Re: smarthost authentication

From: Chris (chris.muller_at_mullermedia.com)
Date: 01/10/05

  • Next message: Fitz Crittle [MSFT]: "Re: Simple Internet mail sending on Exch2003" 
    Date: 10 Jan 2005 13:30:29 -0800

    I posted this under another topic, but getting smarthost to work seems
    to be a big part of our problem, so I hope you can help me. Please be
    patient and read this through... thanks.

    We have a small group (6) of users on an Exchange 2003 server.
    (Previously, we had Exchange 5.5)

    We want Exchange to handle *only* the internal email accounts, and our
    clients (Outlook) to directly handle internet stuff. We mainly use
    Exchange because of shared contacts and other public folders--which we
    use extensively.

    Here's what *used to* work for us:

    Our Outlook clients are set up with 2 email accounts. The first is an
    Internet email account which uses an external popmail server for
    incoming. This is provided by the guys who host our domain/website.
    (call it "popmail.abc.com")

    Outgoing internet mail is handled by our DSL provider (smtp server =
    outgoing.verizon.net; it also requires an id and
    password--though we can all use the same one)

    The second account is the Exchange Server account. Our clients by the
    way are all set up to use local personal folders to receive incoming,
    rather than use the exchange mail accounts.

    If the Internet account is set as first choice for delivery, this
    usually works, but sometimes the exchange server wants to send the
    outgoing smtp traffic. I'd prefer it DID NOT do that, and for a while
    did a "disable outgoing" on it. It would just keep complaining the
    recipients couldn't be reached, etc.

    Then I tried using smarthost, directing the outgoing to verizon's smtp.
    That doesn't seem to work either.

    In manager, I go to server\protocols\smtp\default smtp virtual
    server\properties

    Then, under Delivery tab, I click Advanced and insert
    "outgoing.verizon.net" into smarthost. Since our exchange server and
    domain are not registered, I set the masquerade domain to my external
    email/web domain (happens to be mullermedia.com). The FQDN value, I set
    to the one we use internally for the exchange server.

    Then, since verizon smtp wants an id/password, I go back to
    properties\delivery screen and click "outbound security". Then turn on
    "basic authentication" and enter the Verizon id/password info. (I think
    Verizon can tell whether we're on their DSL line, anway, because I
    can't use this smtp server from home.)

    This all still does not work. Exchange often grabs my outgoing messages
    and tries to send them but can't. This happens most often, if I cc an
    internal user when emailing an external person.

    Can anyone tell me what I've done wrong?

    If necessary, I'd be willing to turn off internal mail completely and
    send to my coworkers through the net--as long as we could still use
    outlook and get at our public folders.

    Thanks for any help.

  • Next message: Fitz Crittle [MSFT]: "Re: Simple Internet mail sending on Exch2003"

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