Re: Unread messages displayed in OWA but not Outlook 2003




"Megan M" <MeganM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:ABA2B382-6A53-4600-9CC8-1ABC3F1805FB@xxxxxxxxxxxxxxxx
> For a handful of users in my organization their client is not showing new
> messages in the Inbox until after they click on Send/Recieve. We are
running
> Outlook 2003/Exchange 2003. All clients are set up in cached mode I have
> checked all the problem Outlook clients and their status says "Connected"
and
> that "All folders are up to date" but if I access that same mailbox from
the
> user's machine via OWA it shows the unread messages.
>
> I have checked all related registry entries in an attempt to find some
> common defect, but all of the affected machines have the defaults.
>
> Please help.

Are the users with the problem behind a firewall, or are you using NAT?

Are these users running XP SP2? If so check KB 839226.



.



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