Re: Accessing a sub-folder in a users Inbox

On Tue, 21 Nov 2006 18:20:36 +0000, Dave Mills
<News1@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

On Mon, 20 Nov 2006 07:08:01 -0800, MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

By 30 minutes of inactivity, do you mean that even if the user has left
Outlook running, if they are away from their PC (or even if just not using
Outlook?) the lock would be 'released' and the PST could be safely copied?

My experience of PST files is that when Outlook opens a PST file it is locked.
When you right click and "close" the pst file it remains locked until outlook is
closed down. That said I have not heard of the 30 minutes before either but
would guess that this timeout refers to the time between explicitly closing the
PST in outlook and the lock being released. Easiest way is to close outlook,
copy the file and then start outlook again. To test just create/open a pst and
then close it. Now try deleting it, you cannot until outlook is closed (or maybe
you wait 30 minutes).

It is really hard to see why when an explicit command to close a file is given
the file lock is not instantly released. <sigh>

I've tested this in the past, and I was able to copy a pst with
Outlook open once it passed the file lock timeout! YMMV :)



"Andy David - MVP" wrote:

On Mon, 20 Nov 2006 08:49:21 -0500, "Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

In news:4610A547-72C1-47BF-8766-4179BE0B7B69@xxxxxxxxxxxxx,
MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Ok Ed - thanks. If the user has not shutdown their Outlook first, is
there a way to repair the locked file so I can open it?

No - if the file is open at all, you can't access it.
You really need to get away from using PST files.

By default however, Outlook will release the file lock on a pst after
30 minutes of inactivity.





"Ed Crowley [MVP]" wrote:

First, Outlook locks the file so Outlook must be closed, or, at
least, the user must close the PST while leaving Outlook open.

Second, you add that PST to your profile. In most circumstances it
won't be obvious which one it is because most people don't change
the name of their PST from the default of "Personal Folders", so
you'll have to look inside to figure out which one it is if you
already have a PST named "Personal Folders" in your profile. So you
might rename your own first, and you do that in the profile
configuration.

Third, you can use the PST19UPG tool. Here's a site that claims to
have it: http://www.computerhope.com/download/updates.htm but I
haven't checked to verify that this isn't some virus-laden spyware
or anything. That tool will allow you to convert the PST to a
different format and then you can use it to convert it back. A side
benefit is that it ignores the password. --
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"MarkB" <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7237B6BA-6F40-468F-9233-E78C831C8CA0@xxxxxxxxxxxxxxxx
Ok, so lets suppose they have either a PST or OST (whichever they
have used)
that they use and I do copy that to my local computer. First of
all, can I copy it when they are in Outlook, or does their Outlook
need to be closed temporarily for me to do the copying?

Secondly, when I do have the local copy, how do i actually access
it? I mean, given that its not actually MY pst/ost, where/how in
Outlook do I open
it? Do I just use the File/Open/Outlook Data File? Remember also
that I do
have full mailbox permissions for the user's Exchange store - does
that come
into play at all in regard to using the copied pst/ost file?

Should there be a password on the pst/ost, I presume I may be asked
for it and if so can you suggest (without any responsibility or
obligation-:)) a possible password cracking tool for the job?

Thanks,

M

"Lanwench [MVP - Exchange]" wrote:

In news:D4C4EA6F-6B1D-4EE2-BFED-4BE7E75DD400@xxxxxxxxxxxxx,
MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Ok, well a post I saw in the Outlook forum re .PST's prompted a
thought then - I am thinking that perhaps I cannot see another
user's Inbox sub-folders, even though I have full permission to
them in Exchange Advanced Security, because the sub-folders are
in a local .PST file - is that likely the case?

Yes.

If so, and I get a .PST from the user's computer, and full
Exchange permissions to their mailbox, can I open that .PST in my
Outlook (or some other way if you have a suggestion)?

All you'd need is that PST copied locally to your computer - but
don't use
PSTs. See
http://www.exchangefaq.org/faq/Exchange-5.5/Why-PST-=-BAD-/q/Why-PST-=-BAD/qid/1209



"Lanwench [MVP - Exchange]" wrote:

In news:00907A8E-61D8-4062-9580-EE18D48426E9@xxxxxxxxxxxxx,
MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
The Exchange Administrator has given me full rights to their
mailbox from within my active directory, and I have done what
you have suggested (i.e. I have added their mailbox in my
Outlook Exchange server service, so I can see their 'sent'
items, 'deleted' items etc., but not the subfolders that are
under their Inbox (i.e. where they store most of their mail
into seperate folders). Are you saying that irrespective of
what rights the Adminstrator gives me, the person that owns the
mailbox also has to basically give me access - the 'reviewer'
rights?

Nope - you'll have the permission to do all this already, if you
have full mailbox rights. Sorry I missed that in your original
post.


"Lanwench [MVP - Exchange]" wrote:

In news:6A7E09BD-E169-4D88-A2A7-65436A234A5A@xxxxxxxxxxxxx,
MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
If I am an administrator, or have been given explicit access
to a given users Inbox (through Domain/Active Directory
Security) can I also get access to sub-folders in that
person's Inbox? Does that person explicilty have to share
their folders, or is there a way with Admin secuirty rights,
to access their subfolders anyway?

Win2003 Server active directory domain, Exchange Server 2003,
all users using Outlook 2003 on the same LAN.


To see any folders other than the defaults you see in file |
open | other user's folders, you'll need to have at least
'reviewer' rights to the root of the other mailbox in Outlook
(set in Outlook - right-click on the top-level folder,
properties, permissions). Then in your Outlook, go to the
properties of the Exchange server service, more settings /
advanced tab, and add the other mailbox there - it will now
show up in your folder list.



.

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