RE: Exchange 2007 SP1 Declined conflicts email wrong date format O

Robbin

I posted in the outlook general and the post is below. They are saying it is
an exchange problem not outlook.


Post from Outlook group
Daniel

Emily

Those rollups are for the RTM version of Exchange not SP1

Daniel

""Emily Lin"" wrote:

Hi Daniel,

As the issue occurs on all the Outlook clients, and the declined/accepted meeting email message was generated/sent by the exchange server,
the issue should be on the Exchange 2007 server. There is not such a setting in Outlook or on the client system can affect part of the text in
the message context.

Outlook connects to the exchange server based on MAPI-connection which is different with the OWA connection. Maybe this is why OWA works
and the date format in Outlook is incorrect.

I understand that you have installed the update rollup 1 for Exchange server 2007 SP1. Has the Update Rollup 6 for Exchange Server 2007
installed?

If not, go to the following webpage to download and install it.
http://www.microsoft.com/downloads/details.aspx?FamilyId=0B2993A3-D290-453E-85FE-108867865731
&displaylang=en&displaylang=en'

After installing the update, it should change the default MM/DD/YYYY to long date format <day>, <month> <date>, <year>, however the date
format within exchange is still en-us, rather than the local regional setting (ie. en-au). This known issue may be fixed in the next release of
Exchange server.

For more information about Update Rollup for Exchange Server 2007, refer to the following KB article.

942846 Description of Update Rollup 6 for Exchange Server 2007
http://support.microsoft.com/default.aspx?scid=kb;EN-US;942846

941421 Description of Update Rollup 5 for Exchange Server 2007
http://support.microsoft.com/default.aspx?scid=kb;EN-US;941421

The body of a read receipt message displays the read date in an incorrect format for a mailbox that is hosted in Exchange 2007
http://support.microsoft.com/?kbid=936716

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
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Thread-Topic: Outlook Declined meeting conflict date format
thread-index: AcjFGRCPiblUfvxXR7We4jls6XGQYA==
X-WBNR-Posting-Host: 207.46.19.197
From: =?Utf-8?B?ZHhz?= <sprouley@xxxxxxxxxxxxxxxx>
References: <891AC8D3-EE1C-4860-BE42-5549AEF0410F@xxxxxxxxxxxxx> <K07HV3HxIHA.1784@xxxxxxxxxxxxxxxxxxxxxx> <8D49C3BF-
E1D7-41E8-8EC2-933C845218AB@xxxxxxxxxxxxx> <O4XDSRIxIHA.1784@xxxxxxxxxxxxxxxxxxxxxx> <yLYiUgRxIHA.2252
@TK2MSFTNGHUB02.phx.gbl>
Subject: RE: Outlook Declined meeting conflict date format
Date: Mon, 2 Jun 2008 18:28:02 -0700
Lines: 218
Message-ID: <822F4423-990C-4CC9-96A3-FE1566390B52@xxxxxxxxxxxxx>
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Newsgroups: microsoft.public.outlook.general
Path: TK2MSFTNGHUB02.phx.gbl
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NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.outlook.general

Hi Emily

We have SP1 & rollup pack 1 for SP1 installed.

Why does it work fine from OWA?

Daniel

""Emily Lin"" wrote:

Hi Daniel,

Thanks for the detail information and the screen shots.

Based on my research, this is a known issue in Exchange 2007 server. It behaves not as it once did in Exchange 2003. A function in
Exchange
2007, gets the preferred culture which is En-Us instead of En-Au. It then uses this culture to translate the read receipt message and format
the
date.

This known issue was supposed to have been fixed in Exchange 2007 SP1 update. Have your Exchange 2007 server updated to the latest
version? Please install the Exchange 2007 SP1 update and then test the issue.

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
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--------------------
X-Tomcat-ID: 44997191
References: <891AC8D3-EE1C-4860-BE42-5549AEF0410F@xxxxxxxxxxxxx> <K07HV3HxIHA.1784@xxxxxxxxxxxxxxxxxxxxxx> <8D49C3BF-
E1D7-
41E8-8EC2-933C845218AB@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-emilin@xxxxxxxxxxxxxxxxxxxx ("Emily Lin")
Organization: [Microsoft]
Date: Mon, 02 Jun 2008 07:43:16 GMT
Subject: RE: Outlook Declined meeting conflict date format
X-Tomcat-NG: microsoft.public.outlook.general
Message-ID: <O4XDSRIxIHA.1784@xxxxxxxxxxxxxxxxxxxxxx>
Newsgroups: microsoft.public.outlook.general
Lines: 148
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:129114
NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20

Hi,

When you view the emails in the Inbox folder in Outlook 2007, what is the format of the 'Received" date,
dd/mm/yyyy or mm/dd/yyyy?

Do you mean that one user receives the declined meeting message incorrectly, or the issue occurs with the
resouce mailbox which will always send out incorrect date format declined meeting messages?

Take a screen shot of the regional settings box and the outlook window which shows the declined meeting
message. Send the screen shots to me at v-emilin@xxxxxxxxxxxxx for further research.

How to take a screen shot, please follow the steps below:
------------------------------------------------------------------
a. When screen shows up, press the Print Screen key (right of F12 key) Note: nothing will happen.
b. Open MS Paint program (click Start menu > All Programs > Accessories > Paint).
c. Click Edit (menu) -> Paste or press Ctrl + V.
d. Click File (menu) -> Save. Save it as a *.jpg file and send it to me as an attachment.

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

======================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and
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======================================================
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--------------------
Thread-Topic: Outlook Declined meeting conflict date format
thread-index: AcjEfo7L7GOGLww1QNO+H4OOQublLA==
X-WBNR-Posting-Host: 207.46.19.168
From: =?Utf-8?B?ZHhz?= <sprouley@xxxxxxxxxxxxxxxx>
References: <891AC8D3-EE1C-4860-BE42-5549AEF0410F@xxxxxxxxxxxxx> <K07HV3HxIHA.1784
@TK2MSFTNGHUB02.phx.gbl>
Subject: RE: Outlook Declined meeting conflict date format
Date: Mon, 2 Jun 2008 00:02:02 -0700
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NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.outlook.general

Hi Emily

I have already checked all that and it is set to the correct format

Thanks



""Emily Lin"" wrote:

Hi,

If the situation only occurs on the specific user's computer, it should be related to the regional settings.
Follow the steps below to check it.
=====================
1. Go to Start > Control Panel > Regional and Language Options.
2. In the Regional Options tab, in the field of 'Short date', is it shown dd/mm/yyyy or mm/dd/yyyy?
3. Click the Customize button.
4. In the Date tab, in the field of 'short date format', type in d/m/yyyy. Click OK, OK.
5. Restart Outlook. Create a meeting request to the resource mailbox which will email back the
conflict. And check the issue again. What is
the result?

If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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When responding to posts, please "Reply to Group" via your newsreader so that others may learn and
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--------------------
Thread-Topic: Outlook Declined meeting conflict date format
thread-index: AcjEYyxpis9BKWbpTzi41IH7VmnZLQ==
X-WBNR-Posting-Host: 207.46.193.207
From: =?Utf-8?B?ZHhz?= <sprouley@xxxxxxxxxxxxxxxx>
Subject: Outlook Declined meeting conflict date format
Date: Sun, 1 Jun 2008 20:46:00 -0700
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NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.outlook.general

We are running exchnage 2007 sp1 and when a resource mailbox declines and
emails the conflict the date format is incorrect.

All regional settings are set to english australia and works fine for all
stuff except this

The correct date is displayed if you use OWA to make the calendar appointment

The incorrect date occurs on Outlook 2003 SP2 and Outlook 2007 Sp1

Does anyone have any ideas i have copied an example of the incorrect date
format below. It should be in the form dd/mm/yyyy not mm/dd/yyyy



Your request was declined because there are conflicts.

The conflicts are:

Organizer and Time of Conflicting Meeting
- 6/2/2008 3:00:00 PM to 6/2/2008 4:00:00 PM

All times listed are in the following time zone: (GMT+10:00) Time Zone





















""Robbin Meng [MSFT]"" wrote:

Hello,

Based on our tests, since this issue only occurs to Outlook application, it
's due to the date format settings in Outlook and does NOT related to
Exchange server side. Therefore, please follow up this issue in our Outlook
news group. Thanks for your time and understanding.

Please also feel free to contact us again in the future if you encounter
any problems with Exchange server.

Have a nice day!


Best regards,
Robbin Meng(MSFT)

Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security

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