Re: OWA doesn't appear to work

Hi Lee
There are items in there which are causing the logon box, but it seems very
random.
I have reset the permissions again and it may happen once or twice in a
session. This included a resync of the built-in account passwords.

I guess my only issues now are installing a self-signed SSL certificate for
our local user base and the fact that a logon box instead of a the logon page
appears.

Thanks for all you help to date, it really is appreciated.

"Lee Derbyshire [MVP]" wrote:

You will need to check your IIS log file, and see which requests do not
return a 200 or a 302 status once the user has logged in. Anything
returning a 401 will normally cause a logon box to appear.

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1AB5EBF3-271A-4460-A7FF-D16FA294FE6B@xxxxxxxxxxxxxxxx
Hi Lee

Yes, I have; checked that first.

Julian

"Lee Derbyshire [MVP]" wrote:


The first thing I would check is that you still have Anonymous Access
enabled (in IIS Manager) on your exchweb virtual directory.

Lee.

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:83E54063-981C-41CE-A1A6-397B64F38C5A@xxxxxxxxxxxxxxxx
Hi Lee

I've eventually managed to get it working - well, of sorts!
When I go to the web address externally:
http://owa.ourdomain.co.uk/exchange, the usual authentication username
and
password box appears instead of the OWA logon page I was expecting.

If we enter the ourdomain\userid in the username box and the password
it
starts to load Web Access as you would expect for the userID you've
entered.
This is the same for all users. OK, so no problem with that really,
but...

You can see the left hand side folder view, the list of emails and the
reading pane, but the reading pane will not allow you to read the
content
of
the email within it - it keeps prompting for the username and password.

If you double click the email, it opens in a new window as expected all
fine. You can't delete or navigate on from the first page of emails
though.

I have re-created the folders and reset the permissions as per what you
advised previously and in the KB articles you kindly provided.

Any further ideas, so close, yet so far!

NB: All works perfectly if I enter http://servername/exchange
internally
(although you don't get the logon screen, it takes you straight in for
the
logged on user)

Also, trying to go to http://owa.ourdomain.co.uk/exchange doesn't work
internally, but I wouldn't expect it to.

Regards,
Julian


"Lee Derbyshire [MVP]" wrote:

This might help:

http://office.microsoft.com/en-us/help/HA011607771033.aspx

There's a section on Exchange/Sharepoint coexistence.


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8B13F847-93ED-4B8A-96F0-3FB21911AC27@xxxxxxxxxxxxxxxx
Hi Lee

Yep it does and I've a feeling that could be my problem (see
paragraph
below
the below)!

I did the below to get the lines...
Launched IE (which has the homepage set to the
http://servername/sites/home)
Then entered http://servername/exchange into the address bar
Then copied lines from the IIS log file into the reply..

Now, this is why I think it's the problem...

Basically, I've been reading about a piece of software called
rDirectory
(allows self service stuff, etc.) and it says that if Sharepoint is
installed
you must create a new website; anyway, in an appendix of document it
goes
on
to tell you how much of a control freak Sharepoint is.

The reason for the above and the delays in me replying is that we're
a
charity and I do a day job in IT and volunteer for them, hence the
need
to
do
self service password resets (means no-one touches my servers!) and
the
desperate need to get Web Access working (so I can do my job for the
Charity
as well!)

My issue is getting it to work again which is much needed. Any
thoughts?

Thanks,
Julian




"Lee Derbyshire [MVP]" wrote:

It doesn't have Sharepoint installed, too, does it?

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AB289D30-9FBC-4191-AD04-11FB8E6A9BFD@xxxxxxxxxxxxxxxx
Hi Lee

sorry for the delay in reposting...

When entering http://servername/exchange these lines appear...

2008-01-12 17:08:06 W3SVC1 192.168.0.14 GET
/sites/home/default.aspx -
80 -
192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
401 2 2148074254
2008-01-12 17:08:06 W3SVC1 192.168.0.14 GET
/sites/home/default.aspx -
80
THEMONASTERY\lanadmin 192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
200 0 0
2008-01-12 17:08:12 W3SVC1 192.168.0.14 GET
/_vti_bin/owssvr.dll -
80 -
192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
401 2 2148074254
2008-01-12 17:08:12 W3SVC1 192.168.0.14 GET
/_vti_bin/owssvr.dll -
80
THEMONASTERY\lanadmin 192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
404 0 0


when entering https://excmonastery001/exchange, no further lines
get
added
and a cannot find server message is displayed.


Regards,
Julian





"Lee Derbyshire [MVP]" wrote:

The most recent file in c:\windows\system32\logfiles\w3svc1


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EEEA5834-FCE0-4095-9A82-8DFE8B14CA40@xxxxxxxxxxxxxxxx
Hi Lee

where would I find the log lines to make sure I post the
correct
logs?

Cheers,
Julian

"Lee Derbyshire [MVP]" wrote:

Can you paste the IIS log lines generated when you try it
with
both
http
and
https ?


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8A1BDD80-E011-4F92-A806-0125D313ED61@xxxxxxxxxxxxxxxx
Hi Lee

Thanks for this link. I've done everything it says under
option
1,
which
was downloading the tools and followed the instructions to
the
letter.
I
even repeated and rebooted the exchange server a couple of
times.

I then tried going to http://servername/exchange and got
the
404
error
and
then to https://servername/exchange and got the "The page
cannot
be
displayed
error".

Anymore thoughts?

Julian

"Lee Derbyshire [MVP]" wrote:

Try this;

http://support.microsoft.com/kb/883380

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:AD3CB70B-F6A0-4BBA-BFD4-7C403C270063@xxxxxxxxxxxxxxxx
Hi Lee

Thanks for the explanation; this is what I did, but no
luck
I'm
afraid.
I don't really want to re-install Exchange if I can help
it
due
to
loosing
emails, etc. COuld I do a repair that may sort this
out?

Julian



"Lee Derbyshire [MVP]" wrote:

The \\.\BackOffice\ thing is correct. It is pointing
to a
special
file
system share maintained by the 'Exchange installable
file
system'
(ExIFS),
which exposes the Exchange Information Store as if it
were
just
a
folder
structure on a disk drive.

To check the ASP Web Service Extension, start your IIS
Manager,
and
expand
the tree in the left-hand pane. When you see Web
Service
Extensions,
click
on it, and you should see Active Server Pages listed
over
on
the
right.
Make sure that it is set to 'Allowed'.


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:BD9D9AFB-B3D6-403A-86B1-F4864E8F4AE0@xxxxxxxxxxxxxxxx
Thanks Lee

Could you let me know how to do this; I think I have
done
the
correct
thing
but nothing changed. I reverted, so could you let me
know
.

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