Re: After upgrade, new users not showing up in Exchange

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From: Steven Halsey [MSFT] (Stevhal_at_Online.Microsoft.com)
Date: 04/19/04


Date: Mon, 19 Apr 2004 10:13:19 -0700

When you look at the 5.5 Administrator do you see your new E2k3 Server as a
member of the expected Exchange 5.5 Site?

The account that you used on the ADC User/Public Folder Connection
Agreements, is it at least a View Only Exchange Administrator? If not
then you'll need to delegate the account and re-replicate the ADC:
1 . delegate the account to be a view only Exchange Admin or higher through
Exchange 2003 ESM
(http://support.microsoft.com/default.aspx?scid=kb;en-us;823018&Product=exch2003)
2. wait a little while (30 minutes or so for your environment).
3. Open the Exchange ADC Administrator program
4. For Each User CAs and go to the schedule tab, at the bottom you'll see
a check box "replicate the entire directory...". check this and hit OK.
This should cause the accounts to synch again correctly.

-- 
Steven Halsey
Stevhal@online.microsoft.com
Microsoft Exchange
Please do not send email directly to this alias.  This alias is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.
"Justin Ray" <gotvbcode@hotmail.com> wrote in message 
news:OBy6PcwIEHA.716@TK2MSFTNGP12.phx.gbl...
> Steven and Abhijit:
>
> Thanks to both of you for your response.
>
> I rebuilt the ADC connection agreements and things look better, but still
> aren't quite working.
>
> I created an AD user and was prompted to create a mailbox.  I chose the 
> new
> Ex2K3 server and it created the user.  The user now shows up in AD User 
> and
> Computers and shows up in Exchange 5.5 Administrator program.  So, it 
> seems
> that the ADC is working.  Correct?
>
> However, when I send an email to the account I created it bounces back 
> with
> this:
> "The recipient name is not recognized."
>
> When I go to Echange 5.5 admin program and look at the new user, his home
> server is set to [None].  Is this correct?
>
> The Ex2K3 System Manager does not show a mailbox for this user, but based 
> on
> Steven's message, that seems to be expected.
>
> Any additional direction would be much appreciated.
>
> Thanks again for your assistance!
>
>
>
>
> "Steven Halsey [MSFT]" <Stevhal@Online.Microsoft.com> wrote in message
> news:esYl8vnIEHA.2928@TK2MSFTNGP10.phx.gbl...
>> Did you use Exchange 2003 ADC Tools to configure your connection
> agreements?
>> If not try it.  If you did try running the tools again, they should 
>> detect
>> the changes and help you create new connection agreements if necessary.
>>
>> Also, if no user has logged into the mailbox then the mailboxes will not
>> show up in the Exchange System Manager when you look at the Store's
>> mailboxes.
>>
>> -- 
>> Steven Halsey
>> Stevhal@online.microsoft.com
>> Microsoft Exchange
>>
>> Please do not send email directly to this alias.  This alias is for
>> newsgroup purposes only.
>>
>> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>>
>>
>>
>> "Abhijit Kini [MSFT]" <abhijitk@online.microsoft.com> wrote in message
>> news:%23posionIEHA.2836@TK2MSFTNGP11.phx.gbl...
>> > Has the ADC been configured correctly?
>> > Have the Recipient Connection Agreements in place configured correctly?
>> >
>> > These are responsible for populating the user attributes from the
> Exchange
>> > 5.5 directory to the Active Directory. Hence verify if it is correctly
>> > configured.
>> >
>> > Once new users are created, you may want to send some test mail to 
>> > their
>> > account, so that their mailbox instance shows up in the Exchange System
>> > Manager.
>> >
>> > Hope this helps.
>> >
>> > -- 
>> > -------------------------
>> > Abhijit Kini
>> > Enterprise Messaging Support
>> >
>> > This posting is provided "AS IS" with no warranties, and confers no
>> > rights.
>> > Please do not send email to this address, post a reply to this
> newsgroup.
>> >
>> > "Justin Ray" <gotvbcode@hotmail.com> wrote in message
>> > news:OjP5s8iIEHA.1412@TK2MSFTNGP12.phx.gbl...
>> >> I have an existing Exchange 5.5 server running on Windows 2000.
>> >>
>> >> To upgrade I installed a new server running Windows 2003.
>> >>
>> >> After installing the ADC on the 5.5 server, I installed Exchange 2003
> on
>> > the
>> >> new server.  I joined the new server to the
>> >> existing site with no problems.
>> >>
>> >> I then added two new users to the network and was prompted to create
>> >> their
>> >> mailboxes on the NEW server.  These users show up in AD, but they are
>> >> nowhere to be found in the Exchange organization...neither server.
>> >>
>> >> Can someone please point me in the right direction?
>> >>
>> >> Thanks for your help!
>> >>
>> >> Justin
>> >>
>> >>
>> >>
>> >
>> >
>>
>>
>
> 


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