Re: MDA synchronizes with ActiveSync 4.1 in Cradle BUT NOT over GPRS

See if this blog entry helps:
http://elfassy.spaces.msn.com/blog/cns!FD62C6C24A55FED4!279.entry

"Networks" <Networks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:551E62AB-19CB-4C46-958E-8D1012F056C4@xxxxxxxxxxxxxxxx
Using a T-Mobile MDA, and ActiveSync 4.1, SBS 2003 SP1, Exchange Server 2003
SP2, Self Signed CA (has been installed on MDA), Netgear FVS318v3 Firewall
(Port 443 has been configured to allow UDP/TCP, Port 444 has been configured
to allow UDP/TCP), ISP is Allegiance.TV Cable, TrendMicro Client/Server
Messaging Antivirus Suite

Support from T-Mobile's Tier 3 has been priceless but "we" (they and I) are
stuck
Support from Netgear has only kicked in and has not yielded anything yet.
Support from Allegiance.TV Cable (ISP) yielded an indication of some line
noise.
Support from Dell Enterprise Gold has been supportive.
Support from TrendMicro has Not kicked in -- contact will be made with them
as soon as they open tomorrow morning.

Synchronization with Server occurs when MDA is in cradle on a PC on the
network.

Attempts to synchronize MDA with Server when MDA is not on cradle are
unsuccessful.

error message is 'typically' but not always 10014 (I am doing this error
message from memory so may be a digit off) which from my reading is being
generated by Outlook 2003 -- if this is the case, I interpret this as
suggesting that a connection is occurring but the handshake (or other
authentication is not effectively occurring)

--- I am observing "access policy not found" on the Netgear Firewall Log -- as of the moment Netgear is unable to effectively interpret

-- I am currently using domainname.com as the servername in the ActiveSync
4.1 -- I am unsure and am seeking information as to how activsync actually
interfaces with the server --- domainname.com is directed via an "A Record"
to the static IP of the router, Port 443 (which is the secure port) is
directed to 192.168.0.3 (which is the SBS Server) --- an assumption is made
(possibly in error) that Activesync seeks the exchange server (Note: using
IE6 to access domainname.com yields the "My CompanyWeb" page --- in order to
use webaccess to reach the Exchange Server it is necessary to use
domainname.com/exchange). Use of domainname.com/exchange does not resolve
the issue.

Again, I am seeking clarification of how Activesync access the exchange
server -- I keep getting the feeling that this may be a crucial item. Am
also wondering about using Domain Forwarding to send domainname.com to
domainname.com/exchange. Am also wondering about changing the 192.168.0.3
(SBS IP) default to /Exchange. These considerations are awaiting
clarification of ActivSync

EndUser has a trip this week and so (at least for him) this item is Critical.

Any and all assistance is and will be greatly appreciated

--
Networks.Nssinc

.

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