RE: Win Mobile and SmartPhone access

Thanks, I was directed to KB 817379 by Verizon which fixed the issue.

"Steven Zhu [MSFT]" wrote:

Hi,

Thank you for your post!

I understand that you want to use mobile feature provided by Exchange on
Pocket PC. Basically, you can take advantage of OMA and Activesync feature
that are introduced in Exchange 2003. Let's try the following steps to
enable the features:

First you should enable OMA and Activesync on the Server side:

1. Log on as an Exchange Administrator to the Exchange server where the
user's mailbox is located, and start Exchange System Manager.
2. Expand Global Settings, right-click Mobile Services, and then click
Properties.
3. On the Mobile Services properties page, in Outlook Mobile Access, select
Enable Outlook Mobile Access.
4. To enable users to use unsupported devices, click the Enable unsupported
devices check box.
5. Under Exchange ActiveSync, select from the following check boxes:
- Select the Enable user initiated synchronization check box to allow users
to use Pocket PC 2002 devices to synchronize their Exchange data.
- Select the Enable up-to-date notifications check box to allow users to
receive notifications that are sent from the Exchange server to devices
that are designed to allow notifications.
- Select the Enable notifications to user specified SMTP addresses check
box to allow users to use their own SMTP carrier for notifications.
- With this feature enabled, when a new message arrives in a user's
mailbox, up-to-date notifications allows synchronization to occur on a
user's device. Enable this feature if you have users who are using mobile
devices to synchronize, and you do not want to specify the carrier
6. Click Apply, and then click OK.

To use OMA on the device, please try the following steps:

1. On the device, from the Today screen, tap Start, and then tap Internet
Explorer.
2. On the Internet Explorer screen, tap View, and then tap Address Bar to
open the address bar in your browser window.
3. Tap anywhere inside the address bar, enter the following URL, and then
tap the Go button: https://ExchangeServerName/oma, where ExchangeServerName
is the name of your Exchange server running Outlook Mobile Access.
Note: If a connection bubble does not appear, you may have to connect to
your network manually.
4. At the Network Log On screen, enter the user name, password, and domain
in the spaces provided, and then tap OK.
5. Repeat this procedure for each of your users' Pocket PC Phone Edition
devices. As an alternative, instruct your users about how to configure
their devices for use with Exchange ActiveSync.

To use Server Activesync on the device, please try the following steps:

1. On the mobile device, from the Today screen, tap Start, and then tap
ActiveSync.
2. Tap Tools, tap Options, and then tap the Server tab.
3. Select the check box next to each type of information that you want to
synchronize with the server.
4. To configure synchronization options for each type of information,
select the type of information, and then tap Settings.
5. In the Server Name field, enter the address or name of the server to
connect to when synchronizing Exchange data.
6. Tap Advanced.
7. On the Connection tab, enter the user name, password, and domain name.
8. On the Rules tab, select the rule that best applies to you, for how you
want synchronization to work whenever information on your device and your
Exchange server have both been changed.
9. Tap OK to accept the changes you made to Exchange ActiveSync.
10. Repeat this procedure for each of your users' Pocket PC Phone Edition
devices.

For more information, please refer to the following white paper:

CHAPTER 8: Configuring Exchange Server 2003 for Client Access
Exchange Server 2003 Deployment Guide
http://www.microsoft.com/downloads/details.aspx?FamilyID=77b6d819-c7b3-42d1-
8fbb-fe6339ffa1ed&displaylang=en

I hope the above information helps. Should you have any concerns, please
feel free to let me know.

Have a good day!

Best Regards,

Steven Zhu
MCSE
Microsoft Online Partner Support
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