RE: User can't receive external email

From: Jorge Fei [MSFT] (v-jfei_at_online.microsoft.com)
Date: 03/04/04 

Date: Thu, 04 Mar 2004 12:41:13 GMT

Hi Jim,

Thanks for posting here. Thank John for your update.

In order to narrow down the problem, please help to gather the following
information:

1. What's the NDR information and the NDR id (eg. #x.x.x) that the remote
sender received?

2. Telnet the Exchange server from the external network. Please refer the
following KB article to perform the test.
153119 XFOR: Telnet to Port 25 of IMC to Test IMC Communication
http://support.microsoft.com/?id=153119

I appreciate you taking time to gather the information.
I'm looking forward to your reply!

Have a nice day!

Sincerely,

Jorge Fei

MCSE MCP
Microsoft Partner Online Support

Get Secure! - www.microsoft.com/security
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