Re: cannot connect to mailbox after new install

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hi john,
i downloaded the exbpa and installed it. updated it then launched it. it
found only one server (the correct one) and connectivity test showed no
problem.

on health check, it complained I have a certificate principal mismatch.

then a warning on RUS was config'd to do a full rebuild.

then my systempage was set to high.

then smtp performance warning

then WINS primary is blank (we don't use wins)

then for permission structure check, no issues at all.

baseline scan (default settings), no issues at all.

Frank



"John Oliver, Jr. [MVP]" <jcoliverjr@xxxxxxxxxxx> wrote in message
news:OTonpnpiGHA.4080@xxxxxxxxxxxxxxxxxxxxxxx
Frank,

I will also suggest downloading and installing ExBPA 2.7. Run it and
review the results to see if it finds any issues.

http://www.microsoft.com/technet/prodtechnol/exchange/downloads/2003/analyzers/default.mspx

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"John Oliver, Jr. [MVP]" <jcoliverjr@xxxxxxxxxxx> wrote in message
news:OL%23EJlpiGHA.3440@xxxxxxxxxxxxxxxxxxxxxxx
Frank,

I must be missing some information here but it sounds like the existing
user account mailboxes are still associated with the previously removed
Exchange Server.

1. In ADUC can you do a Find for Exchange Mailboxes on your old and
existing users? What do you find?

2. Can you go ahead and remove the exchange attributes for one of your
users and then go ahead and create a mailbox?

3. Can you please go into Exchange System Manager and drill down to your
Mailbox Store and right click and select "Run Cleanup Agent". Afterwards
do you have all your mailboxes marked with Red X?

It really looks as though the previous Exchange Server was not removed
correctly. You should verify that the previous Exchange Server was
removed correctly.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner
"Frank Chen" <fchen@xxxxxxxxxxxxx> wrote in message
news:e5koYZpiGHA.4896@xxxxxxxxxxxxxxxxxxxxxxx
One more thing,
Like I said, there was a previous installation of exch 2003. So now
when I right click on the users and select exchange task, old users who
existed during the previous install now only showed "remove exchange
attribute" in the options window. If I look at their acct properties
under 'exchange general', I see his mailbox is associated with the old
(non-existent) server. i have no idea how to clean that up.

Users who were created after that test install can have all of the
exchange tasks avialable. But then again, I am stuck at the problem
where it won't create a mailbox (at least I can't see it and can't
connect to it via outlook)

If all else fails, I am planning to create a new AD domain/forest and
recreate all users in this new environemnt as well as recreating all
computer accts. I have about 75 users so may not be that bad. is there
any caveat doing it this way other than user profile issues?

Frank

"Frank Chen" <fchen@xxxxxxxxxxxxx> wrote in message
news:ep5D6IpiGHA.1936@xxxxxxxxxxxxxxxxxxxxxxx
yes, when i click on the user and do exch tasks, it did it
successfully. I was able to delete mailbox and create mailbox on the
same or multiple users with no problem. The report said so too.

I don't know how to manually start RUS so I restarted the exchange sys
attend service. AFter that, event viewer looks find except it is
saying that

Could not open LDAP session to directory 'backupserver.CENCOM.COM'
using local service credentials. Cannot access Address List
configuration information. Make sure the server
'backupserver.CENCOM.COM' is running.



I checked the service account that runs all the exchange servers is
using local system account. Could that be a problem??



Frank

"John Oliver, Jr. [MVP]" <jcoliverjr@xxxxxxxxxxx> wrote in message
news:eHfRw4oiGHA.4144@xxxxxxxxxxxxxxxxxxxxxxx
So when you go to ADUC and click on a user and select Exchange Task,
the wizard completes successfully? Have you tried Manually updating
the RUS? After you manually update then check the Event App Log for
any errors.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Frank Chen" <fchen@xxxxxxxxxxxxx> wrote in message
news:OFANbxoiGHA.4884@xxxxxxxxxxxxxxxxxxxxxxx
Yes, it is correct. It showed my domain controller name.
In the event app log, mostly nothing except for one warning:

Event ID 4356
The COM+ Event System failed to create an instance of the subscriber
{6295DF2D-35EE-11D1-8707-00C04FD93327}. StandardCreateInstance
returned HRESULT 8000401A.



Frank

"John Oliver, Jr. [MVP]" <jcoliverjr@xxxxxxxxxxx> wrote in message
news:e8BR4uoiGHA.412@xxxxxxxxxxxxxxxxxxxxxxx
In ESM under Recipient Update Service what server is showing as the
RUS Domain Controller? Is it correct? Any errors in the event
application log?

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner
"Frank Chen" <fchen@xxxxxxxxxxxxx> wrote in message
news:%23FGYKjoiGHA.4660@xxxxxxxxxxxxxxxxxxxxxxx
I desparately need some help fast!

I have 2003 AD native environment. Previous IT admin did a test
install of exchange and removed the exch server afterwards. Now I
was able to clean out the AD, rerun forest prep and was able to
install exch 2003 with sp2 with no problem.
but after the install, it seems like I could not create a mailbox
and have it show up. I tried to create an outlook profile and it
says "the name could not be resolved, the bookmark is invalid"
Looking under "First administrative
group/servers/exchange_server/first storage group/mailbox
store/mailboxes", I can only see 3 default mailboxes.

Shouldn't I all of the user mailboxes I created here? This is a
exch std version so i can't create another mailbox store to test.

Please help! Thanks in advance.

Frank

















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