Re: Messages stuck in Outbound messages awaiting delivery queue

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From: Dan Kelley [MSFT] (dankel_at_online.microsoft.com)
Date: 03/19/04 

Date: Fri, 19 Mar 2004 18:26:22 -0500

Hello Steve,

When you look at the message in the queue and get properties of details, it
will show you an error code. What error code is it? If DNS, check name
resolution. If a network related error, then see if you can Telnet to the
external hosts. Use this KB article as a guide:

153119 XFOR: Telnet to Port 25 of IMC to Test IMC Communication
http://support.microsoft.com/?id=153119

Additionally you can enable the SMTP Protocol Log on the properties of the
IMS on the Diagnostics Logging tab. If a networking issue, it can report
error codes that can be searched in our Online Knowledge Base at
http://support.microsoft.com.

Also check the Application Event Log for errors or warnings for
MSExchangeIMC. You can search on those as well. 

-- 
Regards,
Dan Kelley
Microsoft PSS
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-----
"Steve" <anonymous@discussions.microsoft.com> wrote in message
news:b9b801c40dce$1e54e240$a001280a@phx.gbl...
> Help!
>
> On my Exchange 5.5 server, messages keep getting stuck in
> the "Outbound messages awaiting delivery" queue in the
> Ineternet Mail Service. They eventually time out without
> being delivered.
>
> There does not seem to be a pattern to which messages get
> stuck and which don't.
>
> I have had the IMS configured both to use DNS for
> outbound messages and also to use a specific host on the
> connections tab, but these problems still happen.
>
> Any ideas?