Re: Information Store shutting down

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Tom Felts (tfelts_at_mckennalong.com)
Date: 03/19/05 

Date: Sat, 19 Mar 2005 18:50:04 -0500

Glad I could help. The boot.ini file is a read-only file in the root of
your boot drive.
"alvinite" <alvinite@discussions.microsoft.com> wrote in message
news:FEF64643-BDA7-47C4-87D7-145E82FF6B4B@microsoft.com...
> Tom, thank you for your help. That helped to narrow the problem down.
> After
> I completed those steps, I received a warning in the event log:
>
> The memory settings for this server are not optimal for Exchange.
>
> In looking for the steps to resolve the memory, it tells me to change the
> settings in the boot.ini file however, I am unable to locate this file.
> Is
> it located in the registry key?
>
> "Tom Felts" wrote:
>
>>
>> The Event 9175 is an event that gets generated
>> automatically by the SA any time that it cannot talk to a message store
>> because it is offline. You can translate the event ID 9175 in basically
>> the
>> SA just screaming that there is a store offline.
>>
>> Please take the following steps to ID what the real issue is.
>>
>> 1) Save and Clear the Application log on the server
>> 2) Try to mount the database
>> 3) Start at the begining of the application log and look for events
>> comming
>> from MSExchangeIS ... these will tell you why the store is not mounting.
>>
>> Hope this Helps,"alvinite" <alvinite@discussions.microsoft.com> wrote in
>> message news:FB358AF7-B189-4FB5-A219-A6C496D08EB9@microsoft.com...
>> > Here is the message from the Event Log:
>> >
>> > The MAPI call 'OpenMsgStore' failed with the following error:
>> > The Microsoft Exchange Server computer is not available. Either there
>> > are
>> > network problems or the Microsoft Exchange Server computer is down for
>> > maintenance.
>> > The MAPI provider failed.
>> > Microsoft Exchange Server Information Store
>> > ID no: 8004011d-0526-00000000
>> >
>> > Unfortunately, I am pretty new to this so I will need some help.
>> >
>> > "Susan" wrote:
>> >
>> >> you need to find out why it's shutting down...there must be something
>> >> in
>> >> your application event log on what's happening...
>> >>
>> >> "alvinite" <alvinite@discussions.microsoft.com> wrote in message
>> >> news:53418FE9-45EA-4F24-8963-E394AF7F2398@microsoft.com...
>> >> > Does anyone have any information on how to stop the Information
>> >> > Store
>> >> > from
>> >> > repeatedly shutting down in Exchange 2003?
>> >>
>> >>
>> >>
>>
>>
>>

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