Re: Similar User Names - OWA Access

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Mark Arnold [MVP] (mark_at_mvps.org)
Date: 02/11/05


Date: Fri, 11 Feb 2005 18:38:39 +0000

On Fri, 11 Feb 2005 09:48:20 -0800, "Vic" <vic@nospam.com> wrote:

>I have a problem with a couple users login on to OWA 2003. The 2 users have
>same first and last name (ex. John Doe), so one user logs on as John and the
>other as JohnD. This works just fine when logging on to our 2003 domain. I
>have given both users access to OWA and they keep getting an access denied
>error when they try to log on. I encountered this same issue a pretty long
>time ago in Exchange 5.5 and the resolution was to change the login name of
>one of the accounts (somehow I figured that out). Well I tried this out
>again and the issue was solved.
>
>Now comes the tricky part. Try to find any documentation or articles about
>this issue on Microsofts Support site and you come up empty handed. I need
>to at least find an article number so I can present to the end users as a
>know issue.
>
>If anyone has encountered the same issue and found some sort of
>documentation, can you please share?
>
>TIA
>Vic
>

I can see this in 5.5 because you entered the alias first (at the big
orange screen) and then the logon. In 2003 you just get the popup
where you enter the domain\user and password logon.
A cunning plan would be to switch to Form Based Authentication and
then the users could use their UPN, which is probably the same as
their email address to logon, thus whisting away the problem and
giving the users a nicer interface at the same time.

One thing to double check though in any case is to make sure the alias
is actually different for the two users.



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