Re: I need help...

In news:l76Vg.445$iP5.322@xxxxxxxxxxxx,
MichaelC <mbcrouch@xxxxxxxxxxx> typed:
I am completely new to Exchange and the person who set up our network
is no longer around to help out so I'm needing a little info on setup. We
are a small office with about 30 internal employees. We're
running SBS 2k3.

Given that SBS is an all-in-one thing, and does a lot of things differently
(ignore the wizards at your peril) you probably ought to post in
microsoft.public.windows.server.sbs.

You might also consider getting an experienced consultant (experienced with
SBS specifically) to come in and help you out.

We have about 20 remote users that are connecting
through TS. Currently nobody has their own email account and there
is no form of internal email at all.

There is; you're just not using it if it's installed, and you can easily
install it if it isn't installed.

What I'd like to do is set up
Exchange 2003 so that our remote users can directly email other
internal employees but I have a few questions.
1) We don't have a registered domain -

Register one. It's inexpensive and it's worth it.

our email comes through our
local ISP (T1 connection).

The connection won't be the main issue here, although it's definitely a lot
easier when you have a static public IP.

Our remote users have very limited access
to our system - they can only run our company's management software.

You could open up OWA access -

Will they be able to use their regular email program to send an email

From their own computers? Yes, via OWA, or via Outlook configured for RPC
over HTTP (or POP or IMAP, but I don't recommend that)

or would they have to already be connected to our network in some
way? I've read that Exchange can somehow sort email from an ISP but
it is not recommended....

The POP connector? Definitely not recommended. Even for small offices.

for our small office I don't think we should
have too many problems (would this require everyone to have an email
acct

Yes. But if you register an Internet domain name and have Exchange, you can
easily set up as many mailboxes as you wish, without bothering your ISP for
anything.

or how would exchange know where to send something).

It wouldn't. But when you create new domain users (again, you really need to
use those blasted wizards), and Exchange is already installed, their
accounts will be mailbox-enabled already. And you can set up mailboxes
manually for your existing accounts if this was not the case previously.


2) Can exchange handle our outgoing (external) mail or do we need to
use our regular email. If it can handle it - will each persons
emails show their own name or how will it appear to the recipient?

Their own name & address....

3) Where can I get some good information on setting up Exchange.

It's part of SBS so it may actually be installed already, if your SBS box
was set up properly. If not, you can install it from the SBS setup CDs. The
SBS newsgroup will be a good place to get help with that, as will
www.smallbizserver.net

I've searched Microsoft's site but everything seems to be on how to
migrate from one version to the next instead of how to start from
scratch.
4) I'm not completely ignorant on using our server but I'm
definitely not an expert - will I be able to set this up myself? I've got
a little experience in networks and I've learned a lot in
the last few years. Basically I can maintain what we have but really
have never been taught proper procedures for setting up new systems.

I do think getting a consultant in will be a good idea. If Exchange wasn't
set up when SBS was installed, it may be that there are other, unorthodox or
erroneous, things on your existing server/network.


I'm sure these questions seem like they should be common sense to
most but I'm a little lost here. If everything works out the way I
hope, Exchange should be very valuable to our company.

It's wonderful - definitely use it.

Thanks in advance for your help!!
Mike



.

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