Re: Accessing a sub-folder in a users Inbox

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Ok Ed - thanks. If the user has not shutdown their Outlook first, is there a
way to repair the locked file so I can open it?

"Ed Crowley [MVP]" wrote:

First, Outlook locks the file so Outlook must be closed, or, at least, the
user must close the PST while leaving Outlook open.

Second, you add that PST to your profile. In most circumstances it won't be
obvious which one it is because most people don't change the name of their
PST from the default of "Personal Folders", so you'll have to look inside to
figure out which one it is if you already have a PST named "Personal
Folders" in your profile. So you might rename your own first, and you do
that in the profile configuration.

Third, you can use the PST19UPG tool. Here's a site that claims to have it:
http://www.computerhope.com/download/updates.htm but I haven't checked to
verify that this isn't some virus-laden spyware or anything. That tool will
allow you to convert the PST to a different format and then you can use it
to convert it back. A side benefit is that it ignores the password.
--
Ed Crowley
MVP - Exchange
"Protecting the world from PSTs and brick backups!"

"MarkB" <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7237B6BA-6F40-468F-9233-E78C831C8CA0@xxxxxxxxxxxxxxxx
Ok, so lets suppose they have either a PST or OST (whichever they have
used)
that they use and I do copy that to my local computer. First of all, can I
copy it when they are in Outlook, or does their Outlook need to be closed
temporarily for me to do the copying?

Secondly, when I do have the local copy, how do i actually access it? I
mean, given that its not actually MY pst/ost, where/how in Outlook do I
open
it? Do I just use the File/Open/Outlook Data File? Remember also that I
do
have full mailbox permissions for the user's Exchange store - does that
come
into play at all in regard to using the copied pst/ost file?

Should there be a password on the pst/ost, I presume I may be asked for it
and if so can you suggest (without any responsibility or obligation-:)) a
possible password cracking tool for the job?

Thanks,

M

"Lanwench [MVP - Exchange]" wrote:

In news:D4C4EA6F-6B1D-4EE2-BFED-4BE7E75DD400@xxxxxxxxxxxxx,
MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Ok, well a post I saw in the Outlook forum re .PST's prompted a
thought then - I am thinking that perhaps I cannot see another user's
Inbox sub-folders, even though I have full permission to them in
Exchange Advanced Security, because the sub-folders are in a local
.PST file - is that likely the case?

Yes.

If so, and I get a .PST from the user's computer, and full Exchange
permissions to their mailbox, can I open that .PST in my Outlook (or
some other way if you have a suggestion)?

All you'd need is that PST copied locally to your computer - but don't
use
PSTs. See
http://www.exchangefaq.org/faq/Exchange-5.5/Why-PST-=-BAD-/q/Why-PST-=-BAD/qid/1209



"Lanwench [MVP - Exchange]" wrote:

In news:00907A8E-61D8-4062-9580-EE18D48426E9@xxxxxxxxxxxxx,
MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
The Exchange Administrator has given me full rights to their mailbox
from within my active directory, and I have done what you have
suggested (i.e. I have added their mailbox in my Outlook Exchange
server service, so I can see their 'sent' items, 'deleted' items
etc., but not the subfolders that are under their Inbox (i.e. where
they store most of their mail into seperate folders). Are you saying
that irrespective of what rights the Adminstrator gives me, the
person that owns the mailbox also has to basically give me access -
the 'reviewer' rights?

Nope - you'll have the permission to do all this already, if you
have full mailbox rights. Sorry I missed that in your original post.


"Lanwench [MVP - Exchange]" wrote:

In news:6A7E09BD-E169-4D88-A2A7-65436A234A5A@xxxxxxxxxxxxx,
MarkB <MarkB@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
If I am an administrator, or have been given explicit access to a
given users Inbox (through Domain/Active Directory Security) can I
also get access to sub-folders in that person's Inbox? Does that
person explicilty have to share their folders, or is there a way
with Admin secuirty rights, to access their subfolders anyway?

Win2003 Server active directory domain, Exchange Server 2003, all
users using Outlook 2003 on the same LAN.


To see any folders other than the defaults you see in file | open |
other user's folders, you'll need to have at least 'reviewer'
rights to the root of the other mailbox in Outlook (set in Outlook
- right-click on the top-level folder, properties, permissions).
Then in your Outlook, go to the properties of the Exchange server
service, more settings / advanced tab, and add the other mailbox
there - it will now show up in your folder list.







.

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