Re: What happens to my email if I lose internet connection?

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From: Mark Arnold [MVP] (mark_at_mvps.org)
Date: 08/19/04


Date: Thu, 19 Aug 2004 18:15:36 +0100

On Thu, 19 Aug 2004 07:54:11 -0700, "Brian" <bkimball@designetics.com>
wrote:

>Sorry for the newbie question but I searched online and
>found nothing. What do I need to do to make sure I don't
>lose email when I restart my server or if we lose
>internet connection? I assume I have to set something up
>with my ISP but I don't want to sound stupid when I call
>them:-) Also, when I pushed Outlook 2003 to the users on
>the network, it imported all there contacts and email but
>when the users type in the To: field the addresses do not
>auto complete!?!? Is there a way around this? Thanks
>and sorry again for the newbie questions! Brian

1st.
When you reboot a server or lose the Internet connection any server
wanting to send you a message will find out you're unavailable and
either send to the secondary address or just set a wait timer and try
again. Typically servers will give it a couple of days worth of
retries at various intervals (you can check this for yourself on your
own properties of the smtp virtual server). Once it comes back up,
mail will start flowing.
I alluded to a secondary address. If you want you can ask the ISP to
set up another MX record and point it at their fallback mail
relay/server boxes. I've done an nslookup on designetics and there is
only your primary. Some ISP's do a secondary by default.

2nd.
The autocomplete is nothing to do with what's in your contacts. The
autocomplete is driven by the contents of the NK2 file. As your users
select recipients or type them in manually, the NK2 file will capture
the data and start autocompleting eventually.



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