Re: after installing KB011829 OWA is not working anymore

I am a little confused...why would you go back to the original exoledb.dll without knowing really why? I do not have the information described by Bartgoffin and was wondering if you could repost it.

I would like to follow-up with why it was recommended.

Scott


"rainbow" <rainbow@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:0A5B229A-443A-4CD5-8860-314C7657770F@xxxxxxxxxxxxxxxx
Hi Terence,

I ran into the same problem today as described by Bartgoffin. After
installing KB911829 on a W2K3 SP1 server standard with Exchange 2003 SP2
Enterprise OWA did not work anymore.

I was lucky to stumble over your post and replaced the exoledb.dll file in
C:\Program FilesExchsrvr\bin as you suggested.

This did the trick and OWA woks fine again :-)

Thanks!
Frank


"Terence Liu [MSFT]" wrote:

Hello Bart,

Thanks for kind update.

I'm sorry for misunderstanding on your situation. I have done much more
research on your issue.

Your IE7 on vista unable to access OWA, this behavior occurs because
Windows Vista or IE 7.0 no longer includes support for the ActiveX control
that is used for HTML editing in OWA.

The resolution for this issue is to install hotfix KB 911829. Since you had
already installed this hotfix, but the problem persists, I suggest you
download this hotfix from Microsoft web site, and then install it again.

Update for Exchange 2003 (KB 911829)
http://www.microsoft.com/downloads/details.aspx?amp;amp;displaylang=en&famil
yid=5BC06E8A-08EB-4976-BC68-A03EBE3A2552&displaylang=en

Important: If you have FE/BE in your Exchange configuration, for this
resolution to work, you must apply the hotfix to both the front-end server
and to the back-end server.

If the problem persists, I suggest we try the following method:

Please find the exoledb.dll file in exchange sp2 packet, and use it
overwrite the same dll file in your exchange system. Reboot the server and
test this issue.

Note: the exoledb.dll file in C:\Program FilesExchsrvr\bin

More info for your reference:

You receive an error message when you try to perform any editing tasks, or
you must click to enable the compose frame in Outlook Web Access
http://support.microsoft.com/?id=911829

KB 830827 - How to manage Outlook Web Access features in Exchange Server
2003
http://support.microsoft.com/?id=830827

KB 218445 - How to configure Certificate Server for use with SSL on IIS
http://support.microsoft.com/?id=218445

Hope the steps help.

Thanks and have a nice day.

Terence Liu

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================

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--------------------
| Thread-Topic: after installing KB011829 OWA is not working anymore
| thread-index: AcdQF7SkMfgTeK6mS5e7w7ZOiPB8HA==
| X-WBNR-Posting-Host: 195.242.96.82
| From: =?Utf-8?B?QmFydGdvZmZpbg==?= <bartgoffin@xxxxxxxxxxxxxx>
| References: <E0142594-5E80-405E-95BF-1BB4698E8BDD@xxxxxxxxxxxxx>
<uRoMC43THHA.996@xxxxxxxxxxxxxxxxxxxx>
<F2F7D1A5-F95E-45EE-AEC3-4EBE664BCBA6@xxxxxxxxxxxxx>
<MrdLZWBUHHA.3736@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: after installing KB011829 OWA is not working anymore
| Date: Wed, 14 Feb 2007 01:08:34 -0800
| Lines: 196
| Message-ID: <CFF778FA-B242-49F2-965F-DF1FCDB94B29@xxxxxxxxxxxxx>
| MIME-Version: 1.0
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| charset="Utf-8"
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| X-Tomcat-NG: microsoft.public.exchange.connectivity
|
| Hi Terence,
|
| Thanks fot the replay. If i read your replay correctly is this the
solution
| for SBS2003.
| I'm running W2K3 SP1 standard and Exchange 2003 SP2.
|
| Is your replay also for the configuration above?
|
| Thanks
| Gr. Bart
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello customer,
| >
| > Thank you for kind update
| >
| > According to your description, I understand that you can not access OWA
| > after you install hotfix KB911829. If I have misunderstood the problem,
| > please don't hesitate to let me know.
| >
| > Based on my research, after you install hotfix KB911829, I suggest we
| > perform the following steps:
| >
| > Step 1:
| > User Profile WMI Provider. The User Profile WMI Provider is required if
you
| > want to enable users to access documents and user settings for their
| > existing user profiles after a computer joins the Windows SBS 2003
domain.
| > To enable users to access existing documents and settings after the
client
| > computer is joined to the domain, you must download and install the
User
| > Profile WMI Provider to each client computer that is running Windows
Vista
| > before you use http://servername/ConnectComputer. You do not have to
| > install the provider if you do not have existing local user documents
or
| > settings.
| >
| > You must log on to the Windows Vista-based computer, and then download
and
| > install the User Profile WMI Provider. For more information about the
User
| > Profile WMI Provider, including download information, click the
following
| > article number to view the article in the Microsoft Knowledge Base:
| > 930955 New Win32_UserProfile WMI functionality replaces Moveuser.exe,
which
| > is not compatible with Windows Vista
| >
| > Step 2:
| > If you are running the Premium Edition of Windows Small Business Server
| > 2003, install the following updates for Internet Security and
Acceleration
| > Server 2004:
| >
| > Install Microsoft Internet Security and Acceleration (ISA) Server 2004
SP 2
| > Standard Edition to enable synchronization between Windows Vista
Outlook
| > Client and the Exchange mailbox on the Windows SBS server. To download
this
| > service pack, visit the following Microsoft Web site:
| >
| >
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=8835
| > 0ABA-D09E-44B5-8002-96590ABFA148
| >
| > Install the Firewall Client for ISA Server. You can download the
Firewall
| > Client software from the following Microsoft Web site:
| >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=05C2C932-B15A-4990-
| > B525-66380743DA89&displaylang=en
| >
| > a. Download the Firewall
| > Client software to a shared folder on the Windows SBS server, for
example,
| > the ClientApps folder.
| >
| > b. From each client computer that is running Windows Vista, locate the
| > shared folder where you the downloaded the Firewall Client, and then
| > install the Firewall Client for ISA Server 2004.
| >
| > c. When you are prompted to configure Firewall Client, type the name
of
| > the Windows SBS server.
| >
| > Note : Firewall Client for ISA Server is supported for Windows Vista,
| > Windows XP, and Windows 2000.
| >
| > Step 3:
| > Install the ISA Server 2004 update. For more information about the ISA
| > Server 2004 update, click the following article number to view the
article
| > in the Microsoft Knowledge Base:
| >
| > 930414 Description of Update Rollup for ISA Server 2004 Standard
Edition
| > that is running on a Small Business Server 2003 Premium Edition-based
| > computer
| >
| > For more information about how to manually configure any additional
| > settings, visit the following Microsoft Web site:
| >
http://www.microsoft.com/downloads/details.aspx?FamilyID=46e95c56-1a4c-45bd-
| > 8d69-5f41ff8f1f22&DisplayLang=en
| >
| > Step 4:
| > If you used the previously published steps to manually join the
Windows
| > Vista client computer to a Windows SBS network, you must log off and
then
| > log back on to the client computer after you install the update. You
will
| > receive a one-time User Account Control (UAC) prompt for SBS 2003 SP 1
| > before the client is updated with the correct settings.
| >
| > Hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: after installing KB011829 OWA is not working anymore
| > | thread-index: AcdPf36mn/Melu+tT/6vc9ZIObOOHQ==
| > | X-WBNR-Posting-Host: 207.46.198.15
| > | From: =?Utf-8?B?QmFydGdvZmZpbg==?= <bartgoffin@xxxxxxxxxxxxxx>
| > | References: <E0142594-5E80-405E-95BF-1BB4698E8BDD@xxxxxxxxxxxxx>
| > <uRoMC43THHA.996@xxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: after installing KB011829 OWA is not working anymore
| > | Date: Tue, 13 Feb 2007 06:59:00 -0800
| > | Lines: 32
| > | Message-ID: <F2F7D1A5-F95E-45EE-AEC3-4EBE664BCBA6@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757

.

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