RE: Problem with OWA

Dear Carlo,

Thanks for the post!

I understand that you get loading when access mailbox by OWA.

Since you have already followed KB280823, I would like to collect some
information before we go any further:

1. Does OWA work if you access it via BE directly?

2. Please send me IIS log on both FE and BE:
a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and reproduce the problem.
e. Go to the following folder: C:\WINDOWS\system32\LogFiles.
f. Send me the log file to my working email address wensun@xxxxxxxxxxxxxx

Note: You may wait a while for IIS to generate the log file.

3. Please send me the Metabase file on both FE and BE:
a. Install .NET Framework Version 1.1:
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-
8157-034d1e7cf3a3&DisplayLang=en.
b. Install MBExplorer by installing IIS 6 Resource Kit Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en.
c. Once it is installed, access it from Start, Programs, IIS Resources,
Metabase Explorer.
d. In the left pane, right click ''LM'' (under your server computer name)
to choose ''Export to file'', and then save it as IIS.mbk.
e. Compress this mbk file and send it to me for analysis.

You can send those files to my working mail address: wensun@xxxxxxxxxxxxxx

Thank you for your time and I am awaiting your reply!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE,

Get Secure! - www.microsoft.com/security

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