Unable to open exchange 2000 mail box using Outlook 2003

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From: Ken Tech (vtechakamphousha_at_4bizinet.com)
Date: 04/02/04 

Date: Fri, 2 Apr 2004 16:35:53 +0700

Urgent!!!

My company has Exchange Server 2000 + latest sp on Win2k Server. Client
machines contain Outlook 2000, Outlook XP, and Outlook 2003. All outlook
versions work fine (can connect to exchange server and browse mailbox for
each user.

Then I try to upgrade Exchnage server 2000 to 2003, the pre-install step has
been done but the program cannot be installed due to inproperly of ADC
version. The upgrade was cancel.

After that outlook 2003 user cannot open their exchange mailbox and public
folder(with error "The set of this folder could not be open"). Other outlook
version just work fine for all user account (I try using same user account
that not work in outlook 2003 but work in outlook 2000 and 2002).

- I try run scanpost.exe to repair .ost file but didn't solve the problem.
- When I try remove exchange account using Mail in Control panel and re-add
exchange account, the account can be added. When I set value of "Delivery
new e mail to the following location" to exchange user mailbox. there is an
error "The specified default store could not be opened. Please make sure you
can access your default store and try again.".

anyone knew or experienced this kind of problem before?
please help me

thanks,
Ken

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