Re: Messages stay queued in Exchange 2003

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From: Beth Belluardo [MSFT] (bethfr_at_online.microsoft.com)
Date: 04/19/04 

Date: Mon, 19 Apr 2004 18:03:46 -0400

Hi,

Winroute is a utility that you can use to attain routes on the server.

On the Exchange CD go to \\Support\Utils\I386 and double click on Winroute.
Choose File/New Query. Type your Exchange server IP and hit OK.

Save that out and upload it to me.

Best Regards,
Beth 

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"Jean-Claude" <anonymous@discussions.microsoft.com> wrote in message
news:76584B04-DBF3-43D7-B8D1-7D5A54DA6529@microsoft.com...
> Hi Beth,
>
> I have only one queue with elements waiting. It is the Internet Mail SMTP
Connector queue (the other queues are empty).
> It's status is 'Retry', and the Additional queue information is "The
connection was dropped by the remote host".
>
> What do you mean by "... take a Winroute of the server ..."
>
> Jean-Claude
>
>
>      ----- Beth Belluardo [MSFT] wrote: -----
>
>      Hi Jean-Claude,
>
>      If Exchange is not even trying to send mail via DNS, only to one
particular
>      IP address, then there is a smart host configured somewhere.  When
you look
>      at the queues, in Exchange system manager, how many queues do you
have?
>      What is the status?  If they are in retry, get the properties and
tell me
>      the more information.
>
>      Can you take a Winroute of the server and send it to me?  I'd like to
make
>      sure there isn't anything int he routing information that is causing
the
>      issue.
>
>      Best Regards,
>      Beth
>
>      --

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