RE: OWA fails to close

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Alan Sun [MSFT] (v-asun_at_online.microsoft.com)
Date: 09/21/04


Date: Tue, 21 Sep 2004 06:18:14 GMT

Hello Steve,

Thank you for posting back.

As the article 318239 is no longer available, I have pasted the main steps
as follows:

1. Start Internet Services Manager.

2. Locate the Exchweb\Bin virtual folder.

3. Right-click the Bin virtual folder, and then click Properties.

4. On the Virtual Directory tab, click Create, and then click OK.

To create an ASP page:

1. Start a text editor (such as Notepad).

2. Copy and paste the following lines.

<HTML>
<BODY>

This is an ASP page!<BR>

</BODY>
</HTML>

3. Save the document as Test.asp.

What's more, please confirm the results of other suggestions in my previous
reply.

In addition, you can send the message to me at: v-asun@microsoft.com.

I am waiting for your update. Thanks and have a nice day!

Thanks & Regards
Alan Sun
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
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that others may learn and benefit from your issue.
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This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
     |Content-Class: urn:content-classes:message
     |From: "Steve" <anonymous@discussions.microsoft.com>
     |Sender: "Steve" <anonymous@discussions.microsoft.com>
     |References: <1c9501c49b67$f79f8560$a601280a@phx.gbl>
<#lSrAy4mEHA.752@cpmsftngxa06.phx.gbl>
     |Subject: RE: OWA fails to close
     |Date: Mon, 20 Sep 2004 12:52:05 -0700
     |Lines: 146
     |Message-ID: <3f4e01c49f4b$4deb5b10$a401280a@phx.gbl>
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     | charset="iso-8859-1"
     |Content-Transfer-Encoding: 7bit
     |X-Newsreader: Microsoft CDO for Windows 2000
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     |Xref: cpmsftngxa06.phx.gbl microsoft.public.exchange.misc:113308
     |NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164
     |X-Tomcat-NG: microsoft.public.exchange.misc
     |
     |Alan,
     |
     |The link and article you mentioned don't exist:
     |
     |318239 XCCC: "HTTP 500" Error Message Occurs When You Log
     |Off or You Use - http://support.microsoft.com/?id=318239
     |
     |I also don't know how to create an ASP page.
     |
     |Is there an email address I can use to send you screen
     |shots?
     |
     |Thanks,
     |
     |Steve
     |
     |>-----Original Message-----
     |>Hi Stebe,
     |>
     |>Thanks for posting here!
     |>
     |>According to the problem symbol, I understand the problem
     |as this: You
     |>received error messages when tring to log off OWA. If I
     |am off-base on
     |>that, please let me know.
     |>
     |>Let''s try the following steps to troubleshooting this
     |issue:
     |>
     |>1. Please implement the following KB article to see
     |if the problem is
     |>resolved:
     |>
     |>318239 XCCC: "HTTP 500" Error Message Occurs When You Log
     |Off or You Use -
     |>http://support.microsoft.com/?id=318239
     |>
     |>2. Please put an ASP page in Default web site to see
     |if it can be accessed
     |>in IE properly.
     |>
     |>3. Checked permissions for authenticated users in the
     |program
     |>files\Exchsrvr\exchweb folder.
     |>
     |>1) Ensured that the Authenticated Users group has the
     |following permissions
     |>for this folder and all the sub-folders (files):
     |>
     |>" Read & execute
     |>" List Folder Contents
     |>" Read
     |>
     |>2) Ensured that the Authenticated Users group has the
     |following permissions
     |>for logoff.asp in (Program
     |Files\Exchsrvr\exchweb\bin\usa):
     |>
     |>" Read & execute
     |>" Read
     |>
     |>If the issue continues, please provide me with the screen
     |shot of the error
     |>message. Also, check the event log to see if there are
     |any related warning
     |>or error events.
     |>
     |>Hope this helps! If there''s anything unclear, please do
     |not hesitate to
     |>let me know.
     |>
     |>Thank you for your time!
     |>
     |>Thanks & Regards
     |>Alan Sun
     |>Microsoft Online Partner Support
     |>
     |>Get Secure! - www.microsoft.com/security
     |>=====================================================
     |>When responding to posts, please "Reply to Group" via
     |your newsreader so
     |>that others may learn and benefit from your issue.
     |>=====================================================
     |>
     |>This posting is provided "AS IS" with no warranties, and
     |confers no rights.
     |>
     |>
     |>
     |>--------------------
     |> |Content-Class: urn:content-classes:message
     |> |From: "stebe" <stebe@news.postalias>
     |> |Sender: "stebe" <stebe@news.postalias>
     |> |Subject: OWA fails to close
     |> |Date: Wed, 15 Sep 2004 14:07:11 -0700
     |> |Lines: 17
     |> |Message-ID: <1c9501c49b67$f79f8560$a601280a@phx.gbl>
     |> |MIME-Version: 1.0
     |> |Content-Type: text/plain;
     |> | charset="iso-8859-1"
     |> |Content-Transfer-Encoding: 7bit
     |> |X-Newsreader: Microsoft CDO for Windows 2000
     |> |Thread-Index: AcSbZ/ef2VUH/0JtQxSkUPb8tX58SA==
     |> |X-MimeOLE: Produced By Microsoft MimeOLE
     |V5.50.4910.0300
     |> |Newsgroups: microsoft.public.exchange.misc
     |> |Path: cpmsftngxa06.phx.gbl
     |> |Xref: cpmsftngxa06.phx.gbl
     |microsoft.public.exchange.misc:113191
     |> |NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
     |> |X-Tomcat-NG: microsoft.public.exchange.misc
     |> |
     |> |When I log out of OWA, it goes back to the login
     |screen,
     |> |but the mail still shows up in the background. If
     |I
     |> |choose cancel on that screen, it goes to the
     |logoff.asp
     |> |and says Error: Access is denied. It doesn't close
     |the
     |> |window, and you can go right back into OWA by
     |choosing the
     |> |correct URL. What I have found is under First
     |> |Administrative Group, Servers, SERVER NAME,
     |Protocols,
     |> |Http, Exchange, Exchange, and go to Properties.
     |Choose
     |> |Authentication. If Windows Authentication is
     |clicked, you
     |> |have to put in DOMAIN\USERNAME to log in to OWA,
     |but it
     |> |logs out and closes correctly. If you uncheck that
     |and
     |> |have only Basic Authentication checked, you can log
     |in
     |> |with just USERNAME but it doesn't close correctly.
     |> |
     |> |Any ideas would be greatly appreciated because I
     |just
     |> |can't figure this out.
     |> |
     |> |
     |>
     |>.
     |>
     |



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