Re: c1038af7: "Recover Mailbox" operation fails in Exchange 2000

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From: Neil Hobson [MVP] (neil.hobson_at_nospam.silversands.co.uk)
Date: 04/05/04 

Date: Mon, 5 Apr 2004 23:47:13 +0100

Do not elect to create a new mailbox when you create the new account. A W2k
account can only be tied to a single mailbox. 

-- 
Neil Hobson
Exchange MVP
For Exchange news, links and tips, check:
http://www.msexchange.co.uk
"Jack Ryan" <jrtc_intouch@yahoo.com> wrote in message
news:a5714ec5.0404051051.67f53680@posting.google.com...
> Here is the background:
> User John Doe has an account in AD, and a mailbox in E2k, deletes his
> domain account, but not the mailbox, and then creates another account
> in AD with the same name (which also creates a new mbox). When I
> launch the Exchange admin snapin, I do see a Red "X" on his old
> mailbox, but when I right click on it and try to recover it, I get the
> following error:
> /O=SERP,/OU=SPAIN/CN=RECIPIENTS/CN=JDOE
> The specified value is used by "JDoe".
> Facility: Exchange Ssytem Manager
> ID no: c1038af7
> Exchange System Manager
>
> I did follow the advise in KB303311, but that didn't help.
>
> I need to recover this user's OLD MAILBOX, but reconnect it to another
> user - HOW DO I DO THIS?
>
> Any help appreciated.
> TIA,
> JR

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