Re: OWA doesn't appear to work

Hi Lee

Yes, I have; checked that first.

Julian

"Lee Derbyshire [MVP]" wrote:


The first thing I would check is that you still have Anonymous Access
enabled (in IIS Manager) on your exchweb virtual directory.

Lee.

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:83E54063-981C-41CE-A1A6-397B64F38C5A@xxxxxxxxxxxxxxxx
Hi Lee

I've eventually managed to get it working - well, of sorts!
When I go to the web address externally:
http://owa.ourdomain.co.uk/exchange, the usual authentication username and
password box appears instead of the OWA logon page I was expecting.

If we enter the ourdomain\userid in the username box and the password it
starts to load Web Access as you would expect for the userID you've
entered.
This is the same for all users. OK, so no problem with that really,
but...

You can see the left hand side folder view, the list of emails and the
reading pane, but the reading pane will not allow you to read the content
of
the email within it - it keeps prompting for the username and password.

If you double click the email, it opens in a new window as expected all
fine. You can't delete or navigate on from the first page of emails
though.

I have re-created the folders and reset the permissions as per what you
advised previously and in the KB articles you kindly provided.

Any further ideas, so close, yet so far!

NB: All works perfectly if I enter http://servername/exchange internally
(although you don't get the logon screen, it takes you straight in for the
logged on user)

Also, trying to go to http://owa.ourdomain.co.uk/exchange doesn't work
internally, but I wouldn't expect it to.

Regards,
Julian


"Lee Derbyshire [MVP]" wrote:

This might help:

http://office.microsoft.com/en-us/help/HA011607771033.aspx

There's a section on Exchange/Sharepoint coexistence.


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8B13F847-93ED-4B8A-96F0-3FB21911AC27@xxxxxxxxxxxxxxxx
Hi Lee

Yep it does and I've a feeling that could be my problem (see paragraph
below
the below)!

I did the below to get the lines...
Launched IE (which has the homepage set to the
http://servername/sites/home)
Then entered http://servername/exchange into the address bar
Then copied lines from the IIS log file into the reply..

Now, this is why I think it's the problem...

Basically, I've been reading about a piece of software called
rDirectory
(allows self service stuff, etc.) and it says that if Sharepoint is
installed
you must create a new website; anyway, in an appendix of document it
goes
on
to tell you how much of a control freak Sharepoint is.

The reason for the above and the delays in me replying is that we're a
charity and I do a day job in IT and volunteer for them, hence the need
to
do
self service password resets (means no-one touches my servers!) and the
desperate need to get Web Access working (so I can do my job for the
Charity
as well!)

My issue is getting it to work again which is much needed. Any
thoughts?

Thanks,
Julian




"Lee Derbyshire [MVP]" wrote:

It doesn't have Sharepoint installed, too, does it?

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AB289D30-9FBC-4191-AD04-11FB8E6A9BFD@xxxxxxxxxxxxxxxx
Hi Lee

sorry for the delay in reposting...

When entering http://servername/exchange these lines appear...

2008-01-12 17:08:06 W3SVC1 192.168.0.14 GET
/sites/home/default.aspx -
80 -
192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
401 2 2148074254
2008-01-12 17:08:06 W3SVC1 192.168.0.14 GET
/sites/home/default.aspx -
80
THEMONASTERY\lanadmin 192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
200 0 0
2008-01-12 17:08:12 W3SVC1 192.168.0.14 GET /_vti_bin/owssvr.dll -
80 -
192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
401 2 2148074254
2008-01-12 17:08:12 W3SVC1 192.168.0.14 GET /_vti_bin/owssvr.dll -
80
THEMONASTERY\lanadmin 192.168.0.14
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727)
404 0 0


when entering https://excmonastery001/exchange, no further lines get
added
and a cannot find server message is displayed.


Regards,
Julian





"Lee Derbyshire [MVP]" wrote:

The most recent file in c:\windows\system32\logfiles\w3svc1


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EEEA5834-FCE0-4095-9A82-8DFE8B14CA40@xxxxxxxxxxxxxxxx
Hi Lee

where would I find the log lines to make sure I post the correct
logs?

Cheers,
Julian

"Lee Derbyshire [MVP]" wrote:

Can you paste the IIS log lines generated when you try it with
both
http
and
https ?


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8A1BDD80-E011-4F92-A806-0125D313ED61@xxxxxxxxxxxxxxxx
Hi Lee

Thanks for this link. I've done everything it says under
option
1,
which
was downloading the tools and followed the instructions to the
letter.
I
even repeated and rebooted the exchange server a couple of
times.

I then tried going to http://servername/exchange and got the
404
error
and
then to https://servername/exchange and got the "The page
cannot
be
displayed
error".

Anymore thoughts?

Julian

"Lee Derbyshire [MVP]" wrote:

Try this;

http://support.microsoft.com/kb/883380

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AD3CB70B-F6A0-4BBA-BFD4-7C403C270063@xxxxxxxxxxxxxxxx
Hi Lee

Thanks for the explanation; this is what I did, but no luck
I'm
afraid.
I don't really want to re-install Exchange if I can help it
due
to
loosing
emails, etc. COuld I do a repair that may sort this out?

Julian



"Lee Derbyshire [MVP]" wrote:

The \\.\BackOffice\ thing is correct. It is pointing to a
special
file
system share maintained by the 'Exchange installable file
system'
(ExIFS),
which exposes the Exchange Information Store as if it were
just
a
folder
structure on a disk drive.

To check the ASP Web Service Extension, start your IIS
Manager,
and
expand
the tree in the left-hand pane. When you see Web Service
Extensions,
click
on it, and you should see Active Server Pages listed over
on
the
right.
Make sure that it is set to 'Allowed'.


"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:BD9D9AFB-B3D6-403A-86B1-F4864E8F4AE0@xxxxxxxxxxxxxxxx
Thanks Lee

Could you let me know how to do this; I think I have
done
the
correct
thing
but nothing changed. I reverted, so could you let me
know
step
my
step?

NB: the directory shown in the properties begins
\\.\BackOffice........

Cheers,
Julian


"Lee Derbyshire [MVP]" wrote:

"Julian" <Julian@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:A31B36E1-E0F4-441C-953B-E9FDA0E291D1@xxxxxxxxxxxxxxxx
Hello

On a new Exchange server (which works and
send/receives
emails,
etc.)
OWA
doesn't work at all. The server is W2K3 Standard and
Exchange
2003
Standard

Internally and directly on the server, going to
http://servername/exchange
gives a page not found error (obviously the external
issue
is
the
same).

I have looked in the IIS manager console and it is
all
blank
under:
.

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