Exchange 2003 SP1 installation via NetInstall (running update.exe)

From: Maximilian Glossner (MaximilianGlossner_at_discussions.microsoft.com)
Date: 06/29/04 

Date: Tue, 29 Jun 2004 06:18:03 -0700

Hi,
I've a strange problem when trying to install the Exchange 2003 SP1 by using NetInstall service.

We have prepared an unattended file for SP installation. If the setup is started via console by a user having all necessary rights the update runs fine.

Because we have to deploy the SP on some more than one server we want to use NetInstall 5.7 to deploy the package via a service. We have assigned the necessary group memberships to the service user. We tried different ways "Execute", "RunAs" - combined with direct call of update.exe or via cmd, but the update to SP1 fails. It starts to check the system, shuts down EXH services, builds up lists of files to copy, but before it starts to copy files the services start again and setup quits without installing anything. The Exchange Server installation log show neither >>>>Failure nor >>>>Success - it just shuts down the installer.

I don't think that this is a NetInstall-only problem. Perhpaps the update.exe has a problem if started by a service user. Has anyone tried to install E2K3 via a service user and succeeded?

Best regards,
Maximilian

... from Exchange Setup Log (everything goes well until: "CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup". An installation from console will start to copy file - via service these error messages appear):
[09:59:19] Leaving CBaseAtom(Microsoft Exchange OMA Browse)::ScAddFilesToQueue
[09:59:19] Entering CBaseAtom(Exchange ActiveSync)::ScAddFilesToQueue
[09:59:19] Preparing to copy files for Exchange ActiveSync
[09:59:19] Adding Files to Copy Queue, Section ID:66078, [OMASyncFiles], DestinationDir: E:\Exchsrvr\bin
[09:59:19] Leaving CBaseAtom(Exchange ActiveSync)::ScAddFilesToQueue
[09:59:19] Leaving CBaseComponent::ScAddFilesToQueue
[09:59:19] CFileManager::ScCommitFilesToDisk (f:\tisp1\admin\src\udog\setupbase\tools\filemgr.cxx:529)
           Error code 0XC0070490 (1168): Element not found.

<This seems strange>

[09:59:19] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[09:59:19] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[09:59:19] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[09:59:19] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[09:59:19] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[09:59:19] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[09:59:19] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup
[09:59:19] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup

</This seems strange>

[09:59:19] CBaseComponent::ScSetup (f:\tisp1\admin\src\udog\setupbase\basecomp\basecomp.cxx:1487)
           Error code 0XC0070490 (1168): Element not found.
[09:59:19] Leaving CBaseComponent::ScSetup
[09:59:19] CCompServer::ScSetup (f:\tisp1\admin\src\udog\exsetdata\components\server\compserver.cxx:1521)
           Error code 0XC0070490 (1168): Element not found.
[09:59:19] Entering CCompServer::ScCleanupFailedInstall
[09:59:19] Leaving CCompServer::ScCleanupFailedInstall
[09:59:19] Leaving CCompServer::ScSetup
[09:59:19] CComExchSetupComponent::Install (f:\tisp1\admin\src\udog\bo\comboifaces.cxx:829)
           Error code 0XC0070490 (1168): Element not found.
[09:59:19] Entering ScQueueWatsonErrorReport
[09:59:20] Leaving ScQueueWatsonErrorReport
[09:59:20] About to remove EUSER_EXSTOREEVENT account
[09:59:20] Failed to remove EUSER_EXSTOREEVENT account - continuing

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