Re: User rights...

Thanks for your help, I got sidetracked and will have to get back to thi
problem later...

David
"Alan Sun [MSFT]" <v-asun@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:Q2UvHgC4FHA.1172@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi David,
>
> Thanks for the input.
>
> From your post, I understand that you encounter problems in accessing
other
> users' mailbox even with the administrative role after upgrading to
> Exchange 2003.
>
> According to my experiecne, this issue may be related to permissions. In
> Exchange 2000/2003, by default no account can access others's mailboxes
> even the Exchange Full Administrative.
>
> We may first try to grant permissions for the administrators to access all
> the mailboxes according to the instructions populated in the following
> article:
>
> How to Assign Service Account Access to All Mailboxes in Exchange Server
> 2003:
> http://support.microsoft.com/?id=821897
>
> Here are the main steps:
>
> 1. Start Exchange System Manager, and then locate the database you want to
> have full mailbox access to.
> 2. Open the properties of this object, and then click the Security tab.
>
> Note: If the Security tab doesn't appear, you can modify the registry key
> to show it.
>
> -- Click Start and then click Run.
> -- In the Open box, type regedit, and then press ENTER.
> -- In Registry Editor, locate the following subkey in the registry:
> HKEY_CURRENT_USER\Software\Microsoft\Exchange\EXAdmin
> -- On the Edit menu, point to New, and then click DWORD Value.
> -- Type ShowSecurityPage, and then press ENTER.
> -- Press ENTER.
> -- In the Edit DWORD Value dialog box, type 1 in the Value data box, and
> then click OK.
> -- Quit Registry Editor.
>
> 3. Grant your account full explicit permissions on the object, including
> Receive As and Send As permissions.
>
> In the meanwhile, please collect the following information if the issue
> persists:
>
> 1. Reproduce the issue, capture the screen and sent to me at:
> v-asun@xxxxxxxxxxxxxx
>
> 2. Collect the MPS Report for Exchange.
>
> a) Download MPSRPT_Exchange.EXE from the following link:
>
http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-
> 88b7-f9c79b7306c0&displaylang=en
>
> b) Double-click the executable file to start the report gathering tool,
and
> then accept the end-user licensing agreement (EULA). Note Please be
patient
> while MPS Reports collects data. The tool may appear to stop responding
> (hang) because it may take from five to 15 minutes to collect the data.
>
> c)> The tool creates a CAB file named "%COMPUTERNAME%_MPSReports_.CAB" in
> the %systemroot%\MPSReports\Setup\Reports\Cab folder. The CAB file
contains
> the reports that the MPS Reporting Tool generated. If the tool does not
> create the CAB file, copy all the files in the
> %systemroot%\MPSReport\Setup\Reports folder to a compressed (zipped) file.
> Note The %systemroot% folder is the folder where you installed the
> operating system. By default, this is the C:\WINDOWS folder.
>
> d) Send me the CAB file or the compressed (zipped) file to me.
>
> For more information, please refer to the following article:
>
> 818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
> http://support.microsoft.com/?id=818742
>
> Thanks and have a nice day!
>
> Best Regards,
> Alan Sun
> Microsoft Online Partner Support
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
>
> =====================================================
> Business-Critical Phone Support (BCPS) provides you with technical phone
> support at no charge during critical LAN outages or "business down"
> situations. This benefit is available 24 hours a day, 7 days a week to all
> Microsoft technology partners in the United States and Canada.
>
> This and other support options are available here:
> BCPS:
> https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
> Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/
>
> If you are outside the United States, please visit our International
> Support page:
> http://support.microsoft.com/default.aspx?scid=%2finternational.aspx.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>


.

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