Re: Outlook client fails to connect to Exchange Server 2000 but OW

Thanks for all the support Sir.
It was a problem with the Antivirus, we have Inoculate It v 6 and it was
blocking these ports, but I could not figure out how? we sorted it out and
now upgraded to Windows Server 2003 and MS Exchange 2003.

Thanks again.
Regards
Shafiuddin A Kazi
sakaz18@xxxxxxxxxxx

"Lanwench [MVP - Exchange]" wrote:

In news:35598AE2-E331-499A-9E8E-1CCDEEF5E11F@xxxxxxxxxxxxx,
Shaf <Shaf@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
An unedited result of ipconfig /all

Windows 2000 IP Configuration



Host Name . . . . . . . . . . . . : mail
Primary DNS Suffix . . . . . . . : falworld.com
Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : falworld.com
falworld

Ethernet adapter Internal:



Connection-specific DNS Suffix . : falworld
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit
Ethernet Physical Address. . . . . . . . . : 00-11-09-AF-45-64

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.0.230

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 192.168.0.250

Ethernet adapter Compexexternal:



Connection-specific DNS Suffix . : falworld.com
Description . . . . . . . . . . . : Compex FreedomLine 1000Base-T PCI
Adapter #2
Physical Address. . . . . . . . . : 00-03-CE-30-01-B6

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 203.132.145.38

Subnet Mask . . . . . . . . . . . : 255.255.255.248

Default Gateway . . . . . . . . . : 203.132.145.33

DNS Servers . . . . . . . . . . . : 203.132.138.42

As mentioned, I don't like the 2 NIC setupand I wouldn't use it....but it's
my impression that if you are going to use it, the external NIC should also
use your internal DNS IP.





Thanks

"Lanwench [MVP - Exchange]" wrote:

In news:678FE466-7C47-4BF7-B0B6-454E442C463C@xxxxxxxxxxxxx,
Shaf <Shaf@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Sorry Sir

:'m not a sir, but that's OK.

I cud not respond yesterday, the server did not develop this
problem suddenly, there were errors in the logs even before this. I
got the hardware issue sorted out with the IBM heldesk yesterday.
They did not do any changes with the OS or other software, they
asked me to clear the BIOS logs. The 3rd Intel NIC tht I had
mentioned, I have removed it.
As u hav mentioned that ipconfig/all cud tell of any config
problems, I think theres no problem with tht as nslookup works fine
and then netdiag also does not fail the DNS test.

Do you not wish to try posting it here anyway?


Now I tried to get help from 1 guy workin with MS Exchange, he told
me tht it may b an issue with the MAPI driver.

Thanks

"Lanwench [MVP - Exchange]" wrote:

In news:20A8BE2F-82B8-4481-8F83-F082D375EC99@xxxxxxxxxxxxx,
Shaf <Shaf@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Thanks for your response :) Sir

We have a single MS Exchange Server 2000 which works as a member
server in our domain. Now the problem is that it restarted once
due to some problem

More info there might help...

******** The server is IBM eServer x225 running WIndows 2000
Advanced Server with 3 NIC's now, onboard Broadcom NIC which is
assigned a static address 192.168.0.230/24, the 2nd NIC Compex
make connected to public network

I would not recommend that. Get a router / firewall and use a
single NIC ... otherwise you have to be using RRAS/NAT, and I
really don't see the value in making your server do that. If you
must, then see http://support.microsoft.com/?kbid=299801 and make
sure you've got it configured properly.

and a 3rd from Intel as backup and is not used coz the
Compext NIC was had problems some time ago but recntly was
functioning smoothly.

So this one is disabled, right? If not, disable it. Or remove it.


The error LED was turned on so I spoke to local
support guys and they asked for some time

Not sure what that means. I guess you mean that they worked on it?
What exactly did they do?

and during this the server
restarted.

All by itself?

and since then Outlook clients are unable to connect to it

What errors? ******there were a lot of errors but I found this
one more relevant

but OWA works. Now I had an error in the log saying MAPI cannot
load emsabp.dll

Which log? ******The error was in the Application log.


so what I did was searched for the file and found
emsabp32.dll so what I did was made a copy of it and renamed it to
emsabp.dll, all the errors have vanished but the problem still
remains, I can access exchange thru OWA but not thru Outlook
client.

I will mention a few errors below.
Application Log
Event Id: 1005
Source: MSExchangeSA
Unexpected error <<0xc1050000 - Network problems are preventing
connection to the Microsoft Exchange Server computer. Contact your
system administrator if this condition persists. MAPI was unable
to load the information service emsabp.dll. Be sure the service is
correctly installed and configured. Microsoft Exchange Address
Book ID no: 00040380-0000-00000000>> occurred.

Was this before or after the local support guys did whatever they
did?


Event Id: 8197
Source: MSExchangeFBPublish
Error initializing session for virtual machine MAIL. The error
number is 0x80040111. Make sure Microsoft Exchange Store is
running.

But it is, right? You can mount the stores, and open mailboxes in
OWA...

System Log
Information Event
Event Id: 6006
The description for Event ID ( 9 ) in Source ( b57w2k ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. The following information is part of the event: ,
Broadcom NetXtreme Gigabit Ethernet.

I think this is a big part of your problem, and is probably related
to your network config (which again I do not recommend). You might
post an unedited ipconfig /all from the server.


Event Id: 36871
The description for Event ID ( 36871 ) in Source ( Schannel )
cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages
from a remote computer. The following information is part of the
event: server.

These errors no longer exist but still the connection to Exchange
thru Outlook client fails whereas theres no problem with OWA I can
send emails to anyone over the internet and receive also.

One more thing SIR I have not learnt Exchange yet, I am an MCSA
though, and had to take care of the Exchange server while my
colleague was out for his wedding and this is wht I hav ended up
with. Plz help.

I'm curious as to what happened in the first place. Did the server
just suddenly develop this problem? Outlook clients could connect,
OWA worked, no errors in the event logs, and then .... ? The
problem can't be due entirely to the server restarting; a restart
alone shouldn't be causing errors.



Thanks in advance.



"Lanwench [MVP - Exchange]" wrote:

In news:A6B10BCA-83CA-482D-903F-C8E2ED57E1C6@xxxxxxxxxxxxx,
Shaf <Shaf@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Hello
We have a single MS Exchange Server 2000 which works as a member
server in our domain. Now the problem is that it restarted once
due to some problem

More info there might help...

and since then Outlook clients are unable to connect
to it

What errors?

but OWA works. Now I had an error in the log saying MAPI cannot
load emsabp.dll

Which log?

so what I did was searched for the file and found
emsabp32.dll so what I did was made a copy of it and renamed it
to emsabp.dll, all the errors have vanished but the problem
still remains, I can access exchange thru OWA but not thru
Outlook client. Thanks in advance.



regards
Shafiuddin A Kazi




.

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