Re: Outlook 2007 junk mail in cached mode odd problem



banks1850@xxxxxxxxx wrote:
This is a complex one. We have 2 domains, 1 for our application (asp)
sending cdosys emails to clients through postfix (works fine) and our
corporate domain. They are completely separate with separate gateways
and external ips. When we send an email to anyone using Outlook 2007
as a client with cached mode turned on and set to high (the way
outlook comes out of the box), it goes directly to junk mail. At
first I thought this was a DNS issue, nope. then I thought it was an
issue with our mail headers (our internal machines add header entries
with their internal IP address to the email) but then I removed those
entries at the postfix server, still the same problem), so I played
with the email iteself, scored it with some testing software, and it
comes up clean as a whistle (it also passes our corporate spam filter
no problem).

So In desparation, I connected directly to exchange as the smtp out to
send the email, and voila, it still goes to junk, no spam filtering,
no relays, no nothing, just a plain old cdosys message with a to,
from, subject, body, and smtp server and port. I know the sender
email address is listed in our exchange, but the email still goes
directly to junk. Can anyone think of a reason why this is
happening? I am so supremely frustrated with this. Any other client
(including Outlook 2003 with spam filtering turned on and set to high)
works fine, it's just Outlook 2007. and yes, I have tried both the
original spam filters that come installed, and the latest downloaded
filters from microsoft. I put in a ticket with MS, but of course,
they say they can't help because their spam filters are proprietary
and they can't tell me what the blocking reason is because that would
allow "possible spammers" to format their emails to bypass their junk
filters. Give me a break!

Please if anyone knows what I can do to help, I'm all ears, this is
making me age pre-maturely!

If you turn off the junk email filtering in OL2007 entirely what happens?
You mention cached mode, but does the same thing happen when working online?


.



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