Re: Excange 2k not sending large messages

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From: Stuart Mueller (I.Dont.Have_at_email.address)
Date: 04/26/04 

Date: Mon, 26 Apr 2004 17:30:09 +0100

Mark Arnold [MVP] put finger to keyboard and typed:
> "Stuart Mueller" <I.Dont.Have@email.address> wrote:
>
>> I have set up exchange 2000 for an organisation, they have about 15
>> users.
>>
>> They seem to have a problem sending large attachments to a few
>> domains.
>>
>> Their domain is airmechcompressedair.co.uk. I had a user recently
>> try to send a 2meg .doc file and a 26k .xls file to a user in the
>> pilkington.com domain. it was returned as an undeliverable. I then
>> got them to send just a plain email, which was sent fine, they then
>> sent just the .xls attachment which again was sent fine. but when
>> they tried to send the 2Mg .doc file it wasn't sent. They zipped the
>> .doc file down to about a meg using winzip, but again it was not
>> sent.
>>
>> They then sent it to me here at my domain gowest.co.uk and it got
>> through fine. this led me to believe it was to do with the
>> pilkington.com domain. however I then tried to send it using my
>> exchange 5.5 server (gowest.co.uk) and it got through to
>> pilkington.com OK.
>>
>> I have since sent the email and attachment from the users system
>> (airmechcompressedair.co.uk) to about 5 different domains and they
>> have all received it, so it appears that it is this single domain
>> that is causing problems, but where can I start looking? I have had
>> a quick look through Exchanges system manager, but there were no
>> obvious limits set, but I feel if there were it wouldn't have got to
>> me. I can't see it being a problem with their exchange server
>> otherwise they wouldn't be able to send it to any one, would they?
>>
>> Any help or hints would be most welcome!
>>
>> Stuart
>>
>
> I can't see why you would be singling out Pilkington's but did you
> check to see if there was a Routing Group connector for Pilkington
> that has a size limit on?
> Are there any RGC's at all? If it's a single server jobbie then there
> might not be one anyway.
>
>
> Mark Arnold MCSA MCSE+M MVP, mark@mvps.org
> FAQ: http://www.swinc.com/resource/exchange.htm &
> http:http://www.swinc.com/resource/e2kfaq.htm
> Blog: http://www.msexchange.me.uk

There is only a single SMTP Connector, and this has no size limits on it
what so ever, that I can see, there is certainly not a specific one for
Pilkington.

The reason I singled out Pilkington is that it is one of two that it is
happening to, the other being ingersoll rand

Stuart

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