning error code 5 (Access is denied.). ScCreateProcess
(y:\admin\src\libs\exsetup\hiddenw1.cxx:1803)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:01] CInsParser::ScProcessLine
(y:\admin\src\libs\exsetup\hiddenw1.cxx:1226)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:01] Processing file
'e:\exchangesp3\server\setup\i386\exchange\Misc.ins', at or near line 4
(CreateProcess:E:\Program Files\Exchsrvr\bin;regsvr32 /s cdowfevt.dll;60000)
CInsParser::ScProcessLine (y:\admin\src\libs\exsetup\hiddenw1.cxx:486)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:01] Registry file name:
'e:\exchangesp3\server\setup\i386\exchange\Misc.ins'
CRegistryManager::ScProcessFile
(y:\admin\src\udog\setupbase\tools\regmgr.cxx:95)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:01] Filename = '%sourcedir%\Misc' CBaseAtom::ScAddRegistryKeys
(y:\admin\src\udog\setupbase\basecomp\baseatom.cxx:1244)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:01] CAtomMisc::ScServicePackUpdate
(y:\admin\src\udog\exsetdata\components\server\a_misc.cxx:161)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:01] Leaving CAtomMisc::ScServicePackUpdate
[18:31:01] mode = 'Update' (61957) CBaseAtom::ScSetup
(y:\admin\src\udog\setupbase\basecomp\baseatom.cxx:788)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:04] Setup encountered an error during Microsoft Exchange Messaging
and Collaboration Services of Update component task. CBaseComponent::ScSetup
(y:\admin\src\udog\setupbase\basecomp\basecomp.cxx:1078)
           Error code 0XC103798A (31114): An internal component has failed.
[18:31:04] === IGNORING PREVIOUS ERRORS === CBaseComponent::ScSetup
(y:\admin\src\udog\setupbase\basecomp\basecomp.cxx:1083)

After dismissing the error pop-up the service pack continued to install and
from what I can tell the service pack seems to have taken. Does anyone have
any idea whether or not this might be a problem?

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