RE: Exchange 2003 - OWA client connection problem

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• In reply to: SteveHodd: "RE: Exchange 2003 - OWA client connection problem"
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Date: Fri, 16 Jul 2004 01:07:23 GMT

Hi Steve,

Thanks for your update.

I am glad to know my suggestion helps you on the issue.

If you need further help about this issue, just post back to let me know.

Wish you good luck!

Thanks & Regards
Alan Sun
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
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     |Thread-Topic: Exchange 2003 - OWA client connection problem
     |thread-index: AcRqYFOZs36DNQC5S6a5HZypwrz2DA==
     |X-WBNR-Posting-Host: 195.25.48.253
     |From: =?Utf-8?B?U3RldmVIb2Rk?= <steveHodd@hotmail.com>
     |References: <020511BA-E31B-4A85-B0E7-55461DBE00DC@microsoft.com>
<CEXmaRiaEHA.2924@cpmsftngxa06.phx.gbl>
     |Subject: RE: Exchange 2003 - OWA client connection problem
     |Date: Thu, 15 Jul 2004 04:39:02 -0700
     |Lines: 149
     |Message-ID: <B7D12DE9-2D7C-4CDC-9A66-F7D959440277@microsoft.com>
     |MIME-Version: 1.0
     |Content-Type: text/plain;
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     |X-Newsreader: Microsoft CDO for Windows 2000
     |Content-Class: urn:content-classes:message
     |Importance: normal
     |Priority: normal
     |X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
     |Newsgroups: microsoft.public.exchange.connectivity
     |NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 127.0.0.1
     |Path: cpmsftngxa06.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
     |Xref: cpmsftngxa06.phx.gbl
microsoft.public.exchange.connectivity:96889
     |X-Tomcat-NG: microsoft.public.exchange.connectivity
     |
     |Hi Alan,
     |
     |Thanks for your reply.
     |
     |Changing the authentication to basic has worked, I can now login from
any client using any account.
     |
     |Thanks again for your help.
     |
     |Regards
     |
     |Steve
     |
     |"Alan Sun [MSFT]" wrote:
     |
     |> Hi Steve,
     |>
     |> Thanks for your post.
     |>
     |> According to the information in your post, I suggest you first
verify the
     |> following setting in IIS:
     |>
     |> 1. Start the Microsoft Management Console (MMC) IIS snap-in.
     |> 2. Right-click Default Web Site, click Properties on the shortcut
menu, and
     |> then click the Home Directory tab.
     |> 3. Under "When connecting to this resource, the content should come
from",
     |> click "A redirection to a URL".
     |> 4. In the Redirect to box, type "/exchange" (without the quotation
marks).
     |> 5. Under "The client will be sent to", click "A directory below
this one".
     |> 6. Stop and start the Default Web Site.
     |>
     |> More info here:
     |> 319878 XWEB: How to Make Outlook Web Access the Default Web Site
     |> http://support.microsoft.com/?id=319878
     |>
     |> Second, I suggest you use the basic authentication. To do so:
     |>
     |> 1. Click Start, point to Programs, point to Administrative Tools,
and then
     |> click Internet Services Manager.
     |> 2. If necessary, click to expand the local computer object, and
then click
     |> to expand Web Sites.
     |> 3. Right-click Default Web Site, and then click Properties.
     |> 4. On the Directory Security tab, under Anonymous access and
authentication
     |> control, click Edit.
     |> 5. In Authentication Methods, under Authenticated access, click to
select
     |> Basic authentication. In Default domain, type your organization's
domain
     |> name.
     |> 6. Click to clear all other authentication methods.
     |>
     |> If the issue persists, please collect the following information:
     |>
     |> 1. Please test the issue on different client with multiple user
accounts.
     |> Does the issue appear on all the situations?
     |>
     |> 2. Try to access OWA from the Exchange 2003 server directly by pass
all the
     |> proxy and firewall.
     |>
     |> 3. Try to use the URL " http:// name>/exchange/<user name>"
to
     |> access the OWA.
     |>
     |> Please inform me of the results at your convenience. Have a nice
day!
     |>
     |> Thanks & Regards
     |> Alan Sun
     |> Microsoft Online Partner Support
     |>
     |> Get Secure! - www.microsoft.com/security
     |> =====================================================
     |> When responding to posts, please "Reply to Group" via your
newsreader so
     |> that others may learn and benefit from your issue.
     |> =====================================================
     |>
     |> This posting is provided "AS IS" with no warranties, and confers no
rights.
     |>
     |>
     |>
     |> --------------------
     |> |Thread-Topic: Exchange 2003 - OWA client connection problem
     |> |thread-index: AcRpq/pj1blF4yFzTD+VtASDEbmoiw==
     |> |X-WBNR-Posting-Host: 195.25.48.253
     |> |From: =?Utf-8?B?U3RldmVIb2Rk?= <steveHodd@hotmail.com>
     |> |Subject: Exchange 2003 - OWA client connection problem
     |> |Date: Wed, 14 Jul 2004 07:08:03 -0700
     |> |Lines: 37
     |> |Message-ID:
<020511BA-E31B-4A85-B0E7-55461DBE00DC@microsoft.com>
     |> |MIME-Version: 1.0
     |> |Content-Type: text/plain;
     |> | charset="Utf-8"
     |> |Content-Transfer-Encoding: 7bit
     |> |X-Newsreader: Microsoft CDO for Windows 2000
     |> |Content-Class: urn:content-classes:message
     |> |Importance: normal
     |> |Priority: normal
     |> |X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
     |> |Newsgroups: microsoft.public.exchange.connectivity
     |> |NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 127.0.0.1
     |> |Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
     |> |Xref: cpmsftngxa06.phx.gbl
     |> microsoft.public.exchange.connectivity:96857
     |> |X-Tomcat-NG: microsoft.public.exchange.connectivity
     |> |
     |> |Hi,
     |> |
     |> |I have installed the first Exchange 2003 Server into an
existing
     |> Exchange 5.5 organisation.
     |> |I am having problems using Outlook Web Access.
     |> |
     |> |We have 6 Exchange sites, within my local site I have the
following
     |> servers.
     |> |Exchange 5.5 Server: NT_BDC1 10.53.7.5
     |> |Exchange 2003 Server: W3-EXCHANGE 10.53.7.202
     |> |
     |> |When I first tried to use OWA by connecting to:
     |> http://w3-exchange/exchange
     |> |I was automatically redirected to: http://nt_bdc1/exchange
     |> |So I have un-installed OWA from the Exchange 5.5 server
(NT_BDC1).
     |> |
     |> |Now if I run IE6 on the W3-EXCHANGE server and connect to:
     |> http://w3-exchange/exchange
     |> |I can connect and OWA works correctly.
     |> |
     |> |However if I run IE6 on any other Client PC, I get these
results:
     |> | http://w3-exchange Site Under Construction (this I would
expect)
     |> | http://w3-exchange/exchange This page can not be displayed
     |> | http://10.53.7.202/exchange OWA connects very slowly and is
slow to
     |> use.
     |> |
     |> |- IE6 is configured to use a Proxy Server (but bypass for
local
     |> addresses)
     |> |- I've also tried without the Proxy being set.
     |> |- nslookup correctly resolves W3-EXCHANGE to 10.53.7.202
     |> |- The network connection between clients and server is 100mb.
     |> |- You can connect from client to server using Outlook as the
client
     |> with no problems.
     |> |- I have installed Exchange Server 2003 SP1, this has made no
     |> difference.
     |> |- I have tried connecting from several different clients.
     |> |- Access to http://w3-exchange/public works correctly on the
client
     |> |
     |> |
     |> |Why does IE resolve http://w3-exchange/public but not
     |> http://w3-exchange/exchange ?
     |> |Why is the OWA connection so slow ?
     |> |
     |> |Any help would be appreciated.
     |> |
     |> |Steve Hodd
     |> |
     |>
     |>
     |

• Previous message: Mike: "SMTP Issues - Spam problems"
• In reply to: SteveHodd: "RE: Exchange 2003 - OWA client connection problem"
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