RE: OWA fails to close

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Alan Sun [MSFT] (v-asun_at_online.microsoft.com)
Date: 09/24/04 

Date: Fri, 24 Sep 2004 09:59:49 GMT

He Stebe,

Thanks for your posting back.

I am glad to know we have made some progress on this issue.

You may test the issue outside of the LAN, and inform me of the results.

I am waiting for you update.

Thanks & Regards
Alan Sun
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
---- Content-Class: urn:content-classes:message
---- From: "stebe" <anonymous@discussions.microsoft.com>
---- Sender: "stebe" <anonymous@discussions.microsoft.com>
---- References: <1c9501c49b67$f79f8560$a601280a@phx.gbl>
<#lSrAy4mEHA.752@cpmsftngxa06.phx.gbl>
<3f4e01c49f4b$4deb5b10$a401280a@phx.gbl>
<DJH1KL6nEHA.740@cpmsftngxa06.phx.gbl>
<02e801c4a01c$776d0b60$a401280a@phx.gbl>
<L97gt4FoEHA.2640@cpmsftngxa06.phx.gbl>
---- Subject: RE: OWA fails to close
---- Date: Thu, 23 Sep 2004 14:34:17 -0700
---- Lines: 476
---- Message-ID: <1d6e01c4a1b5$148ddb10$a401280a@phx.gbl>
---- MIME-Version: 1.0
---- Content-Type: text/plain;
---- charset="iso-8859-1"
---- Content-Transfer-Encoding: 7bit
---- X-Newsreader: Microsoft CDO for Windows 2000
---- thread-index: AcShtRSLjlO68XVqQoa0JU5hprySaQ==
---- X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
---- Newsgroups: microsoft.public.exchange.misc
---- Path: cpmsftngxa06.phx.gbl
---- Xref: cpmsftngxa06.phx.gbl microsoft.public.exchange.misc:113489
---- NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164
---- X-Tomcat-NG: microsoft.public.exchange.misc
----
---- Hi Alan,
----
---- Thanks for keeping me going here. On my server (Exchange
---- 2003) I didn't see an edit tab associated with "Basic
---- Authentication" I do have "Default Domain" and Realm"
---- under Authenticated Access. I put my FQDN in those two
---- and cleared Integrated Windows Authentication. Now the
---- only thing chosen is Basic Authentication which if I read
---- instrutions right is ok if you have SSL running, which I
---- do. It looks like it works from the inside. I will test
---- it from home tonight as well. If someone doesn't have
---- SSL, do they have a differnt option? Just curious.
----
---- Thanks,
----
---- Steve
----
----
---- >-----Original Message-----
---- >Hi Steve,
---- >
---- >Thanks for your posting back and emailing.
---- >
---- >From the attachments in your email, it seems you are
---- prompted to enter your
---- >network identification and your password when you try to
---- log off from OWA.
---- >Please confirm this. If it is true, I suggest you first
---- verify the
---- >Integrated Windows authentication for the front-end
---- server. To do so,
---- >follow these steps:
---- >
---- >1. Click "Start", point to "Programs", point
---- to "Administrative Tools",
---- >and then click "Internet Services Manager".
---- >
---- >2. Right-click the Exchweb\bin virtual directory for
---- the "Default Web
---- > site" in the console tree, and then click "Properties".
---- >
---- >3. Click the "Directory Security" tab, and then
---- under "Anonymous access
---- > and authentication control", click "Edit".
---- >
---- >4. Click to clear the "Integrated Windows Authentication"
---- check box,
---- > and then click "OK".
---- >
---- >5. Under "Basic Authentication", click "Edit".
---- >
---- >6. In the "Domain Name" box, type the same name for
---- the /Exchange and
---- >/Public virtual directories that you used for the domain
---- name.
---- >
---- >7. Right-click the default Web site, and then
---- click "Stop".
---- >
---- >8. Right-click the default Web site, and then
---- click "Start".
---- >
---- >More info here:
---- >325906 XCCC: Cannot Log off Exchange 2000 Front-End
---- Server While You Are
---- >Using
---- >http://support.microsoft.com/?id=325906
---- >
---- >In addition, the client computer is not logged off until
---- the browser is
---- >closed in Exchange 2000 OWA. All the browser windows that
---- are related to
---- >that browser process must be closed for the credentials
---- to be removed.
---- >
---- >For more information, you can look into the following
---- article:
---- >330573 You Must Close the Browser to Log Off OWA
---- >http://support.microsoft.com/?id=330573
---- >
---- >If anything is unclear about above suggestions, feel free
---- to let me know.
---- >Thanks and have a nice day!
---- >
---- >Thanks & Regards
---- >Alan Sun
---- >Microsoft Online Partner Support
---- >
---- >Get Secure! - www.microsoft.com/security
---- >=====================================================
---- >When responding to posts, please "Reply to Group" via
---- your newsreader so
---- >that others may learn and benefit from your issue.
---- >=====================================================
---- >
---- >This posting is provided "AS IS" with no warranties, and
---- confers no rights.
---- >
---- >
---- >
---- >--------------------
---- > |Content-Class: urn:content-classes:message
---- > |From: "stebe" <anonymous@discussions.microsoft.com>
---- > |Sender: "stebe"
---- <anonymous@discussions.microsoft.com>
---- > |References: <1c9501c49b67$f79f8560
---- $a601280a@phx.gbl>
---- ><#lSrAy4mEHA.752@cpmsftngxa06.phx.gbl>
---- ><3f4e01c49f4b$4deb5b10$a401280a@phx.gbl>
---- ><DJH1KL6nEHA.740@cpmsftngxa06.phx.gbl>
---- > |Subject: RE: OWA fails to close
---- > |Date: Tue, 21 Sep 2004 13:49:19 -0700
---- > |Lines: 288
---- > |Message-ID: <02e801c4a01c$776d0b60$a401280a@phx.gbl>
---- > |MIME-Version: 1.0
---- > |Content-Type: text/plain;
---- > | charset="iso-8859-1"
---- > |Content-Transfer-Encoding: 7bit
---- > |X-Newsreader: Microsoft CDO for Windows 2000
---- > |thread-index: AcSgHHdto3+mqC3kS/SkX8TXhyu+PA==
---- > |X-MimeOLE: Produced By Microsoft MimeOLE
---- V5.50.4910.0300
---- > |Newsgroups: microsoft.public.exchange.misc
---- > |Path: cpmsftngxa06.phx.gbl
---- > |Xref: cpmsftngxa06.phx.gbl
---- microsoft.public.exchange.misc:113360
---- > |NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164
---- > |X-Tomcat-NG: microsoft.public.exchange.misc
---- > |
---- > |Alan,
---- > |
---- > |Here's the results of your requests:
---- > |1. test.asp work fine.
---- > |2. Permissions for authenticated users in the
---- \program
---- > |files\Exchsrvr\exchweb folder was READ. I changed
---- it to
---- > |Read & execute, List Folder Contents and Read as
---- per your
---- > |instructions.
---- > |3. The permissions on C:\Program
---- > |Files\Exchsrvr\exchweb\bin are inherited and are
---- Read &
---- > |execute, List Folder Contents and Read.
---- > |
---- > |With the permission changes, the error is still the
---- same.
---- > |
---- > |Steve
---- > |
---- > |
---- > |>-----Original Message-----
---- > |>Hello Steve,
---- > |>
---- > |>Thank you for posting back.
---- > |>
---- > |>As the article 318239 is no longer available, I
---- have
---- > |pasted the main steps
---- > |>as follows:
---- > |>
---- > |>1. Start Internet Services Manager.
---- > |>
---- > |>2. Locate the Exchweb\Bin virtual folder.
---- > |>
---- > |>3. Right-click the Bin virtual folder, and then
---- click
---- > |Properties.
---- > |>
---- > |>4. On the Virtual Directory tab, click Create, and
---- then
---- > |click OK.
---- > |>
---- > |>To create an ASP page:
---- > |>
---- > |>1. Start a text editor (such as Notepad).
---- > |>
---- > |>2. Copy and paste the following lines.
---- > |>
---- > |><HTML>
---- > |><BODY>
---- > |>
---- > |>This is an ASP page!<BR>
---- > |>
---- > |></BODY>
---- > |></HTML>
---- > |>
---- > |>3. Save the document as Test.asp.
---- > |>
---- > |>What's more, please confirm the results of other
---- > |suggestions in my previous
---- > |>reply.
---- > |>
---- > |>In addition, you can send the message to me at: v-
---- > |asun@microsoft.com.
---- > |>
---- > |>I am waiting for your update. Thanks and have a
---- nice day!
---- > |>
---- > |>Thanks & Regards
---- > |>Alan Sun
---- > |>Microsoft Online Partner Support
---- > |>
---- > |>Get Secure! - www.microsoft.com/security
---- >
---- |>=====================================================
---- > |>When responding to posts, please "Reply to Group"
---- via
---- > |your newsreader so
---- > |>that others may learn and benefit from your issue.
---- >
---- |>=====================================================
---- > |>
---- > |>This posting is provided "AS IS" with no
---- warranties, and
---- > |confers no rights.
---- > |>
---- > |>
---- > |>
---- > |>--------------------
---- > |> |Content-Class: urn:content-classes:message
---- > |> |From: "Steve"
---- <anonymous@discussions.microsoft.com>
---- > |> |Sender: "Steve"
---- > |<anonymous@discussions.microsoft.com>
---- > |> |References: <1c9501c49b67$f79f8560
---- > |$a601280a@phx.gbl>
---- > |><#lSrAy4mEHA.752@cpmsftngxa06.phx.gbl>
---- > |> |Subject: RE: OWA fails to close
---- > |> |Date: Mon, 20 Sep 2004 12:52:05 -0700
---- > |> |Lines: 146
---- > |> |Message-ID: <3f4e01c49f4b$4deb5b10
---- $a401280a@phx.gbl>
---- > |> |MIME-Version: 1.0
---- > |> |Content-Type: text/plain;
---- > |> | charset="iso-8859-1"
---- > |> |Content-Transfer-Encoding: 7bit
---- > |> |X-Newsreader: Microsoft CDO for Windows 2000
---- > |> |Thread-Index:
---- AcSfS03rVM2svHXnTCS0ROe0TXQywg==
---- > |> |X-MimeOLE: Produced By Microsoft MimeOLE
---- > |V5.50.4910.0300
---- > |> |Newsgroups: microsoft.public.exchange.misc
---- > |> |Path: cpmsftngxa06.phx.gbl
---- > |> |Xref: cpmsftngxa06.phx.gbl
---- > |microsoft.public.exchange.misc:113308
---- > |> |NNTP-Posting-Host: tk2msftngxa12.phx.gbl
---- 10.40.1.164
---- > |> |X-Tomcat-NG: microsoft.public.exchange.misc
---- > |> |
---- > |> |Alan,
---- > |> |
---- > |> |The link and article you mentioned don't
---- exist:
---- > |> |
---- > |> |318239 XCCC: "HTTP 500" Error Message Occurs
---- When
---- > |You Log
---- > |> |Off or You Use -
---- http://support.microsoft.com/?
---- > |id=318239
---- > |> |
---- > |> |I also don't know how to create an ASP page.
---- > |> |
---- > |> |Is there an email address I can use to send
---- you
---- > |screen
---- > |> |shots?
---- > |> |
---- > |> |Thanks,
---- > |> |
---- > |> |Steve
---- > |> |
---- > |> |>-----Original Message-----
---- > |> |>Hi Stebe,
---- > |> |>
---- > |> |>Thanks for posting here!
---- > |> |>
---- > |> |>According to the problem symbol, I
---- understand the
---- > |problem
---- > |> |as this: You
---- > |> |>received error messages when tring to log
---- off OWA.
---- > |If I
---- > |> |am off-base on
---- > |> |>that, please let me know.
---- > |> |>
---- > |> |>Let''s try the following steps to
---- troubleshooting
---- > |this
---- > |> |issue:
---- > |> |>
---- > |> |>1. Please implement the following KB
---- article
---- > |to see
---- > |> |if the problem is
---- > |> |>resolved:
---- > |> |>
---- > |> |>318239 XCCC: "HTTP 500" Error Message
---- Occurs When
---- > |You Log
---- > |> |Off or You Use -
---- > |> |>http://support.microsoft.com/?id=318239
---- > |> |>
---- > |> |>2. Please put an ASP page in Default
---- web site
---- > |to see
---- > |> |if it can be accessed
---- > |> |>in IE properly.
---- > |> |>
---- > |> |>3. Checked permissions for
---- authenticated
---- > |users in the
---- > |> |program
---- > |> |>files\Exchsrvr\exchweb folder.
---- > |> |>
---- > |> |>1) Ensured that the Authenticated
---- Users group
---- > |has the
---- > |> |following permissions
---- > |> |>for this folder and all the sub-folders
---- (files):
---- > |> |>
---- > |> |>" Read & execute
---- > |> |>" List Folder Contents
---- > |> |>" Read
---- > |> |>
---- > |> |>2) Ensured that the Authenticated
---- Users group
---- > |has the
---- > |> |following permissions
---- > |> |>for logoff.asp in (Program
---- > |> |Files\Exchsrvr\exchweb\bin\usa):
---- > |> |>
---- > |> |>" Read & execute
---- > |> |>" Read
---- > |> |>
---- > |> |>If the issue continues, please provide me
---- with the
---- > |screen
---- > |> |shot of the error
---- > |> |>message. Also, check the event log to see
---- if there
---- > |are
---- > |> |any related warning
---- > |> |>or error events.
---- > |> |>
---- > |> |>Hope this helps! If there''s anything
---- unclear,
---- > |please do
---- > |> |not hesitate to
---- > |> |>let me know.
---- > |> |>
---- > |> |>Thank you for your time!
---- > |> |>
---- > |> |>Thanks & Regards
---- > |> |>Alan Sun
---- > |> |>Microsoft Online Partner Support
---- > |> |>
---- > |> |>Get Secure! - www.microsoft.com/security
---- > |>
---- >
---- ||>=====================================================
---- > |> |>When responding to posts, please "Reply to
---- Group"
---- > |via
---- > |> |your newsreader so
---- > |> |>that others may learn and benefit from your
---- issue.
---- > |>
---- >
---- ||>=====================================================
---- > |> |>
---- > |> |>This posting is provided "AS IS" with no
---- > |warranties, and
---- > |> |confers no rights.
---- > |> |>
---- > |> |>
---- > |> |>
---- > |> |>--------------------
---- > |> |> |Content-Class: urn:content-
---- classes:message
---- > |> |> |From: "stebe" <stebe@news.postalias>
---- > |> |> |Sender: "stebe" <stebe@news.postalias>
---- > |> |> |Subject: OWA fails to close
---- > |> |> |Date: Wed, 15 Sep 2004 14:07:11 -0700
---- > |> |> |Lines: 17
---- > |> |> |Message-ID: <1c9501c49b67$f79f8560
---- > |$a601280a@phx.gbl>
---- > |> |> |MIME-Version: 1.0
---- > |> |> |Content-Type: text/plain;
---- > |> |> | charset="iso-8859-1"
---- > |> |> |Content-Transfer-Encoding: 7bit
---- > |> |> |X-Newsreader: Microsoft CDO for
---- Windows 2000
---- > |> |> |Thread-Index:
---- > |AcSbZ/ef2VUH/0JtQxSkUPb8tX58SA==
---- > |> |> |X-MimeOLE: Produced By Microsoft
---- MimeOLE
---- > |> |V5.50.4910.0300
---- > |> |> |Newsgroups:
---- microsoft.public.exchange.misc
---- > |> |> |Path: cpmsftngxa06.phx.gbl
---- > |> |> |Xref: cpmsftngxa06.phx.gbl
---- > |> |microsoft.public.exchange.misc:113191
---- > |> |> |NNTP-Posting-Host:
---- tk2msftngxa14.phx.gbl
---- > |10.40.1.166
---- > |> |> |X-Tomcat-NG:
---- microsoft.public.exchange.misc
---- > |> |> |
---- > |> |> |When I log out of OWA, it goes back
---- to the
---- > |login
---- > |> |screen,
---- > |> |> |but the mail still shows up in the
---- > |background. If
---- > |> |I
---- > |> |> |choose cancel on that screen, it goes
---- to the
---- > |> |logoff.asp
---- > |> |> |and says Error: Access is denied. It
---- > |doesn't close
---- > |> |the
---- > |> |> |window, and you can go right back
---- into OWA
---- > |by
---- > |> |choosing the
---- > |> |> |correct URL. What I have found is
---- under
---- > |First
---- > |> |> |Administrative Group, Servers, SERVER
---- NAME,
---- > |> |Protocols,
---- > |> |> |Http, Exchange, Exchange, and go to
---- > |Properties.
---- > |> |Choose
---- > |> |> |Authentication. If Windows
---- Authentication
---- > |is
---- > |> |clicked, you
---- > |> |> |have to put in DOMAIN\USERNAME to log
---- in to
---- > |OWA,
---- > |> |but it
---- > |> |> |logs out and closes correctly. If
---- you
---- > |uncheck that
---- > |> |and
---- > |> |> |have only Basic Authentication
---- checked, you
---- > |can log
---- > |> |in
---- > |> |> |with just USERNAME but it doesn't
---- close
---- > |correctly.
---- > |> |> |
---- > |> |> |Any ideas would be greatly
---- appreciated
---- > |because I
---- > |> |just
---- > |> |> |can't figure this out.
---- > |> |> |
---- > |> |> |
---- > |> |>
---- > |> |>.
---- > |> |>
---- > |> |
---- > |>
---- > |>.
---- > |>
---- > |
---- >
---- >.
---- >
----

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